Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 30, 2025
AnnaTsang
Hana Beppu Stay is clean, comfortable, and incredibly relaxing. The rooms are modern with a cozy touch, and the onsen is a perfect bonus. Staff are friendly and helpful, and the location is convenient yet peaceful. A great place to stay—I’d definitely return!
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Price per night from:MYR 1,028
Posted on Apr 6, 2026
Guest User
The room was spacious, and the balcony was also very large with a nice view. The open-air onsen was amazing! The service was excellent. They even had massage devices for body and face. The matcha tea bags were delicious too. I felt a lot of thought went into everything.
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Price per night from:MYR 938
Posted on Mar 21, 2026
Shupangxiedexiaowugui
After reading other reviews, they were all overwhelmingly positive.
Having stayed in numerous hotels, the ANA InterContinental Beppu definitely ranks in my top three.
First, let's talk about transportation:
Beppu Station is quite small. Remember to exit from the West Exit (this was told to us by the hotel shuttle driver; apparently, many international guests wait for a long time at the East Exit only to find out it's the West Exit). The hotel is about a twenty-minute drive away.
Next, the service:
What was really surprising is that more than half of the hotel staff are non-Japanese. Every single foreign staff member spoke excellent Japanese, with perfect mastery of honorifics.
Finally, the room facilities:
The onsen (hot spring bath) is small but beautiful. The infinity pool isn't very deep, making it suitable for children. It was still a bit chilly in March, but luckily, there's a warm pool nearby where you can soak for a while.
The restaurant offers great value for money. Children aged 6-12 get half price, which is around 2,700 yen. In the evening, there's an all-you-can-drink option for adults at 5,000 yen, including sparkling wine, house wine, shochu, and beer.
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Price per night from:MYR 1,657
Posted on Feb 5, 2026
Guest User
The hotel's location is a bit out of the way. The ocean view from the room was okay, I guess. You're required to take off your shoes when entering the hotel, but they don't even provide disposable slippers, so the service is pretty mediocre. The front desk staff also had a very unenthusiastic attitude during check-in. The hotel tries to project an image of being very clean and upscale, but honestly, the cleanliness of the guest rooms was just average; the toilet wasn't even wiped clean and had stains.
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Price per night from:MYR 595
Posted on Apr 17, 2026
Guest User
Very satisfied with our stay. Room is abit small as the room was constructed out of a container but they still managed to pack everything nicely into the room. Location may not be ideal for travellers relying on public transport but no issue if you’re driving as there are parking lots available for hotel guests in front of the hotel. Love the amenities provided (full range of Pola products and Refa hair dryer!) They even provide a Balmuda kettle. As hotel is located within a park, there is no security fencing. There is a main gate where hotel guests need to scan their card to enter hotel premise but public can easily walk over the slightly raised flower bed to enter the hotel premise even without the need to enter via the main gate. Such setup is only possible in Japan where security is not a major issue and known for being a safe country but we’ll be concerned if this is in another country. There is also no shelter from hotel rooms to the parking area so managing luggage during rainy days will be challenging. But overall we love our stay at this hotel.
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Price per night from:MYR 598
Posted on Jan 7, 2026
E1386****
This was my second time at Hoshino, and I went with friends. Everything was excellent, from the service and facilities to the environment, cleanliness, and food. The entire building faces Beppu Bay, with a minimalist design that still feels warm. The abundant use of white space, wood, and natural light makes it feel like living in a breathing art museum. The public spaces are very quiet, even when the hotel is full, maintaining the consistent understated elegance of the ”Kai” series.
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Price per night from:MYR 1,531
Posted on Apr 26, 2026
Onpes diary
I was very impressed with this ryokan stay. We chose a Family Room, which comfortably accommodated four of us. The room had two air conditioners, keeping it pleasantly cool throughout our stay. The overall atmosphere was warm and peaceful, truly ideal for a relaxing getaway.
The service was also very impressive, especially from the elderly gentleman and the male staff member who gave excellent advice. They were attentive and friendly. The other female staff were also lovely and provided equally great service.
The ryokan also has an onsen for a relaxing soak, and the location is convenient, with easy access to a nearby mall close to Beppu Tower.
Overall, it was a very memorable ryokan experience, and it's a place I'd love to visit again.
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Price per night from:MYR 241
Posted on Jan 10, 2026
Clean_Martin
I've stayed here before, and this time I brought a friend and booked a larger room. It's a historic inn, but the building and decor don't feel old at all. The Japanese-style room has a really nice vibe, and the smell of the tatami mats is so soothing. The room itself is incredibly spacious; I honestly think three or four people could comfortably stay in that one large tatami room. On the top floor, there's a hot spring with one indoor bath, a small outdoor bath, and a small sauna, all using natural hot spring water. The breakfast selection isn't huge, but all the dishes are local specialties or popular items from Oita Prefecture, so you'll definitely eat well and feel full. The downstairs parking used to be free, but now it costs 700 yen per night.
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Price per night from:MYR 157
Posted on Oct 31, 2025|Dormitory Japanese-Style Room for Men Only
Moon RockThe staff is friendly and speaks English well; the place is quiet and cozy, and the location is perfect. It’s almost a distance to Beppu tourist attractions, especially the Beppu tower and Beppu JR stations. The hostel is also located near the port area, where you can relax and take a break.
The hostel also has a cafe, a spacious kitchen, and an artificial hot spring. Although some amenities are not included, you have to purchase them at the front desk, the accommodation cost is relatively cheap, so that’s okay. It's a good thing I have my own towels and other amenities.
I will definitely be back here when I return.
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Price per night from:MYR 89
Posted on Jan 20, 2026
Yiyiyizhu
The room was great, and the location was perfect. Compared to other hotels, it offers excellent value for money. I highly recommend staying here! Everyone should definitely choose this hotel; we had a very comfortable stay.
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Price per night from:MYR 160