Guest User
September 12, 2023
I didn't like almost anything. The breakfasts, which were so praised in the reviews, turned out to be simply nothing. Every day the same thing: eggs, a sandwich with a slice of doctor’s sausage and a slice of cheese, a small “Tender” yogurt, muesli, butter, tea/coffee, a glass of something incomprehensible, it seemed like apple juice, sometimes there were chopped tomatoes/cucumbers. Only the method of preparing eggs (boiled, fried, omelette) and serving time changed. The shower head in our room was not working properly, the water flowed in one stream like a waterfall, we asked to change the shower head, but there was no response. (We went ourselves and bought a new watering can for 200 rubles for the period of our stay, so the price of a good impression of the service is 200 rubles). We had a two-story room; on the second floor, as it turned out, the ceiling height was approximately 160 cm; there was no refrigerator or safe. On the third day of such a vacation, we asked to change the room to a vacant superior one with an additional charge. To which we were told that they themselves could not do anything, we must cancel the reservation and book a new room. We had a non-refundable reservation, so the advice was mediocre. As a result, after walking around the bed with our heads tucked in, sitting on one single chair, we gave up and left for another hotel. When checking out early, we were asked about the reason, we replied that we were not satisfied with the hotel, to which they asked whether it was their fault or whether our plans had changed, in my opinion there is nothing to comment on. I would also like to note that two small bottles of water are provided only upon check-in; tea bags, if they are provided, are very rare. Therefore, the name of the hotel does not correspond to reality)) Among the good things about the hotel, I would like to note the silence, good ventilation in the bathroom, and normal wifi operation.
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