Guest User
December 18, 2024
The hotel has a problem of cheating people. The front desk of the hotel is a mess. It feels dirty, messy and greasy. The service attitude of the front desk staff is very poor, a bit like Indians. Moreover, the hotel also tricks customers. It is a black shop. I booked a room. The system defaulted to the name of my 8-year-old daughter as the person to stay in the room. I didn’t pay attention to the payment and made the reservation. When I arrived at the site, the hotel front desk said that the reservation name was my daughter and refused to check in. I coordinated the platform to modify or add the person to stay, but the hotel was The front desk refused and asked me to book another room. I had mistakenly booked a room with my 8-year-old daughter as the guest, and my 8-year-old daughter had to check in in person. Otherwise, others could not move. I communicated with the front desk for almost half an hour. I explained the specific situation to no avail, and they refused to give me a refund if I couldn't check in. I have never seen such a shameless hotel, so unscrupulous in cheating and greedy for money.
Later, I read some reviews of the hotel and found out that the hotel has always had this bad habit. Although I lost nearly 400 yuan, I was glad that I didn't check in. If I did, I didn't know how I would be cheated. What kind of deposit is 500 yuan, what kind of credit card I have 30 days to withdraw, so I don’t know if there will be any pitfalls. Moreover, according to other reviews, the room is also very dirty, with bugs and other malignant things. Brothers, don’t choose this hotel just because you think it’s cost-effective. It’s not much cheaper than other good hotels around. Don’t choose this hotel.
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