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Had the experience of staying in many serviced apartments in life so far and I’m left to wonder how the Connaught defines ‘serviced’. Other than removing the bins and swapping towels, I can’t thinking of much else they offer. Saw a cockroach come running across our kitchen/lounge tonight and called the front desk for help with cleaning or bug spray. Not only did the staff not provide cleaning or spray, we had to call them just to get a response. Understand the team might be understaffed later in the evening but wouldn’t expect cockroaches in serviced apartments and certainly wouldn’t expect such a lack of diligence in the staff responding to this.

The location was really good. It's right above the metro and the bus stop is right next to it! It was convenient! I wanted to change my clothes and leave my luggage first, so I contacted Trip Chat in advance to inform them of my arrival time. The staff was just there and checked. I had a hard time finding the name for my reservation. I found it safely, rented a restroom, and then tried to leave my luggage. The staff prepared a room for us. (Check-in is at 3pm and I arrived around 2pm) He carefully taught me how to use the door. The staff were kind. As a thank you, I gave her a souvenir of chocolate, and she was happy. I wasn't sure if I could use my smartphone number in Hong Kong, so the hostel had a LINE account. We exchanged information on how to check out etc. The price is reasonable, and I'm satisfied with the large window I like, a bed under it, and some stylish pictures on display. I spent my time looking out the window at Hong Kong's main streets and observing people. The shower is also in the same room as the toilet, but it's in the room, and the security is safe. I'd stay here again if I have the chance. thank you very much!

This is a very small hotel in terms of its footprint, so although it has over 20 floors, there are only two rooms per floor. This is not unusual in HK, where space is at such a premium. But the hotel is great value for its excellent location, just a 10-minute walk to the heart of HK's Central district, and with subway stations within a 5-minute walk. The rooms were surprisingly not as small as I had expected, and I had a suite with a separate living room. The bathroom is spacious, with a full bathtub and shower area behind glass doors. The room also had a kitchenette with microwave, mid-sized fridge, kitchen sink, Nespresso machine, tea bags, kettle, plates, etc. The hotel also has a gym, but no restaurant. But dozens of restaurants are on that same block, so it's not an issue. One caveat: The lobby is reached only by a short flight of stairs, so be ready to carry your luggage up. They have a small hydraulic elevator but that is only for wheelchairs.

A good location and easy check-in. Hotel itself is small and compact but clean and nicely designed. The room wasn’t too small with quite a large bathroom. Shower had good hot water pressure and was clean. The bathroom sink is difficult to use due to positioning and the toilet flush is sometimes ineffective. Breakfast is served in the room, a choice of bread and beverage (coffee, tea, juice) with a banana. Bed was comfortable. Rooms have USB outlets and standard Hong Kong plugs, be sure to bring your own adapter. Room amenities such as toothbrush, etc can be purchased and bottled water is also available for 10 HKD.

I like the hotel, the hotel is convenient, you can get any shops nearby, and the staff is very very friendly, the road is clear, I will come back.

Stayed 3 nights with my family, Hotel staff Alan is a gem that the hotel has. He is polite and helpful. The hotel room is clean and comfortable. Quite number of nice food just around the hotel. Will definitely stay in this hotel the next trip

The spot is at Ngau Tau Kwok where is near the transit n local bus station. Beautiful Kwun Tong Promenade. Shops & restaurants are closed early. Limited 7-11. The Sound insulation is quite poor, can hear pp coughing and making love during the stay.

The hotel is centrally located, a short walk from Wan Chai MTR station. The room is modern, clean and has all the facilities you expect. The bed is on the small side - if you're taller than 170cm you may find your feet hanging over the end of the bed. I had a comfortable stay and would book it again if I'm travelling solo.

Ideal for short stop over stay at TST area. Walking distance to many places of attractions in Tim Sha Tsui Areas. There is a airport bus stop next to the hotel. You can take bus A21 here

The location was the main reason I booked this hotel, very near to MTR Mongkok & Mongkok East station, as well as bus stop for bus A21 from airport, it's all within walking distance. Very close to many restaurants and shopping, a busy and happening area right in the middle of Mongkok. Despite the hotel location in such a busy area, it was not noisy at all, I had a pleasant stay. The shower pressure and hot water was great, if the hotel could provide more hanger and the fridge is colder, then it would have been perfect. There is a gym and self service free coffee place at 3rd floor. Nice place to hangout. There is this famous Japanese Ichiran ramen just right next to the hotel. Room is decent in size for Hong Kong standard. Free WiFi, the receptions were very helpful, bed is comfortable. But the price is very pricey during peak season and during any international exhibition and event. Overall I would recommend this hotel.