Popular Koh Chang 4-star Hotels

Very private resort, suitable for those who needed to relax and to stay in the peaceful environment. The room was clean, and it’s pretty convenience to access the pool. Clothe rack was also provided on the balcony, so there’s no need to worry about the wet clothes. Breakfast was okay but not so much variety of food to select. However, the overall was great. It was a wonderful vacation staying there.

The hotel has its own beach. Staff were very friendly and provided excellent service. There was a wide variety of food for breakfast. My room was spacious. However, so many ants were in my room. Water was not hot enough and water pressure was low in the shower. The bathroom had big glass window but the curtain could not be fully closed so that my friend could see me having a bath. TV had no signal so that I needed to ask the hotel to fix it.

Very nice hotel, unfortunately a little afforded, but still very nice. We had a bungalow right at the neighbouring river, which was beautiful from the location, but was very standardly furnished from the inside and quite afforded. It was also very easy to screw. But this is in the limits, you can see it away. There are 2 beautiful pools in the plant with sufficient lifting areas. Also a free shuttle boat service is offered to the beach and to the Fireflys. However, if you have a bad time you wait for the shuttle to take one back with or miss the return (18:00), you will have to go back about 25 minutes (navi or local knowledge needed). The breakfast buffet is unrecommended, the selection is very small and tastefully not so good, then prefer to breakfast outdoor for small money. The service itself was completely OK and clean the facility is also. From the location a roller is beneficial, but no need, in 15-20 min walking road you also reach the most important. The wire in the rooms is OK, enough for Netflix. But vllt. not so suitable for work.

We have spent 6 nights in Santhiya Tree Koh Chang, even though it's rainy season, we still LOVE it there! Design: we stay at the Pool Suite Water View, almost whole building made by carved wood, traditional Thai design and lots of character, looks very beautiful & classic. Staffs: very friendly and excellent service Pools: 60m long pool at the breakfast restaurant with some seats facing the pool & peaceful mountain view. Another pool right in front of the beach & close to the villas. Both pools clean & big. Santhiya Tree use pa kao ma thai sarong as beach towel, love it! Food: delicious buffet breakfast & lots of variety. Food & drinks at the Chantara Restaurant is high quality & very yummy. The duo who sings at the restaurant are brilliant singers, you won't get bored with their performance. Room: spacious & clean, lots of electric plugs & even beach bag for use. They burn lemongrass/ citronella oil in the bathroom to keep mozzies away & room smells good. Massage at their spa: very good & reasonable price, sound of the waves makes the massage so relaxing, must try. Shuttle bus to main street: every 2 hrs they can drop you or pick up from main street as there resort is not at the road side. Not sure if it's because of low season, hope the shuttle service can be more frequent. Thank you everybody at Santhiya Tree Koh Chang for the great service and smiles. Will definitely come back for another holiday and highly recommend if you're looking for a fantastic place to stay! This beautiful place takes your stress away :) P.S. there's a small part of the road right outside the resort leading to the entrance is unsealed with lots of potholes, pretty bumpy for cars and their shuttle bus, suggest Santhiya Tree do something with it.

OK why am I giving 3 and not a 5 star rate, for a couple of key points, but let's start with a positive points. Great location, and beautiful property, nice pool (although at the time we visited the pool was green it didn't bother us but it might bother you) and facilities. Nice breakfast, good happy hour. Nice rooms with great balconies. Now into the details that I didn't like. - The room wasn't well clean, since day 1, even when we checked in we didn't have towels and had to wait couple of hours to get towels and after requesting several times. We also noticed that all floors had different cleaning staff, maybe we weren't lucky, we were on the room 233. - Poor and old amenities in the room. We had a super old shower cap in the room with hairs, really unacceptable for a 4 star hotel, and that was it for amenities, and the tray their were supposed to be displayed was dirty with hairs and dust. - somehow the room was missing something, maybe the cleaning part, because it missed the wow factor that it could have. - the hotel promotes tours with elephant riding which in my opinion is BIG NO and unacceptable. - the egg station in the breakfast was working in a strange way, if you wanted a fired egg they had already several done and in a super odd shape, not natural. I don't understand why to have egg station if you don't preper them fresh. - the staff in the reception was not costumer service mind or service minded, maybe they need a workshop for all staff members in this hotel, maybe it's a management problem or still covid recovery problem. I don't know this hotel has such a great potential maybe it's the best hotel in the island and some details are missing. Another annoying point, but this is not the hotels fault is just a warning, so much people taking Instagram pictures everywhere, to the point that it's annoying. People are not experiencing the place instead they are taking pictures to post online, and it kills the vibe. I hope someone reads it and it creates an impact in how this hotel is managed, spec3the cleaning and attention to detail. Would I return yes, again I believe that this is one of the best hotels in the island. This is not a complain althout it might sound, it's more notes for improvement. Hope next time I can give a 5 star rating.

Location: Koh Chang Travel duration: ~45 minutes by ferry from the Koh Chang Ferry port on the coastal Trat. ~20 minutes by car to get on the other side of the island Hotel: occupies both sides of the road. Check in is available in the inner building, from where friendly and attentive staff take you with your belongings to your lodge. Hotel offers two types of stays: private cottages and apartment suites. Main attraction of hotel is private cottage with also private pool and nicest view of the sea, but it was reserved during my stay, so we will skip that. Full amenities: robes, water, mini bar, and towels are set in a way that a guest feels most welcome. On-site restaurant offers not only local, but also European kitchen and daily fire show after an amazing sunset. What to do on the island: more like what not to do, because I don’t believe one can be bored there. Starting from scooter ride across the island and finished with diving, there are activities for any kind of character. BB Divers offers amazing full day experience for professional or beginner divers (which I happen to be). In conclusion: go there. It’s not full of people like other thai islands, but it’s more than unforgettable

Traveling to Koh Chang on Songkran Day, if the Accor Group uses benefits, it must be considered. Mercure Koh Chang Hideaway booked a Standard room but was upgraded to a Deluxe Seaview room and received Platinum benefits. Quite complete. The room is okay. I like it because I have to pay only 1,402 baht per night. The room is full due to a long holiday. I'm glad I upgraded. I have reserved 3 rooms, there are welcome drinks for all 3 rooms. For dinner, most of the guests leave their stomachs at the Buffet Hotel because it is Songkran Festival. Accor Plus cannot use the discount at all. The price is not expensive, only 530 baht per person, but.. Phra Chuay Thai food is delicious. Anyone staying here recommends trying Thai food. The happy hour here is satisfyingly long from 2:00 p.m. to 7:00 p.m. Anyone who eats the buffet will receive a buy 1 free 1 promotion until 10:00 p.m., very worthwhile. The highlight of this place is a lot of photo angles, and taking beautiful photos, but the beach is not okay, which is a weak point. The sea water is hardly played because there are a lot of rocks. I mostly stay at the swimming pool 100% recommend if anyone sleeps here to relax and snorkel on the last day, come back to swim at the pool, take chic photos and eat buffet 🙂 Breakfast is quite suitable for Thai people, focusing on spicy Thai food. It also has my favorite pizza. The hotel has a Starbucks on the beach but does not participate in a star or membership program. For me, April 13-15 is a rest day. I'm pretty happy here. Let's just say for Accor members or group members. If anyone comes to Koh Chang, recommend here. You can get both nights and points. If there is any problem during your stay, I suggest you don't wait, hurry and share with him. He knows the problem and is ready to take care of it immediately. Come to Koh Chang next time, Mercure is still our choice.

Superb hotel to stay in, very family friendly, beautifully appointed rooms, great facilities, clean and well maintained. The pool and beach are superb and the staff are so friendly and helpful. The restaurant food and beach BBQ were terrific. The children loved every minute of their stay. We loved the fact it was so safe for the children...always someone there watching the water ...both beach and pool. Highly recommended and the views and scenery were gorgeous after a heavy rain tho

Nice and quiet We had been this place and we decide to come back because of it really nice hotel ,the thing we like is staff very nice and friendly, room are big and clean , quite pool area, beautiful garden. A bit far from restaurant and shop but you take motorbike to go around the island just contact at reception, also our activities like snorkeling, elephant trip .

Came here with a friend for a Christmas holiday and it was great. The guest manager was a delight and he was very personable, helping with breakfast and conversing with guests about places he loved on the island and life in general. He seems to actually love his job which is refreshing. The rooms were delightful and clean and the bath tub was so soothing as was the view. But note that the resort is at the top of the island so if you want to go to beaches like bang bao bay or lonely island you’ll have to hire a car or taxi. Luckily the resort helped us with that. A staffer named Q even helped my friend find a spot for a late night snack. Overall our stay was great. I would suggest adding a vending machine to the resort for snacks when the kitchen is closed as well as maybe having an additional shuttle available for beaches farther away to allow for guests to sign up to pay a travel fee that they could split evenly. (For example, Mondays is lonely island, Tuesdays you may go to bang bao bay etc). Other than that everything was easy and well accommodated. Would definitely stay here again.