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Top rated hotels in Shanghai

Radisson Collection Hotel, Yangtze Shanghai

Radisson Collection Hotel, Yangtze Shanghai

4.6/53230 Reviews
Hongqiao District
Everyone was friendly and everything was going well until at the point of check out. There was a lady in reception by the name of Emma Li who was very unfriendly, dismissive and rude, she was on her phone when we approached her working station, and continued on it even when she was serving us, and seemed very uninterested in helping us when we asked her questions about storing our luggage at the hotel. I hope management will take this up with her, and also train her to treat her customers with respect and professionalism. We pay for good service and comfortable stay in reputable hotels like Radisson and it’s always so distasteful when you are treated poorly by the very same people that are supposed to make your stay nice and comfortable.
Radisson Collection Hotel,Xing Guo Shanghai

Radisson Collection Hotel,Xing Guo Shanghai

4.8/52179 Reviews
Hengshan Road Area
As a business traveller, when I go to a hotel, I crave familiarity, as there are often enough surprises at work. At the Radisson Xing Guo, I had high expectations, check-in process was smooth and the room was nice. However, when I came back after work, the dirty cups were still inside my room and when I called down to front desk, they sent replacement glasses from room service without any spoons after a long wait. On my second day returning from work, there was only half the normal nunber of bottles of water. The continuous little errors were unfortuante as I never knew what else would go wrong. Hotel overall was nice, and should definitely spend more time training room servicing staff.
Radisson Collection Hyland Shanghai

Radisson Collection Hyland Shanghai

4.5/53470 Reviews
People's Square Area
The hotel is in a good location, in the heart of the city center, near the subway station just walking around 2 mins, staffs are good as well as breakfast is so good and varity of choices. The housekeeper cleans the room every day.

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