We could not fault our stay at the Matthiol! We stayed for a week for our winter Honeymoon and to ski, and it was absolutely perfect! The rooms are beautifully appointed and spacious. The views are gorgeous and the location is just a short walk from one of the free bus stops. The breakfast buffet was THE BEST we have ever had, and the restaurant, Filet et Fils, was brilliant (the fondue huts were also a delicious and cool experience). The staff and service were absolute stand-outs. They were so helpful, providing recommendations and helping to coordinate ski hire etc. We will definitely come back next time we're in Zermatt, and we can't wait to stay again. Thank you to the Matthiol for making our Honeymoon so special!
Close to the train station. Although I got an upgrade to a double room, it was small (the table in front of the bed takes a lot of space). The bathroom was big and clean but outdated. The balcony was nice but not really needed in winter.
Everyone can enter the ski room and the individual locker cannot be locked. Perfect for thieves.
This hotel is too fond of it! The decoration of the hotel is very beautiful and the room can see the snowy mountains! The service staff was very good at night. It was like waiting for us to call out my name. I also prepared wine and tea as a welcome drink. Breakfast is delicious, although there are not many types, but the whole environment will make you enjoy it. I will book it next time and ask the front desk to tell you all kinds of information. The store that rents ski clothes downstairs will also give you a 10% discount.
Excellent
44 reviews
4.4/5
Price from
Rs 131,837
per night
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Everything was good at this hotel except the automatic lights sensor which has a very annoying sound throughout our stay.
Other than this, all’s well when it comes to the location, wifi was stable, room design and scenic views from the balcony were as reflected on the website and not forgetting, the complimentary shuttle to train station.
Thanks for the great service, strongly recommended.
The front desk was very welcoming and there was someone there at midnight. The breakfast was very good. The view from the balcony was nice. It was very beautiful when the weather was good.
Everything is expensive in Switzerland. Compared to the price, the room was average.
This hotel is the best one in my 12-day trip in Switzerland. The details of the hotel are very good. The minibar in the room is free, there is beer bubble water, etc. The room is large and can be used for extra beds. There are some hot foods outside, which are included in the room rate. It is a very careful hotel. There are many things to send, chocolate, special drinks, sweets, etc. Many details can reflect that this is a high-powered hotel, although the hotel is Half-mountain, but it does not affect travel at all. There is a hotel bus transfer to and from the train station, and the hotel has a direct elevator to the foot of the mountain. The elevator is the entrance to the rothorn, very good!
It is still a bit far from Zermatt Railway Station, especially when it snows on the road, I will give up the box and walk to the hotel, because I don't know where to go when I go to the half of the navigation, and I will take a taxi directly to the train station! It seems that no one will check in after 7 pm. If you need an email, you will send the door password to enter by yourself, but you can also forward the email to contact Trip.com customer service. Breakfast is still good! The room is actually quite general!
This hotel is a bit far away from the train station. When I went to navigate, I passed the train track and had to move the boxes. It was very hard. When I came back, I led a road that didn't need to cross the train track. You can see the Matterhorn from the balcony of the room you booked. The breakfast was ok, and the hot sausage was great. It took a lot of trouble to book this hotel. It was obviously guaranteed to pay in advance. The result was that the payment was directly deducted and settled in US dollars. As a result, the cost was a lot more. Fortunately, Ctrip was more able to help solve it.
The best location I found after staying. 20 meters to the Japanese Bridge. From the Japanese bridge, you can aim for the best shot of the Matterhorn. The hotel is right in front of the cemetery, but there is no darkness in the cemetery. The church, Kirchplatz and the Marmot fountain are also nearby. In the square, the horn performance starts at 6pm. I also encountered a procession of goats. It is about 10 minutes on foot from the station. Opposite the diagonal is the Zermatterhof, a 5-star hotel, and there is a two-carriage transfer to the station. The transfer here is 5 euros per person, but it is not necessary if the luggage is not too big. The inn is very clean with bedding. I was able to sleep well. The breakfast is also gorgeous and delicious. The staff are friendly and will hear your request.
Very distinctive hotel, the wooden house decoration is very warm, the breakfast is good, you can see the snow-capped mountains on the balcony. The hotel has a battery car to the train station, you can pull people and luggage to the hotel, contact in advance to make an appointment. It is worth staying next time you come to Zermatt.
Outstanding
60 reviews
4.7/5
Price from
Rs 141,819
per night
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.7/5
Outstanding
We spent three nights and four days at this hotel. It is along the river that flows through Zermatt and a few streets away from the Main Street. Therefore quiet yet close to everything. It is a ten minute walk from the train station. The rooms are modern and very nice. There is a hot water kettle and a safe in the room. Breakfast is included and is very satisfactory. My suggestion is to spend the extra money and get a room with a view of the Matterhorn. It is amazing to go to sleep and wake up to this view. Everyone is extremely friendly and helpful. Excellent value for money. There is an elevator and this is not always the case. If you feel like it enjoy a glass of wine in the lounge — you have to pay for it but they have a nice collection. They also have arrangements with four restaurants in the area. We enjoyed staying at this property and strongly recommend it
GGuest UserThe Matterhornlodge is located about a 5-10 min walk from the Zermatt station.
We arrived at about 1pm and were informed that check-in was only at 2pm so we went for lunch and returned at around 2.30pm. We were greeted by Ruth, the proprietress of the hotel, who gave us a comprehensive briefing of the house rules and policies. Ruth was very warm, friendly, and charming; she was very guest-focused and was happy to find out more about where we were from and what we planned to do. Ruth even gave us recommendations for Bern when we told her we were going there next.
Although the hotel is stated to be 4 stars, we were very impressed by the room and the amenities. The bathroom came with a bidet and the toiletries provided were of good quality. The room was also very spacious with enough room to open up 2 luggage bags. The towels and robes were thick, warm, and fluffy.
The breakfast provided in the morning was also quite good with a decent selection of breads, cold cuts, cheese, and eggs.
At checkout, Ruth also gave us a complimentary ride to the train station in her electric vehicle.
All in all, we had a very enjoyable stay at the Matterhornlodge and we were very impressed by Ruth’s hospitality.
Mmiskyroo9My husband and I spent 3 nights here during a two week hiking trip across Switzerland. We really really liked this hotel! The room was well laid out, rather spacious, and very clean. We had an amazing view of the Matterhorn from the balcony! The breakfast room is just stunning and the morning spread was lovely. The location is very convenient to town. They have an outdoor pool with a stunning view of the Matterhorn and spa facilities that include a snow room! In addition to the room and location, what impressed us the most was the front desk staff. My husband had cut the palm of his hand in the previous town where there was no doctor (a nurse cleaned and bandaged it, but could not stitch it). After arriving in Zermatt and hiking the 5 Lakes trail, my husband discovered that the butterfly bandages had come off and the wound was red and swollen. We asked the front desk staff for a doctor recommendation - - a lovely woman referred us to the emergency doctor and called ahead on our behalf. We were able to see the doctor within 15 minutes and he took good care of my husband. When we returned to the hotel and throughout our 3 day stay, numerous staff members checked in with my husband and asked how his wound was healing. They genuinely cared. It really showed us the kindness of this staff, which is in itself indicative of the culture of this property. We couldn't have been happier with our experience at this property!
My husband and I traveled from Dallas, Texas to Zermatt on July 24 to July 26, 2024. We arrived Zermatt by the Glacier Express from St. Moritz. The team at the hotel had emailed us earlier that they would pick us up when our train arrived at the station. The hotel van with their logo driven by a warm friendly staff member, was there promptly to take us to the hotel which took only 5-6 minutes. On arrival, our bags were taken directly to our rooms and were pleasantly surprised when the manager upgraded us to a Matterhorn view room! Our room on the third floor was wonderfully appointed with all amenities - small fridge, an electric kettle, queen bed, robes, slippers, lush towels, and an unparalleled view of the famous Matterhorn mountain! The breakfast was sumptuous- cold and hot with everything you could ask for! The hotel is walking distance to almost all restaurants, funiculars, gondola rides restaurants and stores, including a grocery store. The bay windows opened to allow access to a patio with seating where we enjoyed cocktails at sunset! In all - a great experience! Thank you team Le Mirabeau!
GGuest UserPleasantly surprised by how big the room was! A rarity in Switzerland for sure. Modern furnishings a plus! Lovely surprise balcony with a sideways view of the town, nice to sit outside to unwind at the end of the long day. Bathroom was rather lacking in character compared to the room and bath tub/screen was quite inconvenient. But basic amenities are there, two sinks + separate WC were appreciated. Breakfast was average, adequate but not great spread. No swimming pool, bare gym, uninspiring suana area for a 4* hotel so manage your expectations accordingly. Location very close to train station (5 mins), off a quiet corner, complimentary luggage shuttle would be nice instead of charging CHF12 for what is literally a 1 minute ride in a buggy.
GGuest UserI was very happy with interlaken youth hostel and decided to book zermatt youth hostel. Free Good Breakfast, although a toaster would have been nice but they have good coffee machine and good collections of tea bags. Clean property and good view of Matterhorn from dining area! The property did not mention that the bus do not go anymore to 'luchre' stoppage. The property is quite high up in the mountain. The bus left me a place way below to the stoppage. so it was very hard to take luggage up to the property. Also, the distance between Luchre bus stop and the property is also bit long. considering the steepness. Second thing, the property does not have lift! It was really really hard to go up to 3rd floor with luggage. For me, a kind romanian staff helped me to take the suitcase to the 3rd floor. I also find the room (most probably 138 or 134) that I had been given at the very last corner of the corridor, which is fine. but opposite to that room, there is another property whose bedroom or lounge room facing my room, The room does not have curtain. it was very uncomfortable. Interlaken youth hostel has the curtain. not all the room needs curtain, but some room facing other properties, I strongly recommend this small addition. when I mentioned that to the lady, she said, go to a hotel, this is hostel. I replied, Interlaken has curtain. she did not reply. while leaving, the lady staff was very rude and said no one can help you to get the suitcase down. One gentleman was kind and helped me. This property is good. unfortunately, it is not possible perhaps to add lift or change location. but they can add curtain for sure.
We went back to the derby hotel restaurant to find out if Giovanni Zaino and his team (very attentive Fernando) were still running the good restaurant in an agile and friendly manner and... our experience was even better than the one we had here in 2021! We will definitely be dining here again next time. By the way, we're going to stay at the hotel again, which this time was full.
GGuest UserGreat hotel Don’t expect luxury but given the price point you know this already The rooms are small but functional with everything you need for your stay including a great coffee machine that’s topped up daily. Breakfast is well beyond what I was expecting and had cereals, meats, yoghurts, breads, cheeses, sausages, eggs and probably much more! Plus more really good coffee! Located 5 minutes walk to Bayard ski rental, and an additional 1 minute to the Gornergrat railway taking you up onto the slopes From the hotel, you can be on the train in under 10 minutes. Staff are really helpful and allowed us to keep our bags there on the last day even though we’d checked out. There’s a quick lift to all floors. I would highly recommend the hotel if your plans are to ski all day, go out on an evening and use it as a place to sleep. Would certainly return
HHong AVery amazed by the level of automation in the hotel! Check-in was seamless even though it was just an iPad. We needed to pay a tourist tax via an online link prior to arrival but we were abit wary given the number of online scams nowadays - perhaps it’ll be better to charge everything up front?
There was free coffee available as well, which was a huge plus. The room was amazing, spotlessly clean, sufficiently big, had a balcony, comfortable bed. One of the staff (a guy) allowed us to put our luggage in the room early even though we could only encode our card after 3pm. He even helped us make a reservation at Du Pont as we didn’t have a Swiss number, thanks very much!
The hotel is a 10min walk from the main train station, though there are free buses which can shorten the journey. We just walked as it was faster.
We were in Swiss for 2 weeks and this hotel is definitely the best accommodation we had - for a very good price as well!
GGuest user123Initially I was a bit apprehensive about this hotel based on reviews but it was a good stay!! Great value for Zermatt! Walking distance about 10 mins from Zermatt station, on shopping street. Toilets and stairway up a bit small but ok for us. Luckily we were located on first floor so didn’t have to climb up too many stairs with our luggage. There’s a pizzeria below. Things to note: didn’t see a bin ( only a small one in toilet) so maybe bring your own plastic bag for a bin as well as room slippers.
Place was clean! However there’s some loud music that played even in the wee hours of the night like 3am, so if you are a light sleeper, you might need to put on some ear plugs to muffle the noise out. Nonetheless, A huge thank you for the stay. Convenient, Breakfast was awesome, simple spread but very heartwarming and the coffee was the most delicious I’ve had. It was the Easter weekend so there’s pretty Easter eggs for breakfast too! The lady owner was lovely and check in and check out was very easy and seamless. We stayed for a night and would recommend this place.
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