Hotel Muare is one of the more popular hotels in the Tulum area. It is a perfect getaway if you want to have a quiet time from the hustle-and-bustle of the city to recharge. The rooms are designed to look like houses in the remote places but with all the modern amenities. It also is a great option for someone who cares about staying at an Instagrammable hotel/resort. There is one restaurant which provides good food.
Negatives:
-Getting to the hotel will require you to drive through really broken dirt road with several pits.
-While the food options are good, if you’re someone with a dietary restrictions - e.g., vegetarian, vegan, pescatarian, don’t eat red meat or raw fish, etc. you may run out of options quickly. The staff is flexible though, so they may customize few dishes for your suiting.
-In general Tulum is expensive. However, Muare is up a notch. While it was a great place to stay, the price didn’t seem justifiable to me. Specially, since I don’t care as much about capturing Instagrammable photos.
-While the staffs are helpful and friendly, their extreme focus on getting money out of you is just off putting. Examples: we planned to have food by the pool and it took them forever to get us the food. They missed certain items in the order. We also had issues with our food (fly in maple syrup) which was still fine (since bugs/insects can fall in your food when you live in the nature). However, when we reported and asked for a replacement, they never returned with the fresh maple syrup. Finally, I had to go to the restaurant and pick it up myself. However, when it came to asking you to pay, they would run behind you to get your sign. On top of that, there is a default tip amount included in the bill which some of them may not even care to mention to you. While checking out as well, they added a hefty service charge to the bill - this on top of the already expensive booking fee.
Overall, my review is that it is a good place to stay. However, too expensive and the cost is not really justifiable. Plus for the good service they provide, it is really off putting when you see how focused they’re on getting more money out of you in any way possible.
Nestled amidst lush greenery, Orchid Hotel in Tulum strikes a lovely balance between natural charm and modern comfort. From the moment we arrived and were greeted with a delightful welcome drink, the tone for a relaxing retreat was set. The hotel's unique architecture is a visual treat, harmonizing beautifully with its peaceful surroundings, yet it's conveniently walkable to the city's vibrant heart. The staff at Orchid Hotel deserves a special mention for their friendly and attentive service, always on hand to help and enhance our stay. Our room was a sanctuary of space and comfort, featuring a large, cozy bed that was perfect for restful nights. The spacious shower and the private outdoor bathtub added a touch of luxury, though the need for staff intervention to empty the tub did slightly limit our spontaneity. A standout feature was the complimentary access to the hotel’s exclusive beach club, enhancing our experience with lovely seaside relaxation options. On the downside, we faced a couple of hitches. There was an unpleasant odor from the toilet that was hard to ignore, and the breakfast—despite its hefty price tag—was underwhelming in both variety and flavor. Despite these issues, the positives of Orchid Hotel overshadow the negatives. Its tranquil location, combined with the generous room amenities, friendly service, and added beach club access, makes it a place I would happily recommend for a serene getaway in Tulum.
Located in Tulum (Zama), Naala Tulum is steps from Tulum National Park and a 5-minute drive from Gran Cenote. This hotel is 2.5 mi (4 km) from Tulum Mayan Ruins and 2.5 mi (4.1 km) from Tulum Beach.
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Naala Tulum, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 95 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Very Good
100 reviews
4.1/5
Price from
Rs 25,079
per night
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Located in Tulum, Hotel Scarlette is on the boardwalk/promenade, a 4-minute drive from Gran Cenote and 11 minutes from Tulum National Park. This hotel is 6.3 mi (10.1 km) from Playa Ruinas and 6.3 mi (10.2 km) from Tulum Mayan Ruins.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a communal living room. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include luggage storage and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 11 individually decorated guestrooms, featuring microwaves and Smart televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Rooms have private patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Hotel near Zona Hotelera,Tulum66.7% of visitors choose this area
Located in Tulum (Zona Hotelera), Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only is steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 4.4 mi (7.1 km) from Playa Paraiso and 6.7 mi (10.8 km) from Tulum Mayan Ruins.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
Grab a bite at Caracol Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 23 individually decorated guestrooms, featuring minibars and espresso makers. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, spring water baths, and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Hotel near Zona Hotelera,Tulum66.7% of visitors choose this area
Located in Tulum (Zona Hotelera), Hotel Panamera is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 4.8 mi (7.7 km) from Playa Paraiso and 7.1 mi (11.4 km) from Tulum Mayan Ruins.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a communal living room.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 12:30 PM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned guestrooms. Your memory foam bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Hotel near Zona Hotelera,Tulum66.7% of visitors choose this area
With a stay at Papaya Playa Project in Tulum (Zona Hotelera), you'll be within a 5-minute drive of Tulum Beach and Tulum National Park. This beach hotel is 4.2 mi (6.7 km) from Tulum Mayan Ruins and 12.7 mi (20.5 km) from Xel-Há Park.
Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the beach bar. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 87 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Hotel near Zona Hotelera,Tulum66.7% of visitors choose this area
With a stay at Nest Tulum in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and 14 minutes by foot from Sian Ka'an Biosphere Reserve. This beach hotel is 3.7 mi (5.9 km) from Tulum National Park and 7.4 mi (11.8 km) from Playa Ruinas.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and bike parking.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 13 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include safes, and housekeeping is provided daily.
The price is a bit expensive. Good location. It's convenient for eating and shopping around. The room is big. Night life is abundant. It's also very convenient to get to the station. I will choose to stay here again when I go to Cancun in the future.
Stayed here 6 nights for our honeymoon in Oct of 2024 in a king suite with a private pool. The hotel accommodations were very comfortable and the staff was all friendly and attentive. The hotel restaurants were also delicious and we ate room service from them quite a bit as my husband ended up sick for the first half of our visit. Only minor complaint is for more towels to be stocked in the room, felt as though I was constantly having to ask for more between swimming and showering daily. We did a couples ritual massage and hot tub at the healing spot which was nice and relaxing. Only note here is that the spot is not very private as it is open air in the courtyard so if you prefer more privacy and quiet it would not be ideal but we enjoyed it nonetheless. We have already discussed making a return trip with our friends for a group visit in the future and agree it would be hard to beat the value and amenities provided at Copal Tulum.
Very Good
103 reviews
4.2/5
Price from
Rs 25,541
per night
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Top 15 Premium Hotels in Tulum
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No.
1
4.7/5
55 review
Jashita Hotel
Hotel near Soliman Bay, Tulum
"Good Location"
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No.
2
4.8/5
63 review
The Beach Tulum
Hotel near Zona Hotelera, Tulum
"Good Location"
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No.
3
4.4/5
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Unico Hotel Riviera Maya Adults Only - All Inclusive
Hotel near Akumal
"Good Location"
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No.
4
4.9/5
52 review
Xela Tulum - Member of Design Hotels
Hotel near Zona Hotelera, Tulum
"Good Location"
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No.
5
4.6/5
102 review
Secrets Akumal Riviera Maya
Hotel near Akumal
"Good Location"
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No.
6
4.3/5
91 review
Conrad Tulum Riviera Maya
Hotel near Tulum
"Good Location"
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No.
7
4.0/5
101 review
Occidental at Xcaret Destination - All Inclusive
Hotel near Akumal
"Good Location"
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No.
8
4.1/5
100 review
Secrets Tulum Resort and Beach Club
Hotel near Tulum
"Good Location"
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No.
9
4.0/5
101 review
Bahia Principe Grand Tulum - All Inclusive
Hotel near Tulum
"Good Location"
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No.
10
4.4/5
65 review
Be Tulum
Hotel near Zona Hotelera, Tulum
"Good Location"
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No.
11
4.2/5
101 review
El Dorado Seaside Suites Catamarán, Cenote & More Inclusive
Hotel near Akumal
"Good Location"
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No.
12
4.1/5
104 review
Hilton Tulum Riviera Maya All-Inclusive Resort
Hotel near Tulum
"Good Location"
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No.
13
4.4/5
86 review
Hotel Shibari - Restaurant & Cenote Club
Hotel near Zona Hotelera, Tulum
"Good Location"
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No.
14
4.1/5
103 review
Hotelito Azul
Hotel near Zona Hotelera, Tulum
"Good Location"
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No.
15
4.5/5
84 review
Tago Tulum by G Hotels
Hotel near Zona Hotelera, Tulum
"Good Location"
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Latest Reviews for Tulum hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.5/5
Excellent
We had an amazing time at Tago for our honeymoon. We stayed for 9 days. The rooms were beautifully situated right on the beach with private pools. They were also very big, comfortable and had air conditioning. It was not too busy being low season, which was perfect as it felt like everything was just for us. The food was amazing and the staff really went out of their way to make sure the trip was perfect. Betty helped book trips, activities and anything else with needed, she was amazing! Also supported by Luis and the great bartender Aimee who made some unique tasty drinks. We received desserts to the room each night and welcome messages in the sand every morning. The location was perfect and allowed for a 15 minute walk down the beach to other restaurants and cafes. Could not have asked for a better experience.
Hotel near Zona Hotelera, Tulum 66.7% of visitors choose this area
Price per night from:Rs 138,917
4.5/5
Excellent
Beautiful boutique hotel with a kind team of workers! It feels like a little hidden gem tucked away off the beaten path. This hotel was my favorite part of my trip! Nicole at the front desk was very welcoming! The size of their suites is very generous and it's nice to have the space to spread out and relax. I loved having a full-sized kitchen area and they provide you with utensils, cookware, dishes, and everything you need to feel at home. The bed was on the firm side but very comfortable and it was nice to have separate air conditioning units in the bedroom and living room. I was pleasantly surprised to learn that my breakfast was included each morning because I booked directly on their website. At the time I'm writing this taxis into centro town were around $200 - $300 pesos from this area and a taxi into the hotel zone ran around $40 - $50 US. I would absolutely come back!
I’m so glad we stayed here. The hotel was great and the staff was so kind throughout our trip. We loved the social hour, the snacks and cocktails were terrific. We stayed for four nights and were able to borrow bikes to ride to the beach, to cenotes, or into town. Huge thank you to everyone there, especially Daniela, Edwars, Luis, and Pedro, for making the trip so special and helping me celebrate my birthday. We already can’t wait to come back.
VVugarWhen i made reservations trip.com charged while reservation.
When i checked in they asked for credit card deposit and they blocked approximately 600 usd .After hours again they charged full payment which i was paid to Trip.com already .when i called them they told me they did the recieved payment from trip.com.
So after some hour they called said sorry we did wrong while you check out we will return money.
It is about 1 week i am still waiting money to be returned to my credit card which was charged without my permission.By the way they wasn’t blocked anount they just charged 3700$ .About the rooms i never suggested bungoliw tents.insects everywhere ….
Hotel near Zona Hotelera, Tulum 66.7% of visitors choose this area
Price per night from:Rs 140,458
4.3/5
Excellent
There is a reason Condé Nast travel ranked this beautiful resort in the top 3 of Eastern Mexico! It’s amazing, the property is kept immaculate, the service is unmatched. We had the ceiba club experience tbh I can see why families might find that aspect appealing but in the future we will skip this upgrade
Overall had a great stay here with friends. The hotel advertises itself as sustainable, which I thought it was for the most part, however in terms of materials with all the wood cladding and decorative elements surrounding the rooms / pods in Tulum's monsoon-like rain during low season, it was clear this had needed to be replaced multiple times in the short time the hotel has been open, so it's debatable whether the design is sustainable. The food and cocktails were fantastic, not cheap but fairly priced for Tulum (which is pricey for anyone who hasn't been!). Great restaurant and cute speak-easy bar below. The staff were fantastic, shout out to Gus at the restaurant, who not only was one of the best waiters I've ever met (I work in hospitality myself) but also a super nice guy all around and he shared so many tips and recommendations with us. Every dish we had, breakfast and dinner, was fantastic. Only let down was the coffee, really not great. The hotel is located in no-mans land between the beach area and downtown which are separated, so be prepared you'll need taxis to get everywhere and the taxi drivers rip off tourists. We tried walking one evening but the roads are horrendous (potholes likes craters), no street lights (even the long drive way to the hotel - get some street lights for your guests guys!) and in many areas there are no sidewalks - so I wouldn't recommend walking in the dark. We were not impressed by the beach club recommendations (their partner beach clubs - they were dead / no vibe). Had a massage which was ok, nothing special. We went mid-October and experienced two full days of torrential non-stop rain, so choose your dates wisely. The hotel advertises it offers bikes, what it doesn't mention is that they charge and it's through a third-party, the cost was outrageous and the bikes were in ill repair - as a sustainable hotel I really think they should offer bikes to their guests and charge a deposit. We were looking forward to getting around by bike in Tulum but the prices really were crazy so we took taxis. We didn't swim in the cenote at the hotel as was a bit mucky. The artificial waterfall was noisy, our room was next to it. The rooms were nice (no TVs, I get the concept of switching off but as we had so many rainy days on occasion would have been nice to have one to chrome cast from your phone). The bathrooms are a case of style over functionality. Not much privacy with a free standing bath/shower but that's fine, however the water from showering went absolutely everywhere. Also the hotel is not smoker friendly, which is listed on their website but I didn't spot it beforehand. Not a massive issue but worth noting for smokers. Overall beautifully designed, very green, very peaceful, great service and above all else great food and drinks.
GGuest UserWe had an overall wonderful experience for our 7 days spent at Hotelito Azul! We went with another couple and each stayed in the Oceanfront Suites (we were above them, they were ground level). The rooms were clean and spacious. Somewhat limited storage for clothes but we made the best of the shelving/hanging unit provided. The shower is a dream. The maid service cleaned our room daily and did a wonderful job! We loved the treats left on our pillows each day. AC was yours to control. One challenge we faced that would have a simple fix was the lack of rugs in the room. You’re walking through sand to get to your room and yes, there’s a bucket of water to rinse before entering however we were desperate for a small outdoor rug or just something at either the sides or foot of the bed to brush off sand before getting in bed. Interestingly, our friends downstairs had an awesome runner at the foot of their bed so maybe just consistency with that would make a huge difference! You wake to a cute basket with coffee each morning and they will refill your drinking water as much as you need it in the room. We can’t say enough good things about the staff. You communicate to them through What’sApp which offered quick responses to any questions or concerns or when ordering food/drink. Larissa, the concierge was WONDERFUL. She welcomed us every day and made us feel right at home and taken care of during our stay. She helped fill out trip with wonderful experiences whether it be tours, great local spots for food/drink or logistics. We rented scooters from the hotel the majority of our vacation days and it was well worth it. We did find the prices just across the street were cheaper however we liked the convenience of renting through the hotel. The food and drink at the hotel is all delicious, although we quickly learned that eating and drinking on the beach does get expensive, so we chose wisely when/how much we ate at the hotel. This just comes with the location. The physical location of the hotel is ideal because it isn’t too far down into the beach strip, which traffic became pretty bad the further you drove in. The aesthetic and details of the hotel are perfect for making you feel like you’re living in a whimsical jungle. FYI to all looking to stay on the beach in Tulum, during April-November or so, Tulum gets a massive amount of seaweed that makes it nearly impossible to swim in the ocean. The hotels, including Hotelito Azul, do their best to remove as much seaweed from the beach as possible, but man, is it an uphill battle. This limited our ability to sit out on the beach unfortunately, because the only relief from the heat was the outdoor shower. Which, again, is lovely, but not the ocean. Luckily, Tulum has so many other wonderful things to do that we did not feel this impacted our trip in any significant way. Those that travel during the better months have a lovely beachfront area to look forward to at Hotelito Azul. All in all, we loved our stay at this hotel and look forward to returning in the future! Thank you all!
Hotel near Zona Hotelera, Tulum 66.7% of visitors choose this area
Price per night from:Rs 99,430
3.8/5
LLuis Fernando QuirozThe hotel is located around 1,5 km from a bus station. It was quite easy to find. In front of it there is a huge supermarket, many bars and restaurants around. The room was clean, it has all the amenities in it including beach towels. I didn’t like the service of the restaurant on the first floor. The food they served was cold, lettuce seemed to be unwashed. Tips were included automatically to the bill which I refused to give taking into consideration the level of their service.
SSongxiangruiruiMy favorite hotel!
I also held my wedding here
The hotel is beautiful, and there are two museums that are also beautiful in the same style.
If you also like the original ecology, don’t hesitate to order directly
The scenery is incomparably beautiful, be sure to choose a sea view room
This is a hotel you must visit in your life!
Hotel near Zona Hotelera, Tulum 66.7% of visitors choose this area
Price per night from:Rs 86,910
3.6/5
GGuest UserMy wife and I enjoyed a wonderful 2 weeks here for our honeymoon. We stayed in villa 2 , room was big , great super king-size bed. The pool and views of the sea are amazing. Food wasn't great which is why I rated 4 stars. Everything else was amazing, the staff couldn't do enough for you, big mention to Francisco, Noemi, Jorge , and Freddy who catered to our every need, we can't thank them enough for their speedy service and attentiveness. Also a shout out to the entertainment staff Gio and Tati. To all the staff thank you so much for making our honeymoon so special. Love from Ireland to you all.
Hotel near Playa Paraiso, Tulum 33.3% of visitors choose this area
Price per night from:Rs 35,981
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