Hotels With Spa in Hunan, China

The hotel's location is excellent, especially since we were planning a day trip to Tianmen Mountain and it's right nearby. We drove there, but Tianmen Mountain's parking lots fill up fast and are often inaccessible, so we parked at the hotel. It was a quick 6 yuan taxi ride to the mountain. The front desk lady was super nice and pretty, and even upgraded our room. The room itself was clean and spacious, and the hot, strong shower was perfect for unwinding after a long day. Great value for money! I'll definitely book here again next time.

Service: Among all the hotels I've stayed in recently, the service here is top-notch! From the moment I arrived until I left, they thought of every single detail for the guests. 1. They handled my luggage, and since you need to change into slippers before entering the room, guests' shoes are kept in a shoe cabinet in the entryway. They even offer to clean and dry your shoes, and I've never seen a hotel that carefully wipes all four wheels of your suitcase – but this one did! 2. As soon as I entered the lobby reception area, they warmly offered tea and water. When taking breakfast orders, they would even squat down to meticulously ask each person what they wanted. 3. Laundry service: You just put your dirty clothes in the laundry basket by the door, and they'll pick it up. It gets machine-washed for 5-6 hours, dried, folded, and placed in a basket by your door. We came back at 7 PM and got them back first thing in the morning – very thoughtful. 4. They proactively upgraded our room type. The only minor downsides were that some rooms facing the road could be a bit noisy at night, and since Zhangjiajie Airport is very close, you can hear planes flying over the city. 5. All other services were also responsive to requests, so I won't list them all. In short, this B&B offered a quality of service exceeding five-star luxury hotels. If I were to rate the service with stars, I'd give it seven stars. Though the B&B is small, it's warm and welcoming. Hygienef/Environment: Impeccably clean and tidy, no complaints. The hotel is only on the second floor, with a limited number of rooms arranged in an L-shape. The lobby, which also serves as the breakfast area, is at the corner. Dinner needs to be reserved in advance, which I didn't try. The rooms have smart XiaoDu controls, and the TV is a modern smart XiaoDu that can be used both horizontally and vertically, and you can even log into your Tencent Video account. The only reason I didn't give a full five-star rating is that the soundproofing of the room doors is a bit weak; you can clearly hear slightly louder conversations in the corridor. This really depends on the guests' consideration. Location: Downstairs, there are convenient restaurants and supermarkets, mostly湘菜 (Hunan cuisine), which is a must. It's very close to Zhangjiajie Railway Station, within walking distance. The Tianmen Mountain cable car (Line A), which is the most common entrance, is 1.5 km away and easily reachable by Didi. I also discovered a Nankou Food Street with all sorts of food, next to the Bubugao shopping mall, also an easy 2 km Didi ride. Only Zhangjiajie West Station is a bit further, more than a 20-minute drive. Bonus points: The mascot cat is very cute! Summary: I will definitely stay here again next time!

The hotel's parking lot is huge and free, which is very convenient for self-driving tourists. The soundproofing in the rooms is excellent; you can't hear any noise from the hallway or neighboring rooms, ensuring a high-quality rest.

Excellent location: 8 minutes walk from the high-speed rail station, surrounded by Happy City, food street, convenient transportation, excellent location! Room details: mattress soft as clouds, dry and wet separated bathroom, spotless Public area: clean and tidy Employee attitude: the girl at the front desk took the initiative to upgrade the room type, warm and thoughtful” Value-added services: free parking, mineral water, good night dessert, late night canteen gift. Breakfast quality: authentic Changde flavor, as well as a variety of pasta, fruits, etc. Cost-effectiveness: compared with hotels of the same level, the price advantage is obvious. I come back every holiday, feel at home, as warm as home

Out of all the hotels I've stayed at, this is the first time I've encountered such an outstanding female front desk service! 👍👍👍👍👍 The service was incredibly warm and thoughtful! The location is superb, right in the middle of the ancient city, by the Cui Cui performance area on the Tuojiang River, which is very lively! The room was spacious, clean, and comfortable, leaving me feeling joyful and relaxed! I genuinely didn't want to leave here; I wish I could stay long-term and enjoy this rare quality service!!! Fenghuang Ancient City is simply beautiful!!!

I always trust the InterContinental brand, and this time I chose their star room type, the Executive Deluxe Balcony Room. The river view was superb, and having direct access to the Beichenhui Shopping Mall right next to the breakfast restaurant was incredibly convenient. The front desk and concierge team were consistently warm and professional. Serein was quick to respond to my needs, provided detailed information about the lounge's operating hours, and arranged amenities for my children. The entire check-in process was very smooth. The deposit was also refunded promptly! Judy was also very helpful, carefully asking about my stay experience, and check-out was efficient.

Came to Hengyang to watch a concert, and chose a hotel with a good reputation. As expected, I was not disappointed. The hotel provides four meals a day, which is very convenient. Miss Ouyang at the front desk has a good service attitude and is willing to help guests. The guest room is also very comfortable, clean and tidy. Overall, I am satisfied and give it a five-star rating!

This hotel truly impressed me! The room was spacious and bright, the bedding was comfortable, and the facilities were complete. Xixi, who checked us in, was incredibly warm and attentive, paying close attention to every detail. The location is excellent, with convenient transportation and a wide variety of dining and shopping options nearby. I highly recommend it and will definitely stay here again.

The hotel's location is excellent. From my room, I could look up and see Tianmen Cave on Tianmen Mountain right through the floor-to-ceiling windows. It's also close to the airport and fairly near the cable car station for Tianmen Mountain National Forest Park. The cleanliness was up to standard, as expected from an international brand. Service was also quite good. The management was always attentive to guests' needs and even offered complimentary airport/station transfers. Additionally, by contacting the butler in advance, you could arrange free shuttle service to the scenic area. Upon check-out, we even received a complimentary local specialty, 'Mei tea,' as a souvenir. The hotel hosts many international tour groups, so breakfast can get crowded. I'd recommend dining during off-peak hours if possible. For anyone visiting Tianmen Mountain National Forest Park, I would definitely recommend this hotel. Furthermore, the hotel boasts a large outdoor standard swimming pool (though currently only the indoor constant-humidity pool is open) and children's water play facilities, making it very suitable for family trips during the summer holidays.

During my stay at the hotel with my wife, we had the pleasure of meeting several wonderful staff members who made our experience truly enjoyable. The hotel itself is amazing and very well located, making it convenient for us to explore the surrounding area and enjoy our trip without any hassle. The two concierges, Xiao Mao and Xiao Dong, were exceptionally helpful, friendly, and always ready to assist. Their warm attitude and professionalism stood out, especially at the end of our stay when they kindly helped us arrange a taxi, making our departure smooth and stress-free. We would also like to mention the two receptionists, who were both welcoming and attentive from the moment we arrived. Even though they didn’t speak much English, they made a genuine effort to communicate with us by using a translator app, ensuring that all our questions and requests were understood and handled efficiently. Their patience and willingness to help truly stood out and made us feel comfortable and well taken care of. Additionally, we truly appreciated the person responsible for cleaning our room. It was always kept spotless, tidy, and comfortable, which made it easy for us to relax after a long day. The attention to detail and consistency did not go unnoticed. Overall, the staff’s dedication to excellent service, combined with the hotel’s great location and quality, made a big difference in our experience. Their friendliness, professionalism, and willingness to go the extra mile are what made our stay truly memorable.