Hotel Scarlette
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum
Hotel Scarlette
Avenida Coba Carretera Cancún - Tulum Km 7, Tulum, Quintana Roo 77780, Mexico
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When you stay at Hotel Scarlette in Tulum, you'll be on the boardwalk/promenade, within a 15-minute drive of Tulum Mayan Ruins and Gran Cenote. This hotel is 7.8 mi (12.6 km) from Tulum Beach and 8 mi (12.8 km) from Playa Paraiso.Show More
We Price Match
3.8/5Good·Cleanliness: 3.8
All 10 Reviews
Amenities
Outdoor swimming poolPrivate ParkingFreePriority airport pick-upLuggage storageRestaurantPriority airport drop-offCar rentalsWi-Fi in public areasFree
All Amenities
Surroundings
Airport: Tulum International Airport
(21.5 km)
Landmarks: Cenote Vaca Ha
(450m)
Landmarks: Cenote Santa Cruz Tulum
(640m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Presidential Room
2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
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5
Deluxe Quadruple Room, Poolside
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Junior Quadruple Room, 1 Bedroom
2 King bed and 2 Double bed
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Standard Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Electric fan
Towels
Check Availability
Guest Reviews
3.8/5
Good
10 review
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. DKK 8.49). Trip Coins can be used to save instantly on room rates.
Olivier
May 21, 2022
Après quelques difficultés pour trouver l'hôtel. Nous nous retrouvons dans un endroit charmant. L'accueil est parfait. Nous arrivons dans une chambre très grandes avec une literie de qualité. Un pur bonheur.
Nous avons pubprofiter de la piscine le lendemain matin avant de repartir un bon moment de détente.
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Soraya
March 14, 2022
Très belle endroit reposant chambre propre mais pas grand chose au petit déjeuner.
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Erica
May 30, 2022
There were 2 beds with room for 3 or 4 guests. Only 1 towel was supplied? Toilet seat was not clean, shower drain was backed up, insect infestation on bathroom ceiling, cockroaches on the wall, kitchenette with no dishes or cutlery, air conditioning not working, and breakfast reduced to coffee and toast, need I say more?
We left after 1 night and paid out of pocket for another hotel. ********** has been not help, wouldn't call the hotel, and has not even contacted me after I requested an escalation to management.
Those reviews stating a 10 are fake. This blame must be put on **********, it's their service. Yet, don't care to respond and address. The reviews with 2 are sincere. My review is 0. Worst hotel I've had.
Salvador
March 12, 2022
Excelente lugar, muy bien atendidos, cómodas instalaciones
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Efrain Feliciano
September 5, 2022
El hotel se encuentra en re construcción. No tenía servicio de restaurante (desayuno, comida).
La habitación estaba muy limpia
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Jacob
March 7, 2022
The hotel is very colorful and has a lot of space. However, the road to get to the hotel is pretty rough and it feels kinda dangerous at night. It is right in the middle of the jungle, which makes mornings filled with bird sounds, super nice! Food was ok, good prices. Staff was very attentive and polite. Rooms are very spacious and clean but the shower could have been cleaner. Pretty good overall.
YANNICK
October 29, 2022
L’hôtel était en travaux et avait soit disant jamais eu la confirmation de ma réservation (que j’avais pourtant de mon côté). Il m’a fallu retrouver un autre hôtel en pleine nuit, au Mexique, avec les enfants qui dormaient….
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Hector
February 2, 2022
La comida muy buena. Y la atencion del personal excelente
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Guest User
March 24, 2022
I had my laptop bag with laptop, numerous accessories, cash and passport stolen from this hotel immediately after I checked in last week. After getting my bag into the room, and closing the door, I went to the bathroom for a few minutes and by the time I came out of the bathroom, my bag was gone. I went to the hotel manager immediately asking her to call the cops which she refused and insisted that the bag can’t get stolen from her hotel. She said i should go to the police station if I wanted to report the loss, which I did. After I checked out 2 days later, I sent her a WhatsApp message asking her to check with her staff and try and return my stuff for a “reward”. She got all defensive and attacked me instead of doing the right thing and also blocked me on WhatsApp. If you’re a foreigner and don’t speak Spanish, you’re very vulnerable here. There’s hardly any CCTV cameras installed on the premises. The ones that are there barely cover a few areas. It’s a horrible experience.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 09:00–12:00
Front desk hours: [Mon-Sun]09:00–24:00
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeContinental, Kosher, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2019
- Number of Rooms: 15
When you stay at Hotel Scarlette in Tulum, you'll be on the boardwalk/promenade, within a 15-minute drive of Tulum Mayan Ruins and Gran Cenote. This hotel is 7.8 mi (12.6 km) from Tulum Beach and 8 mi (12.8 km) from Playa Paraiso.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a communal living room. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include luggage storage and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 11 individually decorated guestrooms, featuring refrigerators and Smart televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Rooms have private patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a communal living room. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include luggage storage and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 11 individually decorated guestrooms, featuring refrigerators and Smart televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Rooms have private patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Private ParkingFree
Priority airport pick-upAdditional charge
Luggage storage
Restaurant
Priority airport drop-offAdditional charge
Car rentals
Wi-Fi in public areasFree
Outdoor swimming pool
Restaurant
Restaurant
No additional info available
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