Inns in Taiwan, China

We had an absolutely wonderful and satisfying stay at Palmer Hotel! One of the first things we noticed was the beautiful, refreshing scent in the lobby and all through the hallways—it made coming back to our room feel so relaxing. The breakfast buffet was superb with a fantastic variety of food. Plus, the location is unbeatable; it's highly accessible to transportation and very close to all the top tourist spots. A perfect stay from start to finish!”

The location is fantastic, right opposite the Y13 exit. First off, you'll need to climb stairs to reach the service counter as there's no elevator. The bathroom is en-suite, and they provide lockers. As for the bed setup, there's a small space at the head for personal items, and extra room at the foot of the bed for your luggage, backpack, and other belongings, which really helps create a more private feel. They offer a simple breakfast including toast, buns, shaomai, coffee, and tea.

Check in lobby is at level 3. Is not a fancy or luxury hotel but the room is clean. Linen are soft. Room cleaning has to make an appointment one day before. The facilities are running down. Location is convenient near red and blue lines. Is about 11mins walk to ximending. The only issue we had was the fire siren went off at 5:30am. The fire brigade and police came after. There is a breakfast spot on the opposite right side corner. Was told the hotel always have the fire alarm. Enjoy your stay!

The room was very clean and well-equipped. It had local outlets, USB ports, and even a multi-purpose socket that accommodates European plugs, including UK three-pin types. There was also a lighted makeup mirror. This hotel operates on a passive cleaning system, meaning guests need to request cleaning or replenishment of consumables. Most larger hotels, however, proactively clean rooms and restock supplies unless a 'Do Not Disturb' sign is activated. Check-in is at 4 PM, which is a bit later than the 3 PM standard at most hotels and inns.

This hotel is directly across from Taichung TRA Station, making it super convenient to catch a train in just a few minutes. Miyahara Eye Hospital (famous for its ice cream and souvenirs) is also just a short walk away. You can easily catch a bus right outside to Rainbow Village. It's incredibly convenient. The hotel facilities are great too. The front desk service was reassuring, and they offer complimentary lemon juice and snacks in the lobby. The king-size bed in the room definitely felt wider than 1.5 meters, probably closer to 2 meters wide. Both the bathroom and toilet were clean. Breakfast is served on the second floor and it's absolutely fantastic!

the number of restrooms/showers to number of people staying in the accomodation wasn't great. each pod has a fan but it can be loud which might make you feel like you are distrubing everyone else but its too hot not to turn on :/

The room was clean and tidy, and quite quiet. The front desk staff patiently guided me through the check-in process, which was a great experience. It's super close to Taichung Railway Station, and the 7-Eleven downstairs is very convenient.

Extremely disappointed 😞. The family room I saw in the pictures wasn't the one I stayed in, and there were no photos of my actual room type available on Trip.com. The room I got didn't match the price I paid. I booked specifically for the room design, so I was really upset when I arrived. When I asked at the front desk, they told me, 'Because you didn't request it? So it's just a standard room?' I had no idea there were other room types. I came during a public holiday (and my price was more than double the usual rate), but I didn't get the room I wanted. I really can't accept this! The most unreasonable thing, in my opinion, was the security deposit. I'm okay with paying a deposit, but why wasn't it refunded immediately? Who traveling for a vacation in Taiwan wants to wait over two weeks for a refund? I've already waited fourteen days, and they're saying it's Trip.com's problem and not theirs??? The staff just shifted all the blame and didn't help resolve the issue at all! It's already 2/28 to 3/14 and I still haven't received my money? What happened to the promised 7 to 14 days? And I can't find anyone who can help resolve this problem! I hope the hotel can help deal with this instead of just saying it's not their problem. The hotel partners with Trip.com; they help you get guests, so why are you so indifferent to your customers' issues??? Who would dare to book with you again after this??? (RM591.92) Is the deposit for one night the same as the holiday room price??? Maybe you didn't collect it directly, but since you let Trip.com collect it, you should be responsible for helping to inquire and assist customers in getting their money back. Just because it's not 'your' money, you don't care? Is this a customer service issue? Five hundred TWD 4,600?? Is that a service fee? Is this a joke? No problem resolution? The breakfast was indeed good! I'll give them that. But who knows how much Oden 🍢 there was? They advertised it as a late-night snack, but it was all gone by 9 PM? When I asked, they just said, 'It's gone, it's gone?' In that case, why even offer it?

Right outside the hotel is the MRT station, which is super convenient! This is my second time staying here, and the hotel is as busy as ever, mostly with tourists. The lobby is always lively every time I visit, and the restaurant is also fantastic. The Sichuan restaurant upstairs is perfect for me!

The room and bathroom is huge omg! And the view outside of the room is great! Night market is simply just down the road, fuss free! If you intend to wash your clothes, there’s a laundromat nearby, super convenient!! I’d totally return someday again.