Guest User
November 4, 2024
From the moment we arrived, the staff made us feel welcome. Mr Selva not only made our check-in process smooth and prompt, but went the extra to secure reservations for us at La Casa restaurant on our first night. Mr. Pradeep and Mr. Jadgish made the la Casa experience even more special. Very tactful and available, serving us with genuine smiles, without rushing us through, despite we arrived at the restaurant at a late hour. The hotel’s spa was a real treat. A special shout out to Mrs. Madhvi who made it an exceptional experience by being attentive to my specific caring needs and preferences. Mr. Sornum whom we met on the beach side was also very helpful. Ayvind from the gym also added to this positive experience, with some fun table tennis games. The team from Boathouse particularly was great and attentive after my husband got injured after his water ski outing. Facilities-wise, the hotel room is a looking quite tired now, particularly at bathroom level. We have been reassured that renovation works are already underway. We will definitely be back to see that again. Final thanks to Mr Selva for his friendly service. He even surprised us with a thoughtful anniversary cake.