Top rated hotels in Shanghai

Regent Shanghai on the Bund
4.8/5790 Reviews
The Bund Area
The Seagull Regent Hotel is strategically located in the core area of ​​the Bund, which is convenient for traveling, especially avoiding the crowds in the morning and evening to visit the Bund. It is a great experience. First of all, I would like to praise the hotel's service. The housekeeper Royee is a beautiful and kind lady. She helped us carry the luggage from the front desk to the room, enthusiastically introduced the facilities and supplies in the room, took the initiative to help us book a view seat for dinner, and sent us to the elevator entrance in the basement on the day of check-out. He was particularly careful and attentive. Marco, a tall handsome man at the front desk, was enthusiastic, thoughtful, patient and warm, with a super good memory. He could accurately call us at once when checking out, and reminded us not to forget to bring the laundry. The hotel's minibar on the first day was free, and welcome fruits and cakes were also given. There are also free washing of three pieces of clothes every day and a night bed service. The hotel's rooms, lobby, restaurant, elevator interior, etc. are designed in a very stylish way. At night, there are musicians playing in the lobby. I like the green-toned guest room I stayed in this time. The bathroom facilities are all big brands, the hygiene work is good, the bedding and towels are very comfortable, and the hotel's air conditioning equipment is also relatively quiet. The breakfast is a combination of ordering and buffet, and the quality is quite good. This was a pleasant stay.
Regent Shanghai Pudong
4.6/52468 Reviews
Lujiazui Area
Me and my girlfriend booked a one night stay at the Regent Pudong for her birthday. I would like to start off by saying Robin was fantastic from start to finish. I emailed several hotels for more information on spa and dietary information but Regent was the only one that got back to me thanks to Robin. He was also very helpful and added some nice touches to our stay during check in. We stayed at the King Club Regent room with the Pearl view. Needless to say, the view was amazing and the decor and details were beautiful. The free minibar had decent offering. There were many amenities but no sanitary pads. Spa was amazing with a great view. We booked the Legend Reborn massage and we enjoyed it lot, the pressure was just right. They arranged an English speaking masseuse for my girlfriend which was a nice touch. The only disappointment that we had was that both the sauna and steam room was not working in the female spa section. As we stayed in the club room, we enjoyed afternoon tea in the club lounge. The view was once again, beautiful but there weren't many vegan options. However, one positive was that all the food had dietary information labeled which is hard to find in China. The breakfast was fantastic, there were many options from Asian to Western cuisines, all of which were very tasty! Again, dietary information was there for each dishes. The only feedback is that some food was mislabeled as vegan despite having egg/diary in them! Service was a highlight; from check in, afternoon tea, breakfast, the spa and check out. The staff were friendly, helpful and spoke good English and have great attention to detail. Overall, I would recommend Regent Pudong and would definitely stay again.

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