Hotels Near Haus Leonhardsbrunn in Frankfurt

experiência indescritivelmente má. chegamos sexta feira dia 9 as 18h para uma estadia até dia 11 - que marcamos online com base nas 4 estrelas e nos comentários positivos que lemos. chegamos e no check in fomos atendidas por um senhor na casa dos 60/70 anos, olhos azuis, cabelos brancos, óculos pequenos retangulares e fato (faço uma descrição pormenorizada pq mais tarde pedi-lhe o nome e ele recusou-se a dar). logo de início ficamos de pé atrás pq eramos 3 e marcamos um quarto com 3 camas e o senhor disse “bem já vi q são 3 e vi que pediram 3 camas mas não sei se montaram o quarto assim pq só temos quartos de 2 camas”, para nosso espanto. depois perguntamos se o quarto não tinha carpete (já que pedimos na aplicação q não tivesse) e, mais uma vez, surpresa… “todos os quartos têm carpete menina” - o que ou é mentira ou então as fotos que tem nas aplicações são falsas, ja q se podem ver vários quartos com pavimento normal. agora começa o verdadeiro horror. subimos para o quarto, exaustas. mal entramos reparamos que o quarto só tem 2 camas. descemos a recepção p pedir p irem colocar cama extra, resposta? não tem cama extra. têm apenas um estilo de sofá desdobrável, sem colchão. pedimos que o montassem então. resposta? não montam, somos nós q temos q o montar e em segundos o senhor vai a uma sala atrás da recepção e da-nos uma pilha de roupa para os braços onde se encontrava uma fronha de almofada, um edredon e um lençol. lá montamos o sofá desconfortável e sujo (com manchas). qual é o nosso espanto quando olhamos para o retorne nos deparamos COM COGUMELOS A NASCER NO CANTO DO TETO. sim, COGUMELOS! flores, fungos, algo verde e biológico! eu fiquei no quarto furiosa e as minhas amigas desceram p pedir a mudança de quarto. não permitirem pq alegadamente não tinham quartos livres, mas o senhor - não acreditando no descrito - subiu ao quarto p ver. espantadíssimo (aparentemente) desculpou-se dizendo que para o preço q pagamos não podemos pedir mais, que na alemanha é mesmo assim, que há hotéis muito piores onde ele até já esteve instalado em q se ouvem os ratos a andar nos tetos portanto q lamenta mas q não nos podíamos queixar. disse também QUE O HOTEL PAGAVA A PESSOAS ALEATÓRIAS PARA FAZER COMENTÁRIOS POSITIVOS FALSOS. qual a solução q nos arranjou? pedir desculpa e oferecer 3 garrafas de água pelo incómodo. ridículo? é pouco. ficamos revoltadas mas de mãos e pés atados, decidimos que no dia seguinte íamos fazer outra vez queixa na recepção - até pq ele nos disse q ia apontar, mas que ao fim de semana não havia serviço de limpeza e que não podia fazer nada. no dia seguinte descrevemos a questão ao outro rececionista que também subiu para ver o quarto (sozinho) e voltou chocada. este segundo mudou-nos imediatamente de quarto, pediu imensas desculpas… novo quarto… uma mancha igualmente grande de humidade no teto. mas pelo menos não eram cogumelos… conclusão: experiência asquerosa, condições asquerosas, rececionista asqueroso. outros pontos

I arrived at the store at eleven o'clock in the evening. Fortunately, there was a key boy who got the key to stay.

The location is a bit rough but they do a great job keeping everything clean and cozy. Water in the shower needs a few minutes to get hot but it works fine. Good for solo travellers who don’t mind the location.

A clean hotel with a good location near the station. Our room was on the 6th floor and thus we had a great view of the Skyline. The room was clean and adequately large. The station environment ok, but we were just sleeping there.

Arrived at hotel at 07.15 am on Thursday 21st Sept after a horrendous journey only to find out I had booked the previous night. Chap on reception was fantastic, switched our booking and managed to get us rooms with no charge. Hotel is in a fantastic location, right across from main train station. Doesn't look much from outside, but rooms are great and well fitted out. Staff superb.

Best hotel ive ever stayed in. Best location you could ever ask for. Just across the platform1 of the main train station. If your train arrives at platform1 you will arrive at the hotel in 30 seconds. Super safe. Very bright room. Will always stay here.

Wow- My visit started with the most facetious, arrogant, condescending harridan I've ever had the misfortune to encounter at any hotel, ever. Baffling how such an obnoxious person is employed in the hospitality industry. I could write an entire review based on how horrible this person is, but it would likely be banned by Tripadvisor, so let's move on! However, the other staff member I met was the most awesome ever- and totally went above and beyond to ensure my A&O visit went as smooth as possible. (You know who you are- Thank You!!!) As for my lodging- I was relegated to an annex outside the main building, which was not too bad as the weather was agreeable. But having to walk outside to the reception, lounge, (closed) kitchen or breakfast area in the rain or snow would have been quite unacceptable. Like all A&Os the interior was spotless. My dorm however faced an open lane/parking area often populated by drunk vagrants- or maybe drunk guests. The ground was littered with beer bottles, cigarette butts, and smelly stains (you can figure that one out!). One of the few downsides about A&Os is that six bed dorms are often two pairs of bunks, and two single beds pushed together. Those two beds seems to come with a single locker, so the dorm may be lacking in that regard. The en-suite was great though- spacious and separate rooms for toilet and shower, both with sinks, lots of hot water and even a towel warmer. So yes, as I write the covid thing is still real, and precautions must be taken for the sake of the staff and guests. Which brings me to the only thing I could not abide: despite the hostel being nowhere near full, they seemed to pack each dorm to full capacity before opening another. As they say, there is a reason for everything. But if they want to take covid seriously, my hunch says fewer guests in more dorms might be safer. Especially when the common area washrooms are shuttered- what the heck!? To sum it all up- this may not sound like the best review, but I do generally recommend A&O Galluswarte. Someday when covid is a thing of the past and operations are back to normal, I hope to stay here again.

Even though it’s a chain it gives you the feeling that it’s not. The staff is super friendly and helpful. We accidentally booked for the wrong night, but luckily they had an extra room and the helped us transfer our booking into the right night. The staff spoke perfect English and was just really everything your wanted as a tourist giving good advice on how to enter the city. The room is equipped with a big bed and a big tv, and the bathroom is a good size too, so even though the rooms aren’t so big they really focused on using the space correctly. We had a room facing into the yard so no noise there, but it’s very convivially places next to the highway, so you’re quick on your way again, but of course it means some rooms are facing out to the trafficked highway also. What’s even better is that they had a cromecast connected to the tv, which as a tourist is so absolutely genius so we don’t have to watch dubbed German television. (Small disclaimer is that the Wi-Fi was a little slow until the evening making it a little hard to work) The breakfast is super variated and big, and they fill up the missing things quickly, and take our plates when we are done so they don’t pile on the table. The parking cellar cost a little but there’s parking space outside the hotel too. The tramp is located just next to the hotel and takes you into the city directly. You can even buy a ticket just next to it for about 2 euroes. I don’t have a single complaint about this place, and usually I’m very picky. It’s new, hip, clean, modern… from the nice, free and clean toilets in the parking cellar to the music being played in the reception, and the opportunity to self-check in. Will defiantly recommend and will defiantly return if in Frankfurt again.

I am still staying at the hotel and my experience so far has been absolutely horrible. The checkin was so slow and the male receptionist was disinterested for any greetings let alone offering any help with baggage . Sent me through wrong side of the lift and had to take stairs to get to my room it would have been easier if I was advised to take only 3 steps of stairs and the then the lift which opens right outside the room I was allocated. The cleaning standards of the hotel are awful on next level. The room is so dirty , the corners are filthy and the situation under the beds is disgusting. The housekeeper enter your room to verify if you are staying over rather than checking the system at the reception. The cleaners seem bothered when you ask them to refresh your room and they don’t greet you at all. It’s like I always have to remind twice if I need something. Customer service runs in negative not even zero . I made the biggest mistake of choosing this hostel /hotel , I have never experienced this bad hotel in my life. My recommendation, spend a little more and book somewhere where the staff actually wants to work. Well apart from greeted by a lovely lady receptionist on Saturday evening , the day I checked in ,,, nothing is right about my stay.