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Top rated hotels in Zermatt

Matterhorn Lodge Boutique Hotel & Apartments
4.6/540 Reviews
The Matterhornlodge is located about a 5-10 min walk from the Zermatt station. We arrived at about 1pm and were informed that check-in was only at 2pm so we went for lunch and returned at around 2.30pm. We were greeted by Ruth, the proprietress of the hotel, who gave us a comprehensive briefing of the house rules and policies. Ruth was very warm, friendly, and charming; she was very guest-focused and was happy to find out more about where we were from and what we planned to do. Ruth even gave us recommendations for Bern when we told her we were going there next. Although the hotel is stated to be 4 stars, we were very impressed by the room and the amenities. The bathroom came with a bidet and the toiletries provided were of good quality. The room was also very spacious with enough room to open up 2 luggage bags. The towels and robes were thick, warm, and fluffy. The breakfast provided in the morning was also quite good with a decent selection of breads, cold cuts, cheese, and eggs. At checkout, Ruth also gave us a complimentary ride to the train station in her electric vehicle. All in all, we had a very enjoyable stay at the Matterhornlodge and we were very impressed by Ruth’s hospitality.
Resort la Ginabelle
4.6/554 Reviews
The staff is really nice. The key is that it is close to the station. The swimming pool is super nice and the view is amazing. The infinity pool is also very delicate for breakfast. There is a grandpa cooking omelet! Just ask Ermat’s small buses to ask clearly, or you will suffer. I was charged 12 Swiss francs without knowing it. I learned a lesson.
Schloss Zermatt - CBD & Adaptogenic Spa and Sport Hotel
4.8/558 Reviews
The staff are very friendly and will provide all kinds of assistance, including if you need transportation to the train station 2 minutes away :) The location of this hotel is very convenient, right next to the train station, about 2 minutes' walk on a small road. There are co-op, McDonald's, etc. nearby, so you don't need to worry about eating. It is also very close to Station Street, where there are various clothing and accessories stores, which is also a good place for shopping. As for getting to various attractions, it is also very convenient. Next to the hotel's alley exit is the station to Gornergrat and the bus stop to Matterhorn Glacier Paradise. There is a small road behind the hotel, and you can reach the cable car station for Five Lakes Hiking in a few minutes after leaving. Breakfast has many choices and tastes good. This hotel has free SPA and Yoga courses, but I was in a hurry on this trip and didn’t try them. It was a very good stay experience!
Hotel Firefly
4.8/568 Reviews
We absolutely loved our stay at Hotel Firefly. The staff was wonderful and extremely helpful, the rooms were spacious and very well kept and we appreciated the attention to detail in every aspect of our stay. The location was perfect spot for proximity to the ski lifts as well as a short walk to many restaurants and shops. We couldn't be more pleased with the location. Ski lockers were great and the staff recommend a great rental shop that delivered and picked up our gear which was extremely convenient. Breakfast delivered to the room every morning was such a delicious treat and nice touch. We also loved the spa area - Outdoor jacuzzi and sauna were really great. We also loved grabbing a drink at the hotel bar every evening - such a great atmosphere and again, wonderful friendly staff. We will absolutely be back!!
Hotel Plateau Rosa
4.6/525 Reviews
I stayed here 2 nights in early June 2023. The hotel room was large and comfortable and modern enough. Would have been nice to have a hot pot/coffee available in the room. There is a good breakfast, and a nice view of the Matterhorn outside the back by the breakfast room. Things to be aware of: There is major construction for a cable car station right across from the hotel, and the street/walkway was also right in front of my room - so no opportunity to really open any window. There is no reception staff after 9, so I could hear several people putting in the code to get in, or calling to get the code to get in the door. The construction started anytime between 6:30 a.m. and 7:30 a.m. Sleeping time was quiet though. I wanted to love it - and the town of Zermatt is great, but just couldn’t get past my room location and noise, and was told there was no option to change rooms.
Grand Hotel Zermatterhof
4.7/566 Reviews
I was charged for an additional 288 Swiss FR for “additional guest”. when I checked out. only because I did not put My Son’s name when I did the booking, but I booked a twin room and my son naturally stay with me. not to mention he’s my 13 year old son. they can charge me for additional breakfast. That’s totally OK. but additional person for twin room?really? And Main thing I was not told I will be charged when I checked in. That is not fair I will reflect this to Swiss tourism office. Btw. The staff are 100% good. Very friendly but I am sickened by the strange policy.

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Property Information for Tourists

Total Properties159
Number of Reviews5,088
Highest PriceRs 808,853
Lowest PriceRs 24,450
Average Price (Weekdays)Rs 155,195
Average Price (Weekends)Rs 178,545