Top rated hotels in Salem

The Artisan at Tuscan Village, a Tribute Portfolio Hotel
4.5/549 Reviews
Pros: Beautiful new(ish) hotel with a beautiful pool area. There was a DJ by the pool who played a decent variety of music. The bar cart is available for drinks and food orders. The attendants/bartenders were extremely pleasant and accommodating. The shops were very nice (mostly known storefronts). I found some great deals at the J. Crew outlet! Both the cafe and Italian restaurant were very good. Cons: We had to battle to get lounge chairs at the pool. There seemed to be chairs with used towels for hours, without an appearance from those who left them there. Perhaps staff should be collecting them, assuming the chairs are unattended. When we checked in, I was asked if we wanted cookies. I thought how nice! The cookies never came. Then we wanted to shower, there were only 2 towels for the 3 of us. We were told there were no more, and that they didn't know when we would be able to get them. One of us ended up running down to the pool and grabbed some there. My Elite Platinum status was not recognized, although when I told the front desk about the perks, she did hand me 2-$10 vouchers towards breakfast. I was not offered an upgrade. Being a hotel and food snob, I must say this is definitely one of the better hotels I've been to. I can forgive the mishaps. Perhaps they are still working out the kinks. If not for the blunders, I would have given them a 5 star rating.

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