Family friendly Hotels in Hallbergmoos

Good location close to airport. Welcome was pleasant on reception and room was very clean and modern. Reception loaned my a phone charger and was very grateful. Very happy so far. I had travelled for most of the day and was very hungry. When I requested food I was told kitchen was now closed. I asked if they could accommodate me with anything, sandwich or a bowl of soup as I had not eaten for 7 hours. I was told crisps and chocolate. I asked what time did the kitchen close, 10pm... the time was now 10.02. How disappointed was I that no effort to offer me anything under the circumstances or even attempt to speak with anyone. It was a case of closed and tough. i asked to speak to a manager and was told we didn't have one on until the morning. As a diamond member I have shown my loyalty to Hilton but this sheer lack of care and customer service was a big disappointment. I asked why she could do nothing and she said they had a big group in.. I see a table of 10, I do not constitute this as a big group and if a restaurant cannot cope with 10 people, they shouldn't be running a restaurant. Not often I get around to writing a review but I feel very strong about the lousy attempt to try and help a customer who by the way pays your wages.

Der Check-in war sehr freundlich und hilfsbereit. Das Zimmer war neu renoviert, ausreichend groß und schön eingerichtet. Alles war sehr sauber. Das Frühstück war reichhaltig und lecker. Auf Wunsch erhält man auch andere Kaffeespezialitäten. Abends war ich im Restaurant zum Essen. Das Essen war lecker und sehr reichlich. Die Portionen sind kaum zu schaffen. Alles ist vergleichsweise günstig. Selbst die Snacks am Automaten im Hotel wurden fast zum Selbstkostenpreis angeboten. Besonders erstaunt war ich über die Ruhe, wo das Hotel doch quasi in Sichtweite zum Flughafen liegt. Ich war sehr zufrieden und komme gerne wieder.