Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 25, 2025
Guest User
The hotel is located right next to the SBB station, making transportation within and outside Basel very convenient. There's a large supermarket right next door and in the station's basement. Unlike other European cities, the area around the station is relatively safe, so it's not dangerous. The staff is very friendly. The rooms are comfortable, and the famous breakfast restaurant is beautiful. The breakfast food is good, but the selection isn't extensive. The interior is classic, but not outdated! It's clean, stylish, and friendly. I would definitely return!
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Price per night from:CAD 293
Posted on May 27, 2025|Business Double Room
CNXGBasel was our final stop in Switzerland this year, a border city spanning only 24 square kilometers. Despite its border location, it's very developed and modern.
**Environment:**
Among hotels like Victoria, Mövenpick, Radisson, and Novotel, we chose this 3-star option. It's directly opposite the SBB train station, and the main bus terminal is just 100 meters from the lobby exit. Although it's a transport hub, the area is decent; there are a few homeless people around, but its convenience makes up for it.
**Facilities:**
There's no fitness center, but you can pay to use a partner facility. The lobby bar is alright, not too crowded, with a nice corner view of the street. Coffee runs between 6-7 Swiss francs. The room isn't huge, but it's fully functional, and the bathroom is quite spacious, which is great for travelers.
**Cleanliness:**
The common areas, like the lobby and hallways, are well-maintained, and the room was very tidy. You can definitely trust the cleanliness standards of Swiss hotels.
**Service:**
Check-in and check-out were both quick. Our room was ready well in advance, and luggage storage was straightforward. They provide a Basel Card, which offers free use of all city public transport and half-price entry to some museums. I didn't particularly notice any other services.
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Price per night from:CAD 194
Posted on Nov 27, 2025
Guest User
The location is very close to the old town, 5min walk. It only takes about 15min to walk from the central station to the hotel. The overall facilities are very new and should be new. Customer service is also very enthusiastic to help guests.
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Price per night from:CAD 202
Posted on May 4, 2026
Anonymous User
Location across from main train station and tram outside hotel entrance is perfect for exploring Basel if you are on there for a short time.
Outside dining area to sit and watch the world go by.
Lobby bar area with piano player in the evening is lovely.
Room wasn’t the biggest and you could only get into the bed on one side as it was up against the wall. Friends room was bigger so luck of the draw I guess as I booked two rooms of the same style. Rooms were clean. Very comfortable bed and pillows. Water in the fridge refreshed daily was a pleasant suprise together with coffee and tea facilities.
Very good big shower though. Reception and Bar staff helpful and friendly. Didn’t eat in the dining room but they offered discount on menu prices to residents.
Would stay again.
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Price per night from:CAD 183
Posted on Oct 23, 2021
K/The hotel is located at a beautiful neighborhood and it is very convenient. On top of that, staffs are very helpful and friendly.
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Price per night from:CAD 235
Posted on Feb 19, 2025|Individual Room
Guest UserThe facilities were clean,housekeeping were friendly and respectful,wi fi was very functional,Bartenders and receptionist were friendly and helpful,i wont forget Rufat and Melina for their kind gestures at the bar.😊
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Price per night from:CAD 203
Posted on May 5, 2022
JIANGLIThe room was spacious, the design was comfortable and there was a free Minibar. Breakfast was well prepared and the staff was friendly. Located in the center, there would be a little party music at night.
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Price per night from:CAD 211
Posted on Jan 3, 2019
Anna801Basel is very small, just a 15-minute walk from the city center. This hotel is located on the edge of the city center, making it especially convenient for walking and public transportation. There is a beautiful lady at the front desk, gentle and polite. The room size is probably okay in Europe. Although the facilities are not new, they are very clean. There are capsule coffee in the room and the toiletries are provided by L'Occitane. The hotel is across the road from the Rhine, and there is a street behind the hotel similar to the bustling weekend market.
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Price per night from:CAD 234
Posted on Aug 6, 2018
JIAGANGVery hot on the top floor, no air conditioning
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Price per night from:CAD 226
Posted on Jan 9, 2025
Guest User
Nice easy check in compact room perfect for a couple of nights
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Price per night from:CAD 176