5-Star Hotels in Macau, China

"We stayed for 5 nights at The Londoner Grand (Bond Tower) on level 16, facing a near open garden and a far land of further development; side viewing of Studio City, not really a fantastic external view but a spacious internal which is good enough for 2 pax.  We felt room was clean the very 1st night.  Subsequently nights until the night before check-out, room didn’t seem to vacuum as we still saw strands of hair left on the toilet’s flooring.  Throughout the 5 nights, we were quite perturbed about not having a Smart TV in this considered new hotel in this era.  Pillows were a little too soft for us.  But, we were delighted that the front-desk staff able to help reserved memory foam pillows on top of the soft pillows for the subsequent nights. We have no other complains except the above.  In fact, services rendered from the front-desk were superb.  We would love to commend Ms Melody for her exceptional dedication of services rendered to us upon checked-in on the very first night.  She’s very polite, friendly and helpful.  She initiated giving attractions and shows information after knowing we hadn’t been visited Macau for the last 10 years; and when we were in need to exchange smaller HKD notes, she went all the way to the back office to help us exchanged.  We were grateful to have met Melody who also helped to ensure arranging a Birthday cake to be sent to our room on a specific timing.  Apart from praising the service staffs, we love using the Smeg kettle for making our coffee and tea.  Best is, the Jo Loves Pomelo Body Lotion that The Londoner Grand provides, leave the room in really nice fragrance after applying on our bodies. This makes me go all the way to source and purchase after returning to our home country, hehe…"

"We celebrated a very special and memorable birthday at Conrad Macao this time, and the entire stay exceeded our expectations. I just have to give a huge shout-out to the hotel's exceptional service! We were traveling with a baby who started fussing and crying during check-in. The young lady at the front desk was so gentle and sweet; she proactively offered two little drawing gift sets to comfort our child, patiently guiding and soothing her. It instantly saved us from our flustered and chaotic situation, and we were truly touched. Before our arrival, I emailed the hotel to mention that this trip was for a birthday. The hotel was so thoughtful, presenting an exquisite birthday cake and a handwritten card during our stay. The room was also fully equipped with a complete set of baby amenities in advance, showing incredible attention to detail which made traveling with a baby so much hassle-free. The hotel is connected to Shoppes at Londoner, making it very convenient to go shopping anywhere. All staff members were friendly and responsive. You could feel the hotel's dedication everywhere—it's extremely family-friendly with top-notch service. It was a thoroughly heartwarming birthday trip, highly recommended, and we will definitely choose Conrad again next time we visit Macao!"

"In the Windsor Suite of The Londoner Macao, listen to a whisper of Victorian elegance spanning centuries. Stepping into The Londoner Macao, the hustle and bustle are shut out by a weighty, intricately carved door. The air is filled with the sophisticated scent of cedar and premium leather, and the passage of time seems to slow down. This isn't just a top-tier, all-suite hotel; it's a temporal art museum that blends the classical grandeur of Great Britain with modern pop art, deconstructing and reassembling them. Tonight, my 'British daily life' docks in the 113-square-meter 'Windsor Suite'. Facing the Grandeur of Classical History Before heading to the suite, it's hard not to be captivated by the Crystal Palace. Soaring glass domes filter sunlight into silken golden threads, and Baroque fountains murmur, seemingly recounting the glory of old London. In the afternoon, push open the exclusive club for hotel guests – The Residence. This is a microcosm of The Londoner's soul, with corridors adorned with contemporary pop art and antique paintings, making you feel as if you're strolling through a private London club. Here, an authentic English afternoon tea, from the fragrant Earl Grey wafting from bone china teacups to the lingering taste of English scones and clotted cream on your tongue, all accompanied by the attentive yet unobtrusive service of an English butler, perfectly embodies the refined daily life of the aristocracy. The Gentle Seclusion of a Modern British Apartment As you open the door to the Windsor Suite, your eyes are immediately drawn to the exquisitely designed, gallery-like entryway. The living room's design is inspired by comfortable London penthouses, with soft grey and off-white tones interwoven, complemented by stately and practical Chesterfield sofas and leather high-back armchairs. Every detail exudes understated luxury and warmth. Within the spacious 113-square-meter area, there is a separate living room and dining area, and the mini-bar resembles a private VIP lounge. Here, you can have your butler pour you a chilled glass of champagne and enjoy a blissful, undisturbed moment of tipsiness in your own private sanctuary. Bathing in London's Golden Dawn The most captivating feature of the Windsor Suite is undoubtedly the massive floor-to-ceiling window that offers panoramic views of Big Ben and the Houses of Parliament. As night falls, the Victorian-style deep bathtub in the bathroom is already filled with perfectly heated water. Immersed in the fragrant, luxurious soak, the mottled silhouette of Big Ben and its golden lights shimmer through the misty steam outside the window. At that moment, the dazzling urban splendor outside becomes a backdrop to your bath, this 'hermitage in the bustling world, free from the clamor of carriages' is the profound tenderness the Windsor Suite bestows upon its guests. The Londoner Macao's Windsor Suite is a dual baptism for both sight and soul. It doesn't sell noise; it cultivates romance. It doesn't heap up gold; it refines taste. On this splendid night, you are not merely a traveler, but the most elegant protagonist within this flowing British masterpiece."

"The hotel is beautifully grand and magnificent, truly living up to its name, Grand Lisboa Palace. The interior decor genuinely feels like a palace. The room is beautifully decorated, spacious, pleasantly scented, and features a large bathroom with strong water pressure that makes showering so comfortable. There’s also a bathtub, and the glass window offers a view of the Secret Garden, which lights up nicely at night. I only bought an internet eSIM package, so I couldn't call a Didi ride on my own. Fortunately, the hotel provides a complete shuttle bus service. Right from the airport, there’s a shuttle bus straight to the hotel. After dropping off our bags, we took the shuttle bus to explore Old Taipa Village to eat and buy snacks. There’s a moving walkway connecting to The Venetian Macao, where we walked around the simulated city of Venice, then walked through to explore the Cotai Strip, and continued on to watch the fountain show at Wynn Palace—which also offers a free cable car ride. However, since my child was tired, we were able to walk straight back to our hotel. Breakfast was served in a spacious dining area with no queue, and there was a huge variety of food to choose from. In the morning, there’s also a shuttle bus service to the Hengqin Port for crossing over to Zhuhai."

"This hotel is still in its soft opening phase, and if you get the chance, I highly recommend staying here for at least one night to enjoy a world of luxury at an affordable price. Each room can comfortably fit four adults, so sharing it with friends makes it a truly great deal! Privacy is a priority here; each room has its own dedicated elevator, and you simply scan your key card for it to take you directly to your floor. When you enter the villa, you are welcomed by a large living room stocked with complimentary tea, coffee, and snacks. Moving up two steps, there is an enclosed bedding area featuring a sofa. It doesn't have a door, but rather a curtain for privacy. A few more stairs lead you up to the guest bathroom. Further inside is the main bathroom, which is absolutely massive and beautifully designed with a black marble bathtub, a Japanese smart toilet room, a separate shower room, and twin basins. It is fully stocked with all the amenities you could need, but the standout touches were a lovely rose mask and a very high-quality hairbrush. Beyond that is the master suite, featuring a huge, comfortable bed and a chaise lounge. They offer a pillow menu where you can choose your preferred type. However, my friend asked the butler to bring a lavender pillow, but unfortunately, it was never brought to the room. As we were celebrating our birthdays, the staff put up a simple but lovely decoration, gifted us a small cake, and surprised us with a complimentary bottle of champagne. We spent the afternoon—and part of the next morning after breakfast—at the pool area. It features a spectacular plant wall, which is certified by the Guinness World Records as the largest semi-indoor vertical garden, alongside several small pools infused with different mineral waters. The only downside was the breakfast. While there was some variety, it unfortunately did not meet the high luxury standards of the rest of the hotel, and there is definitely a lot of room for improvement in this area."