Boca Raton Villas

Not as great as I would have liked. My husband had stayed before and raved about the hotel. The beach side was closed for refurbishment so we were put in a small room at the Cloisters. There were a number of issues. Coffee machine not working and luke warm water from shower. A technician arrived as soon as we reported the water problem and he got it fixed. AC stayed at 68. Couldn’t turn change the temperature except for turning it off, but I prefer a cold room to a warm room so I could suck this up. Every morning we were woken by reversing vehicles. 6:30 AM. No apology for this. No discounts on bill. So be warned and beware. Ask for a room that isn’t at the back of the Cloisters. Restaurants: Palm Court - beautiful and great cocktails. Excellent service and provided us with food after a late arrival even though kitchen was supposed to be closed. 5 stars. We had booked the Italian restaurant, Principessa. Not hugely impressed. It took over an hour from our starter to our main course arriving. The couple next to us received their main before us in spite of being seated half an hour later. I am assuming that they lost the original order in the kitchen. Seated right by the exit in spite of booking well in advance. 5/10. Flamingo Grill - tried on our last night. Surly reception (tall man). Great waiter (English). Food was good and service was good. 7/10. Spa - amazing space. Had a wonderful lunch - 10/10 Can’t recommend service and food more highly. Excellent massage. Pedicure was frankly so so but that was down to the therapist I think. She was trying to sell additional services and products (which frankly irritates me). Not much work done on the feet but ho hum. Overall wouldn’t go back based on money spent and experience though there were some good bits that stood out.

After FWC published on their website that the Boca Raton beaches tested positive for red tide I called the hotel and they denied it saying it’s something the media was saying for no reason. My spouse is 8 months pregnant and they said we will be fine and have a great time. We arrived the next morning and when we went to the pool for lunch everyone was coughing, including us. The waiter acknowledged it was bad and recommended we eat inside which we did. Very disappointed the hotel lied to us and made it seem like all was good. We have had to stay indoors the hotel time

I recently had the pleasure of staying at the Waterstone Boca Raton Hotel and I must say, it was a truly wonderful experience. From the moment I arrived, the staff was incredibly helpful and provided timely assistance throughout my stay. One aspect that truly stood out was the hotel’s delightful ambiance, thanks to its captivating art collection. The artistic touches created a relaxed and inviting atmosphere, making my stay even more enjoyable. It was refreshing to be surrounded by such creative beauty. Moreover, the hotel’s location was a major highlight. Being just a few minutes away from the beach made it incredibly convenient for me to soak up the sun and enjoy the sandy shores. The proximity to the beach added an extra layer of allure to my stay at Waterstone. The rooms were well-appointed, offering comfort and a sense of tranquility. The attention to detail in the room decor was evident, and the amenities provided catered to all my needs. The cleanliness and tidiness of the accommodations were top-notch, ensuring a pleasant and relaxing stay. The hotel staff consistently went above and beyond to make my experience memorable. From their warm greetings to their willingness to assist with any inquiries or requests, their exceptional service truly exceeded my expectations. I would highly recommend the Waterstone Boca Raton Hotel to anyone seeking a delightful getaway. Whether you’re looking for a place to unwind by the beach or simply enjoy an artistic atmosphere, this hotel delivers on all fronts. My stay here was nothing short of wonderful, and I look forward to returning in the future.

The location is actually not too remote. It's convenient to take a taxi to the airport, go to a hotel, or see the Statue of Liberty Island.

Front desk staff were awesome - Michelle and Gabriela. The pool was fabulous, we spent most of our time lounging in the water. Our housekeeper Jusela (?) had the best smile and always greeted us well. Rooms were clean and beds comfortable but one oddity : no dresser, tiny 4 inch shelf where there should be a dresser or larger shelf ...seemed like a design flaw to me.....there was a wardrobe area but still needed counter space. Our Room, 304, faced the pool which was a pleasant view. Would definitely go back.

I stay here all the time when I come to visit my girlfriend. The staff are very friendly, rooms are always well kept and clean and my last visit I arrived earlier than my checkin time but the Lady at the front desk Rosa was extremely helpful with finding me a room ! I definitely recommend this hotel to friends and family staying in the area

I was here for 5 days and everything was on point room was awesome and clean the service was above average. If i needed anything the staff stepped right up and assisted and made me feel very welcome and at home. The front desk staff was great and very professional . The Hotel Manager was awesome I left to fly home and my flight was canceled could not get a flight for 2 more days i called the Hotel spoke to the desk manager who remembered me and immediately put me at ease and got me a room I have asthma and was stressing but she was awesome . I would recommend to anyone stay here you will not be disappointed I'am coming to see my son at FAU College in October and will not hesitate to stay here again. Thank you to the Wyndam Family Russell

Breakfast is very good, the room is large, there are beds and sofas, 2 TV sets, suitable for people, there is activity space, convenient transportation, under the exit of No. 95 48B, turn left and then turn right, and will choose next time. Free parking, large enough, coin-operated washer dryer

All of the staff from Ms. Catherine at the front desk checking us in to our thorough housekeeper were so sweet. I cannot remember the rest of their names to note them specifically, but they all made a lasting impression. I will be booking again.