Top rated hotels in Shanghai

Renaissance Shanghai Zhongshan Park Hotel
4.5/53460 Reviews
Zhongshan Park Commercial Area
It was in a great location for what I needed. The room was clean and orderly. But I got in late, around 10, went to my room then the bar for a drink. They told me they were closed but to call the front desk for room service and they can help me. I tried to reach the front desk for room service at about 10:30-11:00pm and received no answer. I gave up on that. The breakfast was good. Both western and Chinese style. The view is great! They have a sauna and a steam room in the ladies room on the way to the pool. The pool is nice and was not overcrowded even though I visited during a holiday. Since I came late, they gave me late check out which was nice. I gave it a 4 out of 5 only because I could not reach the front desk for room service. Other than that it was a wonderful stay.
Renaissance Shanghai Yu Garden Hotel on the Bund
4.7/53838 Reviews
Yu Garden Area
This hotel location is very strategic and staff very friendly, special thanks to frontdesk staff Yvonne to assist us to find 2 rooms in same floor as we come with friends and due to we booked 2 nights separately, she also helped us to combined it so that we do not need to change room again. She also teach us the direction how to walk to Yuyuan, thanks for the great service. There is another staff at level 1 who assisted us to order didi to go to 南京路步行街 but we forgot to ask for his name, thanks alot for your help too. You guys are awesome, keep it up!!!
Renaissance Shanghai Caohejing Hotel
4.7/5678 Reviews
Everbright Convention and Exhibition Center
The stay was unexpectedly good, I will choose this hotel next time. The front desk is professional, the room is clean, and I feel that every employee is a top salesperson.
Renaissance Shanghai Pudong Hotel
4.7/51773 Reviews
Pudong New International Expo Center/World Expo Area
Wonderful Stay with Excellent Service and Great Facilities! I recently had the pleasure of staying at Renaissance Shanghai Pudong Hotel, and it was a fantastic experience from start to finish! The service was outstanding — every staff member was attentive, friendly, and went out of their way to ensure we had everything we needed. Whether it was at check-in, during meals, or just passing through the lobby, we always felt warmly welcomed. The facilities were top-notch! The rooms were spacious, clean, and beautifully decorated, making it easy to relax after a long day. I especially appreciated the comfortable bed and the attention to detail in the room's design. The pool area was also a highlight — clean, well-maintained, and perfect for both lounging and swimming. As for the food, it was delicious! Every meal was prepared with care, and the breakfast buffet offered a great variety of options. Whether we were in the mood for something light or a more hearty meal, the hotel restaurant had us covered. Overall, we had an amazing stay and would highly recommend Renaissance Shanghai Pudong Hotel to anyone looking for a great hotel with exceptional service and facilities!
Renaissance Shanghai Putuo Hotel
4.8/5757 Reviews
Changfeng Park Area
The room is spacious and clean, and the colors are basically white. The lobby is also very grand, with a big crystal lamp. The gym equipment is not too much, and the swimming locker room is large and complete. It is very convenient to travel. It is next to the subway and the service is also very good.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.