Hotels Near Taipei Railway Station in Taipei

Front desk generally is nice but not as welcoming as typical top hotel service in Japan. The checkin front desk staff is Japanese. Very kind and helpful. However, one concierge old staff is as cold and unfriendly as before. Actually, even a bit rude when I told him the hotel bag I received is broken and need to get a new one. He was so impatient and unwilling to change. After giving me the new bag, he turned his head and walked away. Really shocking to see such concierge at a 5-star hotel which claims Japanese warm service. He was like that when I stayed @ the hotel for 2 weeks a couple of years ago. The hotel is famous for its pastries and snacks. The best in town. I bought a lot as gift. The restaurants provide gourmet food as usual. One of the best in town that customers can trust. Some staff seems to have problem of getting instruction right but the receptionists and managers are always prompt to answer the call and serve very well.

The room was too small. I couldnt fit anywhere my luggage but the bed was very comfortable and we loved the toilet and restroom. Good lighting and its very near Ximen train station which was very convenient. Service was not at all the best, but it’s safe. There’s a security guard stationed by the entrance. ☺️

Good location, there are a lot of eating shops right outside the door, especially recommend the Japanese restaurant downstairs-a dog, the food is quite good. Many shops in the two streets next to 👍 can buy hand letter.

The location is not convenient if you want to go to specific locations of the city as it is not closed to metro nor bus stop (5~10mins walk). But the neighborhood around provide a great selection of local food. The outside of the hotel may look sketchy but inside was clean and well-serviced. photos are the food nearby.

check in was fast and staff were attentive. but the room was a bit dirty in the corners with dust. also the bathroom had a lot of sewage sounds at night that were very loud even when we were not using it.

Love the location and services but won't rate for d cleaniness booked 2 room for 5 nights 1 of the room had cockroaches even tho asked for daily cleaning up. Another room is with seeds over the floor almost everyday which really puzzled me why even tho I asked for daily cleaning.... doubt so will be returning to the same hotel again although the location is good surrounding with food and not far from night market. Service staff polite. But cleaniness already failed.

Hotel location is good and facilities was not bad compared to price. First time they gives us an unclean room but they changed after claims.

A very well maintained hotel, clean and in good condition. It's near a night market, and has lots of other restaurants nearby. The room was spacious, stayed in a two twin room, but the beds were more like full size. I requested the beds to be put together but due to the layout of the room, they could not. There was a shower and bathtub. The rooftop also has great views of Taipei, Taipei 101, and SongShan airport and mountains in the distance. I also received two apples as welcome fruit. The hotel could use some updates (e.g. automated sinks and toilets) otherwise a very pleasant short stay.

Clean and comfortable, it would be better if you have a private parking space! Breakfast and McDonald's are delivered to the door of the room, which is very good The price is reasonable and overall I am very satisfied. Recommended to everyone!

It's a great hotel with great facility and great location. It has great and instaworthy design.n Well, when it comes to value to money, this hotel is a let down. The price is overrated compare to the added value of the room and service you can get. Unless you really have high budget for hotel stay so that you can afford their suites room in high floor, the room (including its view) is just a so so (compare to its price) The most let down is their breakfast service in Yen. It consistently gave me an unfair table placement during my stay. Fyi, I am a non chinese asian solo traveller. I always come to the breakfast place quite early before 7 AM so that there are so many empty table. The restaurant officer always escort me to sit in small table with almost no view. Everytime i asked why i can't sit in the more better better place, they will answer that the tables are for more than 2 person. Again, i arrived very early in the morning so that almost every tables are empty. First, i tried to be positive, that maybe this restaurant would be very full soon and the officer would consistently place a single person guest like me in the smaller uninteresting position table. I was very dissapointed when they just escorted single or 2 person westerners to the tables with the best view with the capacity for 4 people or even sofa pavillion for 6. They were stayed there alone until their finish their breakfast. So dissapointed with this unfair treatment. Its front desk performance during my check out on june 4th 2023. It's almost 7 and only 1 officer standby. It's a very long waiting time (since i wait there since 06.35 AM). I also cant use the express check out because the express check out box has information that i can only do the express check out if I chose it during the check in (which nobody informed me). So my insight from this trip is: 1. Prepare a high budget so that you can afford their suites. You will experience the real W experience with that kind of room 2. Their breakfast restaurants service not really a best place for solo asian non chinese traveller. It has a great food and good view but yeah not the best service based on my experience