Datong Hotels with Parking

"A rather mediocre experience. I've been a Ctrip member for 15 years and rarely leave bad reviews, so I'll give this a passing grade of 3.0. The main reasons for the average experience were: 1. My baby had a fever in the middle of the night and couldn't get up the next day. I wanted to take some breakfast back to the room, but they wouldn't allow it, and the staff's attitude was quite stiff. At over 1700 RMB for two nights for three adults and one child, the price wasn't cheap. Since the hotel couldn't be understanding towards me, I can't be understanding towards them in my rating. 2. There must be floor heating or central air conditioning, because the room was extremely dry, even drier than indoors in Beijing during the heating season."

"The environment and design of Wantoo B&B are warm and comfortable, and the coffee shop in the courtyard has a very romantic ambiance. The rooms are clean and cozy, and the breakfast is well-balanced. The owner, who prepares breakfast, mentioned that the breakfast menu changes daily, but unfortunately, we only stayed for two days, and indeed, the breakfasts were different on both days. The front desk lady had an excellent service attitude. Since there aren't many supermarkets in the old town, it's hard to find fruit, but she kindly gave us apples and pears. The B&B offers free bicycles and tricycles, and spending a day cycling freely around the old town was truly delightful. It was a genuinely great experience."

"The service attitude was exceptionally good. When a line started forming for check-in, more staff immediately came to the front desk to assist. They also offer late check-out. The room service was impeccable, and they provided a crib. There were complimentary welcome fruits. The breakfast selection was quite rich, including knife-cut noodles and freshly ground coffee at the counter. The overall environment was very good, fitting the description of an older, established five-star hotel. I requested a non-smoking room in advance, and indeed, there was no smoke smell. The bathroom drain didn't have any unpleasant odors either; generally, there were no strange smells. The window could be opened, which at least prevented stuffiness. In late May, after 8 PM, the air conditioning could be turned on for cooling. The shower water pressure was excellent, which was a big plus. The family deluxe suite had two bedrooms and two bathrooms with a connecting door, which was the main reason I chose this hotel. The room size was ample. The only downside was that the mattress was too soft. The hairdryer was a Dyson model, and the sink was large enough for three people to use simultaneously. The soundproofing was good, and overall, I was very satisfied. The cleanliness was also up to standard. I had read reviews about staff helping with luggage, and traveling by car with an infant, I was really hoping for some assistance. However, no one was at the parking lot. Perhaps this service isn't available unless there's special weather. Parking was very convenient though."

"The staff were so so friendly and super nice!!! Told them it was our honeymoon and there was a handwritten note with fruits and snacks waiting for us on the table. They didn't have to, but they did ☺️ when we left, we were rushing for the train and didn't have time to eat breakfast. The staff were so concerned we were skipping breakfast she quickly packed some food for us to go and even ran after us to pass us cutlery because she forgot to pack some. Would recommend staying here 10/10!"

"The hotel's facilities are excellent, but the service was extremely disappointing. I specifically booked a large suite for four days to relax and chat with friends and play cards. However, two unfriendly guests next door fabricated stories, claiming we knocked on the wrong door and made noise. In reality, we were always careful to keep quiet. Despite this, the hotel, without verifying the facts, sent staff to disturb us multiple times in the middle of the night—they opened our door three times and we received a phone call. To prove our innocence, we even went to the surveillance room and confirmed from the footage that we never knocked on the wrong door. Overall, the hotel's handling and resolution of disputes were quite unprofessional."

"Visited Datong with my parents during the May Day holiday. **Environment:** The hotel's location is excellent. It's just a 10-minute walk to the ancient city. Downstairs, you'll find Beiwei Jiayan and Hongya Restaurant, and Lao Chai Noodles is only five minutes away. **Facilities:** The hotel is quite new and very well-maintained. Both my parents found their stay very comfortable. The front desk staff were also very welcoming and even gave us some local Datong specialty souvenirs. The hotel's breakfast was great, with a wide variety of options, including freshly made local specialties like刀削面 (daoxiao mian, knife-cut noodles) and lamb offal soup."

"Meijing Heyang Hotel is conveniently located right next to Datong Ancient City, just a 6-7 minute walk away. The hotel's facilities are comprehensive and clean, and the rooms are quiet, exactly as described. The staff, from the front desk receptionists and restaurant servers to the housekeeping team, are all friendly and provide excellent service. The lady at the front desk even gave us a free room upgrade, and their recommendations for local food were truly outstanding. Meijing Heyang Hotel offers great value for money and is highly recommended!"

"前台服務熱情周到，辦理入住/退房速度很快，還貼心地升級了房型，太感謝啦！ 必須給五星好評，不僅幫忙提行李，還送了歡迎小吃，賓至如歸的感覺，性價比高，以後去大同一定去晉祥庭院度假酒店入住"

"This hotel has a classic, old-school charm, and it's good in the traditional sense. Our high-floor room offered excellent views (we might have gotten lucky and were assigned a room overlooking the ancient city). It was well-equipped, despite the slightly outdated design (e.g., fewer bedside outlets and a manual, classic-style toilet), spacious, and clean. The housekeeping was very thoughtful; they replenished amenities based on our usage and provided a fruit plate, pear soup, and a kind note daily. The breakfast buffet was satisfying with a wide selection and comfortable ambiance. The à la carte Chinese restaurant, in particular, left a deep impression with its unexpectedly high quality and great value for money (the dishes shown are all small portions, so please excuse my photo collection, which looks like a restaurant review, haha). All in all, a great review!"

"I will objectively describe this true stay experience, detailing the hotel's hardware advantages and terrible service, writing a scathing Ctrip review in a genuine and straightforward tone to fully express my dissatisfaction. Top-tier hardware, abysmal service, completely ruining the stay experience! Choose with caution. Objectively speaking, this Wyndham hotel's facilities are definitely among the best in Datong. The rooms and amenities are flawless. I had high expectations for the hardware experience, but the entire stay was ruined by the extremely poor service. I'm giving a bad review, no room for negotiation. I came to check in on a Monday lunchtime, not a holiday. The hotel, along with Yun'gang Hotel, was hosting a conference that day, so there was already a significant flow of guests. However, only one front desk counter was open, and there were seven or eight people in front of me. I waited a full ten minutes before it was my turn. Just when it was finally my turn, a female staff member in a black suit, who seemed to be a supervisor, suddenly came over. She didn't make eye contact with me the entire time, didn't even say a polite ”Please wait,” but instead just curtly said ”Wait a moment.” Then she proceeded to operate the front desk computer, completely ignoring me and not saying a word, leaving me standing there for a full 5 minutes, feeling awkward and speechless. After she finished and walked away, I was completely bewildered. I went up and asked why she wasn't checking me in. She actually said she was handling check-ins for the conference attendees. I immediately got angry and asked her why she didn't tell me upfront that she was only serving conference guests, making me wait for nothing. She, in turn, self-righteously replied, ”How was I supposed to know you weren't a conference attendee?” Conference attendees were clearly wearing their exclusive badges. As a lobby staff member, is she incapable of even the most basic observation and distinction? Her attitude was arrogant and contemptuous throughout, and she didn't even offer an apology. When I questioned her terrible service attitude, she completely ignored me and just walked away. Paying the same price, should regular individual guests be treated with such neglect and disregard? As a high-end hotel, are these the service standards and communication skills of the lobby staff? They completely disrespect customers and lack basic service awareness. How exactly does this hotel conduct its employee training? I stayed here for two days, and I don't want to say anything else. Just because of this terrible check-in experience, no matter how good the hardware is, I will definitely not come back. I also advise anyone looking for a comfortable stay to choose with caution! If the service doesn't keep up, even the best hardware is meaningless. Service: Too poor"