Hotels Near Riffelberg in Zermatt

We found the hotel to fit our needs. It was quiet, located off the central Zermatt area. This meant that to get to and from the shops you needed to walk for 10-15 minutes (not bad, but still tiring after a day on the slopes). As other reviews noted, it is closer to the Matterhorn Paradise Express Gondola station than to the Sunnegga Bottom Station. Would have wished the hotel offers transfer from the train station at no charge (rather than charging per person), especially due to to their still high prices. The room was spartan with no kettle, cups or glasses. You could pick them from a table on the first floor, but could not understand why they would not simply be placed in the room. Also, no coffee or tea packets. The room was very clean though and the beds soft and comfortable. We appreciated the high quality sheets, blankets, and pillows. Surprisingly, you cannot take a shower at night (at least that was what was written in the room). The curtains were great, blocking all light. Our room had a balcony with a view of the mountains and through some trees could even see even the tip of the Matterhorn!

Great hotel Don’t expect luxury but given the price point you know this already The rooms are small but functional with everything you need for your stay including a great coffee machine that’s topped up daily. Breakfast is well beyond what I was expecting and had cereals, meats, yoghurts, breads, cheeses, sausages, eggs and probably much more! Plus more really good coffee! Located 5 minutes walk to Bayard ski rental, and an additional 1 minute to the Gornergrat railway taking you up onto the slopes From the hotel, you can be on the train in under 10 minutes. Staff are really helpful and allowed us to keep our bags there on the last day even though we’d checked out. There’s a quick lift to all floors. I would highly recommend the hotel if your plans are to ski all day, go out on an evening and use it as a place to sleep. Would certainly return

Tannenhof is well located near the Murmeltierbrunnen (groundhog fountain), next to Zermatterhof Hotel. The building is very modern in inside to a high standard. The rooms and beds were superb, with a great shower. The only star I deducted was the sporadic service at breakfast and poor communication. The young lady briefed with restocking breakfast and clearing tables was a little reluctant, but could be persuaded. I had sent a message to the hotel months in advance and asked for one of our rooms to be made up with twin beds. I even had a friendly confirmation back. On arrival however, no notice could be found and both rooms had double beds. Not a major thing, but a hotel in this category and price range should be able to deal with this. Also on our arrival, the restaurant was closed for the day (it was open again the next day). Again, no notice was given to us. Out of the many messages I was sent by Tannenhof to check in online beforehand, none indicated a closed dinner option at the hotel. Again, not a major thing, but something that wasn’t aligned with rest of the luxurious ambience at Tannenhof.

This hotel is too fond of it! The decoration of the hotel is very beautiful and the room can see the snowy mountains! The service staff was very good at night. It was like waiting for us to call out my name. I also prepared wine and tea as a welcome drink. Breakfast is delicious, although there are not many types, but the whole environment will make you enjoy it. I will book it next time and ask the front desk to tell you all kinds of information. The store that rents ski clothes downstairs will also give you a 10% discount.

At the time of reservation, this was the only place I could find a place to stay, so I made a reservation and it was great. The location is not far from Zermatt Station and is on the main street of Zermatt, so it was easy to access anywhere. The room was very clean and had a balcony, so I was able to enjoy the best relaxation before checking out. I don't know if the breakfast was simple because it was Zermatt, but it was light enough to enjoy. I want to go there again.

We stayed here in late May of 2024. It's a great location, just a block off the main street and a short walk from the train station. When we arrived, there was a sign on the door instructing us to check in at the Continental Hotel, a couple of doors down. Due to it being off season (even though in late May, Zermatt is packed with visitors), the front desk at the Alphubel was totally shut down. Not a huge deal, but when you need something from the front desk (couldn't get the phone in the room to work at all) and it's raining out, it's kind of annoying. The rooms are comfortable enough. Everything is pretty dated, looks like it's right out of the 1970s. The bathroom is tiny and the shower looks to be about 3 x 3 feet! None of this was an issue for us. The problem was that the wifi in the room was pretty much nonfunctional, about as fast as dial-up if you are lucky enough to connect at all. Wifi was very important to me on this trip so I went next door to the front desk to talk about it. The lack of wifi seemed to be news to them. I asked if anyone had ever complained about it in the past and they said no, which I find very hard to believe. They said I could always come to the lobby and use the wifi there. Not very practical at 11 pm when you're in your PJs. They need to upgrade their wifi if they are going to advertise as having internet service, especially at Swiss prices!

We had an absolutely wonderful stay. Room was clean, spacious and very comfortable. Very near the zermatt train station, just opposite of Macdonald’s. Breakfast had a good selection. Housekeeping would check in on you and offer free chocolates. The only feedback I have is the room didn’t provide English instructions on how to dial the concierge so I had to walk down to request for items.

Very amazed by the level of automation in the hotel! Check-in was seamless even though it was just an iPad. We needed to pay a tourist tax via an online link prior to arrival but we were abit wary given the number of online scams nowadays - perhaps it’ll be better to charge everything up front? There was free coffee available as well, which was a huge plus. The room was amazing, spotlessly clean, sufficiently big, had a balcony, comfortable bed. One of the staff (a guy) allowed us to put our luggage in the room early even though we could only encode our card after 3pm. He even helped us make a reservation at Du Pont as we didn’t have a Swiss number, thanks very much! The hotel is a 10min walk from the main train station, though there are free buses which can shorten the journey. We just walked as it was faster. We were in Swiss for 2 weeks and this hotel is definitely the best accommodation we had - for a very good price as well!

We came to Täsch, one station before Zermatt. Heard a lot abt this location and chose Hotel Elite, just walking distance from the station.

The horrible things started with they asking 1 Euro for 1 franc. Isn’t that cheating.

Then comes the time when we come up for breakfast and what an amazing spread. By amazing, I mean, horrible spread and most uncourteous staff. 

We were 11 of us and hunting for something in breakfast and asked for omelettes for 6 of us as all had not come down for breakfast by then.When the other 3 joined us and we asked for omelette, the person said “first finish the earlier omelettes and then I would give more.” 

Did they want 9 people to eat from 6 omelettes. Don’t we have a right to ask for one omelette each. The food timings are till 9.30am only. So, we didn’t have an option to wait beyond 9.30am as we knew the order won’t be taken later (looking at the courtesy being offered since the time we entered the hotel).
 When we asked for tea and tea bag, he rudely replied and took away the tea maker. This is a very insolent and impolite behaviour. And the final blow to us was no hot water for bath in a temperature of 11 degrees. 
I did give them a piece of my mind and informed them that whether it’s a 3 star or 5 star, we have to be courteous and the owner shud own up the responsibility for the wrong doings and rude behaviour of their staff, but in vain.

This is very unbecoming of a hotel which is one of the most pleasant towns in Switzerland.

I would never recommend this hotel to anyone who visits this beautiful town of Täsch.

This is a hotel next to Niglous station. Get off the bus it takes 3 minutes to get there. People here are really very friendly. As soon as we got off the train, there was a bus driver who took the initiative to stop and tell us the direction of the hotel. Since we went back very late, the self-check-in was not smooth. The bar uncle and the customers inside the hotel enthusiastically helped us find a way. Give us a lot of warmth. The windows of this room are very large and can be opened all of them. Extremely quiet and the perfect choice. The breakfast is also very good. This place is three stops from Zermatt and takes about half an hour by car. We will come again.