5-Star Hotels in Macau, China

"We stayed for 5 nights at The Londoner Grand (Bond Tower) on level 16, facing a near open garden and a far land of further development; side viewing of Studio City, not really a fantastic external view but a spacious internal which is good enough for 2 pax.  We felt room was clean the very 1st night.  Subsequently nights until the night before check-out, room didn’t seem to vacuum as we still saw strands of hair left on the toilet’s flooring.  Throughout the 5 nights, we were quite perturbed about not having a Smart TV in this considered new hotel in this era.  Pillows were a little too soft for us.  But, we were delighted that the front-desk staff able to help reserved memory foam pillows on top of the soft pillows for the subsequent nights. We have no other complains except the above.  In fact, services rendered from the front-desk were superb.  We would love to commend Ms Melody for her exceptional dedication of services rendered to us upon checked-in on the very first night.  She’s very polite, friendly and helpful.  She initiated giving attractions and shows information after knowing we hadn’t been visited Macau for the last 10 years; and when we were in need to exchange smaller HKD notes, she went all the way to the back office to help us exchanged.  We were grateful to have met Melody who also helped to ensure arranging a Birthday cake to be sent to our room on a specific timing.  Apart from praising the service staffs, we love using the Smeg kettle for making our coffee and tea.  Best is, the Jo Loves Pomelo Body Lotion that The Londoner Grand provides, leave the room in really nice fragrance after applying on our bodies. This makes me go all the way to source and purchase after returning to our home country, hehe…"

"📍Location Sharing a lobby with The Londoner Macao, it's very close to the Eiffel Tower and Big Ben, making it convenient for quick photoshoots right outside and enjoying the night view. 🛏️Room The room is quite spacious, not cramped at all. The toiletries are Byredo, with a sophisticated scent, a great touch that adds to the experience. 🎁Conrad Macao Souvenirs This time, I got all the purple slippers, the bear, and the soap duck! They're so cute, a dream come true for Conrad Macao souvenir collectors. I recommend asking the front desk when you check in; they usually give them if they have stock. 🍳Breakfast Breakfast is served in time slots, such as 7 AM, 8:30 AM, etc., and there's a wide variety of options. Just go during your reserved slot and fill up before heading out for a day of exploring. 🏊Pool The pool is really photogenic! When the lighting is good, any snapshot looks great. Remember to set aside some time if you want to take beautiful photos. 📌Summary Great location, spacious rooms, Byredo toiletries, abundant breakfast, a photogenic pool, plus the chance to snap photos of the Eiffel Tower and Big Ben. If you're looking to collect the purple bear and soap duck, go for it. Souvenir quantities are limited and subject to the hotel's actual stock."

"I brought my mom to Macau for a trip and made sure to check out The Londoner Hotel, specifically for the ”Londoner experience,” which was truly fantastic. First off, I loved the very British-style decor. The cleanliness, which I'm most particular about, was impeccable. The Londoner Club on the third floor offers breakfast, afternoon tea, and evening cocktails and snacks, all of which were abundant and delicious. The lobster eggs Benedict and Hong Kong-style clear broth beef brisket noodles for breakfast were truly amazing. For afternoon tea, there were many varieties of teas and chocolates. Especially after I mentioned I couldn't eat much seafood, the chef at the evening snack service specially prepared seafood-free dishes for me, which tasted absolutely wonderful! The hotel staff were also incredibly warm and enthusiastic; one even took me on a tour of the small garden and told me that Big Ben looked particularly charming from that angle. Our guest butler, Terasa, was also very meticulous. She proactively added me on WeChat to communicate beforehand and was promptly attentive and responsive to our needs throughout our stay. Many thanks to her. I also want to thank the front desk staff who checked me in and the housekeeping staff who tidied my room and did the turndown service; the little treats for turndown were truly adorable. Thank you! Additionally, the transportation is very convenient, making it easy to get anywhere. In short, I will definitely stay at The Londoner Hotel again on my next visit to Macau."

"Booking this hotel really requires constantly monitoring the prices, ugh! I booked 5 days and 4 nights. Seeing the pre-tax rate was 840/night, I thought it was a great deal, so I went ahead and booked it, paying 3,900 in total. Little did I know, the lowest price could drop to 700/night before tax—that's a 700 difference over 5 days! I advise everyone not to be too hasty when booking. As for the hotel itself, the receptionist who helped us with check-in was great. When I asked if they could arrange a birthday cake for my husband, they managed it, and they even upgraded us to an Eiffel Tower view room. The hotel offers many free shuttle buses to various locations, but one thing to note is that many of these shuttles stop running quite early. For example, the one to Taipa Village (Guan Di St) finishes its last run at 8:20 PM, which is prime dinner time. You either have to eat early or pay out of pocket for a bus back to the hotel. However, these are just minor issues. The hotel environment and service are up to 5-star standards (excluding the Grand Buffet for breakfast and dinner—definitely don't bother trying that, it's not good). Everything else was great, and it will definitely be my first choice next time."

"This hotel is still in its soft opening phase, and if you get the chance, I highly recommend staying here for at least one night to enjoy a world of luxury at an affordable price. Each room can comfortably fit four adults, so sharing it with friends makes it a truly great deal! Privacy is a priority here; each room has its own dedicated elevator, and you simply scan your key card for it to take you directly to your floor. When you enter the villa, you are welcomed by a large living room stocked with complimentary tea, coffee, and snacks. Moving up two steps, there is an enclosed bedding area featuring a sofa. It doesn't have a door, but rather a curtain for privacy. A few more stairs lead you up to the guest bathroom. Further inside is the main bathroom, which is absolutely massive and beautifully designed with a black marble bathtub, a Japanese smart toilet room, a separate shower room, and twin basins. It is fully stocked with all the amenities you could need, but the standout touches were a lovely rose mask and a very high-quality hairbrush. Beyond that is the master suite, featuring a huge, comfortable bed and a chaise lounge. They offer a pillow menu where you can choose your preferred type. However, my friend asked the butler to bring a lavender pillow, but unfortunately, it was never brought to the room. As we were celebrating our birthdays, the staff put up a simple but lovely decoration, gifted us a small cake, and surprised us with a complimentary bottle of champagne. We spent the afternoon—and part of the next morning after breakfast—at the pool area. It features a spectacular plant wall, which is certified by the Guinness World Records as the largest semi-indoor vertical garden, alongside several small pools infused with different mineral waters. The only downside was the breakfast. While there was some variety, it unfortunately did not meet the high luxury standards of the rest of the hotel, and there is definitely a lot of room for improvement in this area."