Charmillion Club Aquapark

Very big hotel friendly staff very helpful . Fun at aqua park. Had a lovely standard room very big ..Christmas lights were beautiful..food was good lots of choice. Shuttle bus to beach remember to bring sea shoes as very rocky..beautiful views

The holiday was a bit of a bargin so I wasn’t expecting lavish & the reviews were a mixed bag, therefore I wasn’t preparing for excellence & was going with an open mind & more to enjoy some winter sun & some half term family time. We booked a family suite, the rooms require updating, lots of mouldy grouting in the shower & a feel of had its time & worn out. The housekeeper came daily & we enjoyed guessing the towel art that would be left on the bed for us. The restaurant was very busy at peak times (it was half term week) , que for chips & pizza. Being a veggie I did struggle, however I am used to it & am happy to settle for a week of rice & salads & the pasta section was lovely, the chef made me up fresh sauce & I enjoyed it. The grounds are immaculate & kept spotless. There are some building works going on at the back, our apartment block backed onto it and at 7am the machinery started. We are a family and early starts are no problem, however on breezy days the dust blows across as we sat by the pool and covers everything, we had it all in our hair and it’s not ideal for anyone to breathe in, we could see people were moving down to avoid the dust & this was not mentioned during our booking process. The entertainment is the usual activities during the day, darts, Zumba & on our last day we had a super foam party, great fun. My daughter and husband went on the water slides & enjoyed the thrills. We took the free shuttle bus to the other charmillion hotel that’s on the beach, a tip is to not get the return bus to arrive back for lunch, the bus was very busy and although we were first there, everyone just hustled & bustled to get on, not fair! I had an open mind before i went & I was met with what I expected. Positives are, the service is impeccable, all staff go above and beyond to please guests, from the restaurant, bars, entertainment & reception. Negatives are, bedrooms require updating, they look miserable but the beds were very comfy. The food is repetitive (but isn’t it always in all Inc ‘s). The question for chips etc is quite a pain as by the time you get them you’re other food is cooling off, it was carnage at peak time, the staff did a great job of clearing tables quickly & getting drinks. It’s very noisy! We enjoyed the winter sun & the foam party was our highlight, the service from staff is super. The holiday was a bargain, good sunshine & I can’t complain about value for the money I paid. Just one point to mention, I took my daughter to one of the shops by the enterance, one of the men in there stood by me & my daughter, just looking at us, finally he asked if we could get married as he wanted an English visa. I didn’t feel uncomfortable or on edge as he didn’t appear nasty, however my daughter didn’t like him standing there, I assume he was waiting to see if we were English & just standing there looking at us.was very odd , Sadly, it was the only time things were spoilt however, everything else was enjoyab

We enjoyed the Winter sunshine and had a relaxing time. The staff are lovely. Mahmoud cleaned the room 5219 and 5223 and was helpful and kind when my boy was sick. Hossum from the restaurant was excellent and ensured we had drinks and a friendly smile. Italian restaurant was a treat. Ham from the spa was an excellent therapist and I enjoyed by VIP scrub and massages.

Lovely pools, most of which are heated which is definitely a bonus in February !! Lifeguards and cleaners did an amazing job cleaning and taking care of the pool areas ! Big thanks to Mahmoud the lifeguard who did an amazing job of entertaining my 4 year old! Food was pretty good, with plenty of variety ! Always pasta for kids !! My only complaint is that there was building work going on next to hotel (that our room looked onto) and this woked us up at 7.30am. This is the second time returning and we would come back!

We have just stayed at Charmillion Aqua Park for a week and had a brilliant time. Mostafa at the aqua park bar has been absolutely amazing and provided excellent service, nothing has been too much trouble and he has gone over and above to make our stay thoroughly enjoyable 🌟🌟🌟 thank you Mostafa (aqua club bar) for giving us a great experience

Amazing hotel, stayed with my 10year old and my partner. Facilities are kept to an amazing standard and the staff are friendly and accommodating especially Mustafa at reception and all the staff in the main palma restaurant. The kids pool and main waterslides are heated which is a huge plus especially as we visited in February. Overall very happy and would definitely visit again