Hotels Near Pier 5 in Taipei

Great customer service with staff who were patient to explain and helpful in making our breakfast order. Breakfast was fine for us Asians. Safe & bustling area. The only complaint was the design of the bathroom. The shower door was not effective in keeping water out despite our attempts & the 'shower curtains' cover the full windows facing outside was a bit disconcerting. Other than this, we have a pleasant stay. Novelty: Check out the very small but cute toilet same floor as lobby.

We booked the city view room, but honestly, the view was a bit disappointing. Maybe it's because we were only on the 2nd floor. But otherwise everything else was fine and the staff were really helpful. Breakfast was packed with a variety of food, none suited my taste but that's more of a me problem. Definitely recommend going a bit early as it tends to get more crowded later on for breakfast.

Location wise - this one is just near Taipei Main Station and Ximen Station. Very convenient. The room is small and clean, you get what you paid for. Bathroom has hot/cold shower and bidet (Japanese style) which is really plus points. Only letdown of this trip / stay is the rude and impolite hotel front desk guy. He needs major customer service training. How he responded to me when I inquired if i can leave my luggage while waiting for check in was very appalling. It seems he hates his job or customers on how he responds. His behavior is a clear reflection of the hotel. Definitely i will go back here due to location and convenience but hoping not to encounter the rude front desk guy.

Our company has come here for a award ceremony event. The planing was done very amazing... The food also was good. the hotel staff was very helpfull especially Shivani and kush.. even the food was good like the chicken chilli i would recommend it..

Fantastic stay. Superb location. Clean and modern hotel. Very nice pool to help you digest all the good food you would have consumed in Taipei!

Pros, A nice historical hotel with affordable and reasonable price. The baloncy is very big and the city view is nice. Room is clean and big as well. Cons, The only minor thing is you may need to wait for 20-30mins for the free shuttle bus. Shuttle bus is only available til 11pm, or you need to take the taxi to go to Metro station.

The hotel is brand new. Interior Design jS especially fantastic. Many details display like lighting, towel handle, floor materials, room size, charging pots, high quality flushing system...etc. The view is nice, facing Yang Ming mountain. Close to night market. However it takes around 10-15mins walk to Jian Tan mrt station. There are convenient stores downstairs and bus routes to various station. Will consider to stay again next time.

What stood out most during my stay was the exceptional service from Anne at the front desk. She was warm, professional, and went out of her way to ensure I had everything I needed. Her welcoming attitude really made a difference and added a personal touch to the experience. The room itself was well-designed, with a comfortable bed and a stylish vinyl record wall. I enjoyed the Free Happy Hour from 5:30-6:30 PM, and the LayLow bar on-site had a great atmosphere. The parking fee of $300/day was a bit steep, and the area around the hotel doesn’t offer much in terms of views. However, thanks to the great service and overall comfort, I left feeling satisfied with my stay.

We stayed at this hotel for our quarantine stay (3+4). This hotel was the highest priced quarantine hotel in Taipei. As Taiwan is moving away from quarantine, it is unclear whether this hotel will remain a quarantine hotel. Provided meals: Three meals were provided. I believe they rotated it somewhat. I would give them 4 stars overall. They were of mid-to-high end quality, but certainly not Michelin star or 5-star hotel restaurant's quality. That is, I had much better at The Regent or The Sheraton Taipei. That said, there was a microwave in the room for one to heat up the meals to a warmer setting as the meals were prepared in bulk at the lobby. They were lukewarm when the meals arrived in our room. It appeared some meals were prepared by the hotel restaurant and others were from outside sources. The meals were *********, Korean, and Japanese focused. If one wants Western foods, then Food Panda or Uber Eats will be what you want. There are expensive local restaurants at Xinyi Districts that you can pay for to get your own food. Check with the hotel on delivery times, I believe that they won't refund the costs of the meals if one chooses not to eat the prepaid meals. Prior to booking the quarantine hotel, they will send one a form to ask for some preferences and/or allergies. There was a toaster and hot water boiler in the room. The drip coffee and tea packets were super flavorful and refilled (via Line or other means of contact) during our stay. In fact, most contacts were done remotely during the quarantine period. Room: This is what one is paying for in this place if one is stuck here for 8 days (landing day is Day 0). The bed and beddings were super comfortable. The bed was a full king, My room was in the smaller side, but sufficient for two people and eight pieces of luggage. The room was super clean. We know, because we tried wiping some areas and found them to be stainless. We also noticed, via the peephole, that housekeeping took over two hours to deep clean our neighbor's room - including the use of what appeared to be an ultraviolet wand to clean some service areas. There was a clothes-wire in the bathroom if one needed to do handwash laundry during the quarantine stay. Unfortunately, the hotel didn't provide any detergent, but we used the provide soap, The bathroom was large with rain showerhead available. The toilet was a bit too high up off the floor for us as we are around 5 ft 8 inches but flushed well. If one's room faced south or east, one would get a good view of Taipei 101. The south side would get a full view, and east side (our room) got the view from the couch in the ”living room” area. The TV was pretty large and we could watch it from our bed comfortably. The only complaint, if any, was that it didn't have as many international channels for this high-end hotel. I wanted Bloomberg, but nothing was offered. Not even CNBC. The WiFi was very fast. The location was convenient. It was near the City Hall MRT (took about 5-7 min

Room was clean and spacious. Excellent location almost opposite Taipei 101. Service was good and the breakfast buffet was extensive and delicious. Bed was comfy and nothing went bump in the middle of the night!