Popular Jena 4-star Hotels

The hotel is located in the middle of a 1960s high-density East-German-style housing district with a very 1990s-architecture, room furniture style reminiscent of a 1980s American Marriott (kind of faux-elegant), and movie decorations and photos from 1940s Hollywood with Bogart et al. (why, you may ask, Hollywood in Jena? Zeiss cine lenses?). In addition to being unspecifically dated, the hotel could also simply use a fresh coat of paint ... but: everything was clean, the personnel was super-friendly and helpful, the breakfast was plentiful and started at 6:00 (very accommodating for early risers!), the shower was nice and hot, and I had a very, very good-night sleep. The hotel is also close to a tram stop, supermarket, pharmacy, etc. In addition, we had a conference dinner there, which was a good-quality buffet with a variety of options, including vegetarian ones. Overall, a very good stay.

It is very unfortunate that we have to experience this during our last stay at BW Jena. We are a family with a young kid and we’ve stayed at this hotel a few times since beginning of 2023 without any issues. However, we started having issues during the last 2 stays with BW Jena. During stay in April, we were given a room that’s not yet cleaned. The annoying thing is that nobody will pick up the phone if you only calm them from the room, because there‘s only 1 person who works when we checked in around 7pm and if she’s busy taking care of another guest, then you’ll have to wait. We waited at least 30 minutes until we got a new room. Then we had to go down again to return the other room keys. Very inconvenient. Then at night I was ready to sleep and noticed there’s 1 blanket missing. I called the receptionist and she asked me to go down to get it (I’m already in my pajama and was ready to sleep, so again I wasn’t pleased). On our last visit, we were given a room with strong smoke smell. We have a small child and we don’t smoke. Moreover, the smoke smell gives us headaches. I learned from our past that the phone is useless, so I went down to ask for another room. The receptionist said there’s no other room and we basically had to take it. No other alternatives or compensation were offered to us (speaking about customer service). I’ve also called their Germany customer service number, but was rerouted to US customer service, as it was out of their business hours. Understandably, the US CST couldn’t do anything but expressed their emphaty. From the many times we stayed there, the rooms always look clean in the beginning, but over the time you’ll find some broken/cracked/non-functioning amenities in the room. Beds were spring bed - actually not to my taste, but I was willing to go back there because they have a bit bigger room than other hotels and my son needs bigger room to play and move around. Overall I find it unfortunate that the hotel doesn’t keep its 4-star service/rooms-standard. The receptionist became defensive when I asked her to check again about finding another room and just said no to anything I asked and was very unfriendly. I felt that had to pay and stay in a room that is not the same as what I reserved and if I say anything to the hotel they will treat you like their enemy.

The hotel is very centrally located and is very modern. We had a deluxe room at the Steigenberger. The too close itself is generous and thus corresponds to the 4 stars mentioned. The room had a bathtub, which isn't exactly standard these days. I can't judge the breakfast service, since in my opinion it is clearly too expensive. The only criticism is the not really working air conditioning. This was not really up to the summer temperatures. What strikes me about almost every hotel is the lack of a clock in the room. Another negative point from my point of view are the relatively expensive fees for the underground car park. You could certainly offer a more customer-friendly and cheaper method. On the whole, this hotel is recommended.

According to positive recommendation become guest. Lobby interior with good impression. Frontdesk female, unfriendly without smiles, without welcome greetings. Prepayment is required, be so common in the house.... The alternative reception team of a play student and a young Russian made the bad first impression on the following day. No baggage help. Room small, to the courtyard, over a firearm parquet, partly with persistent tape coating. Putting door is continuously open. TV - device with too small screen size. Rooms charm of the 1980s. Bathroom unacceptably small, almost no deposit areas. Wi-Fi there, but only at a certain location in the room outside the bed. Room good, breakfast best, rich. Individual chairs in the room show no dressing and broken seats under the consumed connection. Eating good, friendly service with insufficient wine advice. Fee for the courtyard parking 6€/d. Previously at a cheaper price in the

Situated in a peaceful area of central Jena, Scala Turm Hotel Restaurant offers bright rooms design in modern style. The hotel is at the top of a large tower so offers stunning views across the city. All rooms at Scala Turm Hotel Restaurant include air conditioning and offer a panoramic view of Jena. There is flat-screen TV, and the en suite bathroom includes a hairdryer. The hotel is located in a tower which also has a shopping centre and a planetarium. It is just 300 metres to Jena Botanical Garden, and the 13th century town hall is a 5-minute walk away. A breakfast buffet is offered each morning, and the restaurant on the 28th floor of the building specialises in international cuisine. Scala Turm Hotel Restaurant is a 10-minute walk from both Jena Paradies and Jena West Train Stations. It is a 10-minute drive to the A4 motorway.

Featuring free WiFi, Hotel VielHarmonie offers accommodation in Jena, 200 metres from JenTower. Every room is fitted with a flat-screen TV. Extras include free toiletries and a hairdryer. A TV with satellite channels is offered. The hotel consists out of 2 buildings, with the 2nd being located 50 metres down the road. The Optical Museum Jena is 200 metres from Hotel VielHarmonie, while the Goethe memorial is 300 metres from the property. The nearest airport is Erfurt Airport, 44 km from Hotel VielHarmonie.

Apartment Schiller, 2 Schlafzimmer, free Wifi provides flawless service and all the necessary facilities for visitors. For visitors traveling by automobile, complimentary parking is available.At Apartment Schiller, 2 Schlafzimmer, free Wifi, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at apartment with the knowledge that certain rooms are equipped with linen service, ensuring a more pleasant stay for you.Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the apartment, a coffee or tea maker and instant coffee is available to cater to your requirements when desired.In the apartment, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests.

With a stay at Pension Bertha in Jena, you'll be within a 10-minute walk of Theaterhaus Jena and Schiller's Summer House. This pension is 0.4 mi (0.6 km) from Optical Museum Jena and 0.4 mi (0.7 km) from University of Jena.Buffet breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 10 AM for a fee.Self parking (subject to charges) is available onsite.Stay in one of 5 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and electric kettles, and housekeeping is provided daily.

A stay at Gasthof zur Schweiz places you in the heart of Jena, steps from University of Jena and 4 minutes by foot from Deutsches Optisches Museum. This hotel is 0.2 mi (0.4 km) from Optical Museum Jena and 0.3 mi (0.4 km) from Goethe Memorial.Take advantage of the hotel's room service. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM for a fee.Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.Stay in one of 19 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

A stay at Hotel Eulensteins places you in the heart of Jena, steps from Historisches Rathaus Jena and Stadtmuseum & Kunstsammlung Jena. This hotel is 0.4 mi (0.6 km) from JenTower and 0.4 mi (0.7 km) from University of Jena.Buffet breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11 AM for a fee.Featured amenities include express check-in, express check-out, and an elevator. Self parking (subject to charges) is available onsite.Stay in one of 24 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.