Salem Hotels with Swimming Pools

My husband and I have stayed here many times and have been happy except this time. When we checked in the front desk was very friendly (Bailey check us in) we went to our room to get settled in, the next day is when everything was not ok. The problems we noticed was the lock on our door didn't work when you closed the door you could open the door by just pushing on it we went to the front desk and they said someone would come down and look at it. I was concerned because when housekeeping came in the the door would be left open, when I explained that to the person who came to check it out she told us that housekeeping doesn't come in everyday only when you check out if they are not going to come clean you room everyday then I think they should lower the price on the rooms, because breakfast is not like it was everything is pre package (I know because of COVID but I think some place are just using this as an excuse to not have things like they were). There was no one in the breakfast area making sure things were stocked there were no cups for juice when I asked the front desk she could find any and we had to use coffee cups. The clock in our room didn't work (the cord was broken in the back), no extra toilet paper was left, the was nothing in our rooms to tell us information about the hotel; pool hours, gym hours, breakfast hours, restaurants in the area. I said it before that we have stayed here before as my husband Dad lives in the area but I would rethink about staying her again. I also had trouble with my bill I called the hotel several times and left messages for Kim O'Connor and Alicia Austine nether one got back to me it was on my third call that Bailey at the front desk was the only one who helped me resolve the problem with my bill (they charge my credit card twice).

After booking online, I drove with my 2 children under the age of 2 hoping to get them out of the car finally to a room and the manager told me they do not give rooms to locals within 60 miles. I told her we was there because my mom, who is a Marine veteran, was going to the Salem VA for cancer treatments but she didn’t care. I’m not sure why they couldn’t call me before then since I booked the room weeks ahead of time. I brought my babies in so they could get out of the car since they had been sitting in it for over 2 hours, to call my mom to relocate and she proceeded to tell us she was calling the law. They have rented to me several times before when I would pay for my mom to stay there or even when I came with her. When I asked about a refund, she said I would have to contact the third party administrator. We are a family of 4 and both my husband and I work hard so we depend on that $560 and can’t wait for whatever process that is! Especially since I have to spend more to go somewhere else. So after going 5 miles down the road and getting a room with no problem, I googled the distance and I live 82 miles from there. So not only did she lie, but I still don’t know when or if I will get my money back.

We were in town for the memorial service of a close friend. So we just needed a place to lay our heads for 1 night. The updates that were done to hotel make it more modern with a traditional feel. We enjoyed the outdoor patio. Breakfast was yummy and the coffee was good too (I am kind of a coffee snob). Our room was updated in decor. It could use some updates to the doors and popcorn paint (which I know is common in this area of VA). Pillows were ample, not as comfortable as I would prefer. We were able to secure rooms next door to our friends. We did make that request at the time of reservation. Staff was kind and accommodating. I would definitely recommend!

Friendly staff. Convenient parking. Clean room. Great location. Not far from restaurants. Would stay again!

A stay at Quality Inn Salem - I-81 places you in the heart of Salem, a 3-minute drive from Green Hill Park Trailhead and 5 minutes from Roanoke College. This hotel is 2.7 mi (4.4 km) from Moyers Sports Complex and 3.5 mi (5.7 km) from Salem Civic Center.Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

After a busy day, retire to a spacious and modern guest room at this Salem hotel near Roanoke. Browse channels on the HDTV, and stay connected with free WiFi at the spacious desk. Start each day right with Hampton's free hot breakfast buffet, featuring fresh waffles and hearty oatmeal with toppings. If you're heading out early, grab a free Hampton's On the Run™ Breakfast Bag (Monday – Friday) for a quick, healthy meal to go.Stock up on snacks, drinks and sundries in the 24-hour Suite Shop, and take advantage of free tea and coffee in the welcoming lobby 24-hours a day.Meet friends and colleagues to relax on the sunny outdoor patio complete with gas grills, fire pit and HDTV for your enjoyment. Exercise using state-of-the-art equipment in the free fitness center, or plunge into the heated indoor swimming pool. Our friendly staff will be more than happy to offer suggestions for things to do in Salem, VA.Discover lots of hiking trails, jogging tracks and golf facilities near our modern Salem, VA hotel. Print documents remotely from your guest room to the free 24-hour business center, and hold a business or corporate event for up to 60 people at our 1500 sq. ft. meeting room with contemporary A/V technology.Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton®.

I love your excellent service and environment 💕