The room was spacious and clean, and as a family room, it had no strange odors. The breakfast spread was incredibly generous – we usually filled up on the buffet and didn't need another proper meal until evening, which was super convenient for us traveling with an elderly person and a child. There's no shuttle, but we just used the Grand Lisboa's shuttle for all our transport, which was quite handy. Walking to the Ruins of St. Paul's and Wynn Macau to see the tree show was also a manageable distance. On our last morning, we went to Fisherman's Wharf for some photos and also popped into the New Yaohan supermarket on the 7th floor next to the hotel to buy souvenirs, making for a very satisfying three-day, two-night trip. The only minor regret was that the hotel was undergoing maintenance, so we couldn't walk the 'Golden Path'.
I've been to Macau many times, and this is my third time staying overnight. The first time, I stayed at an affordable guesthouse in the old city center – clean and tidy, right across from Wen Ji Cafe & Snacks. It wasn't far from Grand Lisboa and St. Paul's Ruins. The second time, I stayed at the Crowne Plaza near the Gongbei Border Gate. The room was super spacious, breakfast was delicious, and the king-size bed was very comfortable. This time, a few of us bit the bullet and booked a room at The Venetian 😭 – decided to splurge a bit. They said it was a Royal Presidential Suite, and it even came with two tickets to the Parisian Macao's Eiffel Tower (the front desk lady mentioned that the 7th floor is actually free to visit now). The rooms in Macau, compared to neighboring Hong Kong, are not just a little bit better [facepalm]. It really is a city centered on entertainment and service industries, with a different positioning than Hong Kong. We took a private car from Hong Kong, and as soon as we got out, a young man helped us with our luggage and gave us a luggage tag. When checking in, you just give the tag to the front desk, and your luggage is automatically delivered to your room. The room was large and spacious, with a separate living room and two TVs. To put it bluntly… the bathroom in this suite could rival an entire Hong Kong hotel room in size! The bed 🛌 was huge and comfortable, the sofa was great, and the view from the large floor-to-ceiling windows was pretty good too – though I imagine the view would be even better from the opposite rooms. Next time, if I get the chance, I'll try out Galaxy and Studio City too [smirk]. Even though it's not ** (missing original text, likely referring to 'cheap'), it's definitely worth experiencing [evil grin]. In mainland terms, almost all hotels in Taipa can be considered top-tier luxury, haha… especially with all the rumors surrounding Wynn Palace, haha… so much 'color' has been added to it… Macau is truly unforgettable and suitable for people of all ages to visit. Thumbs up!
I’m a local staying here for post-surgery recovery, extended my stay two times.
Reception is decent and helpful. The Japanese restaurant on ground floor is really good and so is the Chinese restaurant on the second floor. I’d say give it a try if you’re staying there, the price is average, totally not overpriced for being inside a hotel.
The room soundproof is terrible, you’re out of luck if other guests staying in rooms surrounding you talk super loud or have loud kids. You can also clearly hear conversations outside the hallway. You can also hear the water pipe noises whenever people staying upstairs/downstairs shower. Not the most serene environment.
Amenities are alright, the provided shower gel, shampoo and conditioner are a bit small so you’d constantly have to ask for refills for longer stays. The bath tub is bigger than usual ones so that’s a good thing but not a fan of the type of shower head they chose, and the tube is a bit short too but there’s an overhead if needed.
I wouldn’t say the location is convenient for tourists as there is nothing surrounding the hotel but they do provide scheduled shuttle buses to get round town and to some hotspots. The walk to the nearest light rail station is around 12-18min (depending on your pace) on foot.
Upon check-in, there were no non-smoking twin rooms available, so I requested a non-smoking king room. The room had poor ventilation and a slight odor, but otherwise, it was acceptable. The front desk service was fine. However, room service seemed to dislike Mandarin, as they directly refused my request for an extra blanket, haha.
We checked in late, and the hotel staff were incredibly welcoming, even upgrading our room – what a pleasant surprise! The room was spacious and bright, the bedding was clean and comfortable, and the view from the window was charming. It's super close to popular attractions, just an 8-minute walk, and there are many great Macau-style tea restaurants nearby with delicious food at reasonable prices. Plus, there are plenty of buses right outside the hotel, making it really convenient to get anywhere. Perfect for traveling with kids! The staff didn't talk much, but their service was top-notch. Highly recommend!
Booked this place online based on a friend's recommendation, and honestly, it's great value for money. There are tons of good restaurants nearby, and it's really close to Grand Lisboa, MGM, and Wynn. We saw the Wynn's Tree of Prosperity, checked out the exhibition at MGM, and even enjoyed some free milk tea. We also tried the geoduck hotpot at Sun Cheong City. The only downside is the hotel's air conditioning – it's freezing! The whole place feels like a giant freezer. It was just too cold. I have no idea why they keep it so arctic.
The hotel shuttle is easy to find – just turn right after exiting the airport. Get off at the Studio City stop. To your left is The Celebrity Tower, and to your right is The Star Tower. I checked in at The Celebrity Tower around 4 PM and there was no queue. The staff were very proactive in helping with my luggage. The suite at The Celebrity Tower was incredibly spacious, with a huge bathroom area. The mini-bar was as well-stocked as ever, and I appreciated that the bedside chargers didn't require an adapter. On the ground floor, the Pop Mart store had a full selection of SKULLPANDA figures. Unlike last year, points can no longer be redeemed. Don Quijote is still there, so if you don't want to go to Japan, you can do some shopping at the supermarket. To catch the light rail, turn right from The Celebrity Tower, walk to the end, and go up to the second floor. It's 6 MOP for two stops to Pai Kok, where you'll find plenty of delicious food on Cunha Street.
Grand Lisboa Palace Macau is truly impressive. Although it's a bit far from the Taipa core area, the shuttle bus service is incredibly convenient, and hotel guests even get to skip the line! The ambiance is beyond words – the European palace style is super elegant, and the 'Verdant Paradise' garden is perfect for stunning photos. The rooms are spacious and tastefully decorated, with high-end, thoughtful amenities, including a fully smart bathroom and a complimentary mini-bar. I was able to check in early at 12 PM. Downstairs, there's a shopping mall and a casino. The staff provides meticulous and thoughtful service, and 'The Grand Buffet' is highly recommended! Overall, I'm very satisfied.
We requested a smoking room, but there was hardly any lingering smell, which was great. We stayed on the 17th floor, and the breakfast included a fantastic lobster buffet – truly all-you-can-eat! Downstairs, you can go shopping, and it's quite close to Wynn Palace. To get to Senado Square, there's no shuttle, so you'll need to take a taxi or other transportation. We paid 80 MOP for a taxi there. On the way back, we took a shuttle to another hotel and then walked the rest of the way. Overall, the breakfast offers much better value for money than the local cha chaan tengs, so it's definitely worth trying.
Facilities: The hotel facilities are quite new, and the room size is decent. However, the mattress and pillows are too soft, making for an uncomfortable sleep. Many hotels in Macau require check-out before 11 AM the next day, which I'm not a fan of.
Cleanliness: The room was clean and tidy.
Environment: You can take the shuttle bus to Sands Macao. After getting off, it's just a short walk to Artyzen Grand Lapa Macau.
Service: The front desk staff and servers were very warm and generous!
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GGuest UserThe hotel shuttle is easy to find – just turn right after exiting the airport. Get off at the Studio City stop. To your left is The Celebrity Tower, and to your right is The Star Tower. I checked in at The Celebrity Tower around 4 PM and there was no queue. The staff were very proactive in helping with my luggage. The suite at The Celebrity Tower was incredibly spacious, with a huge bathroom area. The mini-bar was as well-stocked as ever, and I appreciated that the bedside chargers didn't require an adapter. On the ground floor, the Pop Mart store had a full selection of SKULLPANDA figures. Unlike last year, points can no longer be redeemed. Don Quijote is still there, so if you don't want to go to Japan, you can do some shopping at the supermarket. To catch the light rail, turn right from The Celebrity Tower, walk to the end, and go up to the second floor. It's 6 MOP for two stops to Pai Kok, where you'll find plenty of delicious food on Cunha Street.
Yyu RebeccaThe room was very spacious, clean, and tidy. I stayed in the Banyan Tree Tower on a high floor, and there were no strange odors. I booked a Cotai View room, and the service was excellent. Eating and shopping downstairs were incredibly convenient.
On check-in day, I arrived around 3 PM. They initially said the view room would take 1-2 hours, so I planned to store my luggage and go out. However, after a quick restroom break, when I returned to drop off my bags, the front desk told me a room was already available. Overall, I was very satisfied.
The second floor has the famous Lord Stow's Bakery (Andrew's Egg Tarts), and there was no queue. On the ground floor near the elevators, there's a Jade Restaurant, where the beef noodles were exceptionally delicious, and the staff were very welcoming. Checking out was a breeze; I just handed the card to the front desk staff in the lobby and left. Getting a taxi outside was also very easy.
It's super convenient to visit the Londoner and Parisian hotels for night views and photos – just a short walk away. I wasn't offered a complimentary suite upgrade; they said it would cost an extra 500 MOP per night, which I declined as the view room was perfectly fine.
Walking from the ground floor towards the food court area, you can catch the changing of the guards performance at The Londoner. Tim Ho Wan (添好运) Hong Kong-style dim sum is also nearby; it's very tasty but gets crowded, so you'll need to get a number and wait in line.
HHulideyichuhexunlianWe requested a smoking room, but there was hardly any lingering smell, which was great. We stayed on the 17th floor, and the breakfast included a fantastic lobster buffet – truly all-you-can-eat! Downstairs, you can go shopping, and it's quite close to Wynn Palace. To get to Senado Square, there's no shuttle, so you'll need to take a taxi or other transportation. We paid 80 MOP for a taxi there. On the way back, we took a shuttle to another hotel and then walked the rest of the way. Overall, the breakfast offers much better value for money than the local cha chaan tengs, so it's definitely worth trying.
AAnonymous UserGrand Lisboa Palace Macau is truly impressive. Although it's a bit far from the Taipa core area, the shuttle bus service is incredibly convenient, and hotel guests even get to skip the line! The ambiance is beyond words – the European palace style is super elegant, and the 'Verdant Paradise' garden is perfect for stunning photos. The rooms are spacious and tastefully decorated, with high-end, thoughtful amenities, including a fully smart bathroom and a complimentary mini-bar. I was able to check in early at 12 PM. Downstairs, there's a shopping mall and a casino. The staff provides meticulous and thoughtful service, and 'The Grand Buffet' is highly recommended! Overall, I'm very satisfied.
YYaoyaoduyaodeyaoLocation: It's just one light rail stop from the airport (you can buy tickets at the window using WeChat Pay or Alipay). From the hotel, you can walk through City of Dreams to reach The Londoner, MGM, Wynn Palace, The Venetian, and other key attractions.
Ambiance: The room lighting is warm and inviting, it's clean, and the layout is well-designed. It features double sinks, a separate wet and dry area, and even bath salts are provided.
Service: From check-in to check-out, the service was consistently proactive, enthusiastic, polite, and efficient. A big thank you to the two ladies who checked me in (their names are in the picture) – they introduced all the room facilities and explained the most convenient routes for getting around nearby. The gentleman at check-out also proactively asked if I needed to store my luggage, where I was going, and which bus to take, which made me, as a first-time visitor, feel very much at ease.
LLolita RibeiroI’m a local staying here for post-surgery recovery, extended my stay two times.
Reception is decent and helpful. The Japanese restaurant on ground floor is really good and so is the Chinese restaurant on the second floor. I’d say give it a try if you’re staying there, the price is average, totally not overpriced for being inside a hotel.
The room soundproof is terrible, you’re out of luck if other guests staying in rooms surrounding you talk super loud or have loud kids. You can also clearly hear conversations outside the hallway. You can also hear the water pipe noises whenever people staying upstairs/downstairs shower. Not the most serene environment.
Amenities are alright, the provided shower gel, shampoo and conditioner are a bit small so you’d constantly have to ask for refills for longer stays. The bath tub is bigger than usual ones so that’s a good thing but not a fan of the type of shower head they chose, and the tube is a bit short too but there’s an overhead if needed.
I wouldn’t say the location is convenient for tourists as there is nothing surrounding the hotel but they do provide scheduled shuttle buses to get round town and to some hotspots. The walk to the nearest light rail station is around 12-18min (depending on your pace) on foot.
YYidanThis hotel was absolutely perfect for my child and me while attending a concert at the Galaxy Arena! It's just a few minutes' walk directly to the venue, which made getting around incredibly convenient. The concierge service was warm and attentive, and the front desk staff, especially one lovely lady, spoke so softly and kindly, making the check-in process smooth and pleasant. After the concert, when I brought my child back to the room, we found it had already been meticulously tidied up – such a thoughtful touch! The hotel offers express check-out, saving us time when leaving. The beds were super comfortable for a good night's sleep, and there's a huge variety of food options downstairs. Plus, there's a direct passage to the LRT station, making our return to Hengqin Port in Zhuhai exceptionally easy.
GGuest UserBooked this place online based on a friend's recommendation, and honestly, it's great value for money. There are tons of good restaurants nearby, and it's really close to Grand Lisboa, MGM, and Wynn. We saw the Wynn's Tree of Prosperity, checked out the exhibition at MGM, and even enjoyed some free milk tea. We also tried the geoduck hotpot at Sun Cheong City. The only downside is the hotel's air conditioning – it's freezing! The whole place feels like a giant freezer. It was just too cold. I have no idea why they keep it so arctic.
Lls890423I've been to Macau many times, and this is my third time staying overnight. The first time, I stayed at an affordable guesthouse in the old city center – clean and tidy, right across from Wen Ji Cafe & Snacks. It wasn't far from Grand Lisboa and St. Paul's Ruins. The second time, I stayed at the Crowne Plaza near the Gongbei Border Gate. The room was super spacious, breakfast was delicious, and the king-size bed was very comfortable. This time, a few of us bit the bullet and booked a room at The Venetian 😭 – decided to splurge a bit. They said it was a Royal Presidential Suite, and it even came with two tickets to the Parisian Macao's Eiffel Tower (the front desk lady mentioned that the 7th floor is actually free to visit now). The rooms in Macau, compared to neighboring Hong Kong, are not just a little bit better [facepalm]. It really is a city centered on entertainment and service industries, with a different positioning than Hong Kong. We took a private car from Hong Kong, and as soon as we got out, a young man helped us with our luggage and gave us a luggage tag. When checking in, you just give the tag to the front desk, and your luggage is automatically delivered to your room. The room was large and spacious, with a separate living room and two TVs. To put it bluntly… the bathroom in this suite could rival an entire Hong Kong hotel room in size! The bed 🛌 was huge and comfortable, the sofa was great, and the view from the large floor-to-ceiling windows was pretty good too – though I imagine the view would be even better from the opposite rooms. Next time, if I get the chance, I'll try out Galaxy and Studio City too [smirk]. Even though it's not ** (missing original text, likely referring to 'cheap'), it's definitely worth experiencing [evil grin]. In mainland terms, almost all hotels in Taipa can be considered top-tier luxury, haha… especially with all the rumors surrounding Wynn Palace, haha… so much 'color' has been added to it… Macau is truly unforgettable and suitable for people of all ages to visit. Thumbs up!
LLairenUpon check-in, there were no non-smoking twin rooms available, so I requested a non-smoking king room. The room had poor ventilation and a slight odor, but otherwise, it was acceptable. The front desk service was fine. However, room service seemed to dislike Mandarin, as they directly refused my request for an extra blanket, haha.
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