Popular Dubrovnik 4-star Hotels

As many of the other reviews state this hotel is not in the old city - it is a 20min walk (about 2km) down to the old city, which in the heat of the midday sun can be an issue for some, particularly if you are trekking uphill back to the hotel. The best alternative option is to catch the #4 bus from the Pile Gate and then get off on the 4th stop which is 100m away from the hotel (4min bus ride). There are not a large number of reasonable restaurants close by and the on-premises Bosnian restaurant (Taj Mahal) cannot be booked to the room. It is a mid-range hotel built in the 1970s, so it does have an older feel. It is not that large, with just over 150 rooms but larger than the boutique hotels we were used to staying it on our Croatian trip. We stayed in one of their classic rooms - without any view (unless you count the adjoining building as a view). The double bed was just two single beds pushed together, which meant disappearing down the crevice in-between regularly during the night. I'd suggest booking a superior room, which are larger, more modern, in the newer wing of the hotel and include a bathtub. The Wi-Fi was easy to access and relatively fast. The air conditioning only be turned on when the room key was inserted, which meant, dependent on the room orientation, you could come back to a warm room which might take some time to cool down. They only supplied one bottle of water for entire stay, which they could easily address. The swimming pool is fairly small, almost always in shade and can only be accessed via the lobby (doesn't have any change facilities by the pool). We arrived in the morning, well before the 2pm check-in, and whilst they stored our luggage and offered us use of the pool whilst we waited there really wasn't anywhere to get changed and take up the offer. The breakfast, included in the room tariff, was a reasonable quality with a relatively choice of options however it didn't vary at all during our five-day stay. The lobby/foyer can get congested at times when larger tour groups arrive, with all their luggage in tow. The staff were polite and endeavoured to help us where they could. Not my favourite accommodation in Croatia but serviceable for what we needed.

Very nice hotel, good location, near the pier, take bus No. 6 at the entrance to the castle and it's only a few stops away, and it's only a few hundred meters to the nearby Lapad Commercial Center. The hotel reception is warm and polite, the room design is reasonable, clean and tidy, the facilities are complete and convenient, and the hotel also has its own paid parking lot, 10 euros per day.

We stayed at the Royal Neptun for 1 week, it is 1 of 3 hotels forming a complex - Neptun is a 4 star and the other 2, 5 star and we could definitely see the difference. The highs, the location is outstanding, the walk along the promenade to the bars and restaurants, superb. The roof top bar and pool, amazing place to have drinks and watch the sunset, the pizzas in ‘on the rocks bar’ yummy, food and setting in Zoe was well worth the money, and the massage in the spa was one of the best I’ve had. So why only 3 stars: we checked in, other guests checking in were offered support with their luggage which we weren’t, maybe only for the 5 star, we didn’t mind but just noticeable. We walked into our room, first sight clean and tidy but then started to notice the red and white stains on the carpet, broken shower and safe, bathroom door sort of fixed. Breakfast was not a pleasant experience at all, it is not big enough for the size of the hotel, lots and lots of people walking around looking for tables, no management overseeing the flow of customers, staff moral appeared low, no one was smiling, would pass and not acknowledge you, when trying to attract attention it was like they looked through you and go in a different direction. Food ran out very quickly, all meats, cheeses etc were not covered and I could see the flies landing on it, the queue for omelettes was at least 10mins so big gathered all around where other guests were trying to eat. Pool area, as this is a family hotel was really surprised to see glass being used, 1 time were saw a glass break and a little boy cut his foot and second a wine glass broke and the stem ended up in the pool - no one was asked to leave whilst it was cleaned. This hotel has the making of amazing place to stay so hoping this feedback will help make the tweaks it’s needs.

The hotel is not in the old city but the location is very good. There is a bus station right outside the door and many buses go to the old city. One-day tickets can also be exchanged at this bus station, and there is no need to go to the pile gate to exchange them. The hotel room is large, new and clean, and the service staff is very friendly. It was my traveling companion's birthday, and the hotel sent a card and birthday cake, which was very thoughtful. You can book a day trip to Mostar without any fees. The hotel was reasonably priced and exceeded expectations. There is also a large supermarket nearby where you can buy water and other daily necessities. Not far from the bus station and pier. The price of the hotel restaurant is reasonable, and there is a set meal for 8.50 euros at noon on weekdays, which is very cost-effective. Overall very recommendable.

The hotel is located close to the road. If you drive from Zadar, you can see the sign on the roof after crossing the bridge. The parking lot is relatively spacious. It's convenient for access. The beautiful harbor of Dubrovnik can be easily seen from the balcony of the hotel.

An excellent hotel. Rooms are well designed and of a good size with a well equipped bathroom. The beds are are comfortable and the pilloes excellent. It is well worth paying extra for a seaview and balcony. The dining room, which is manned by friendly and efficient staff, is huge and the range of choice at both breakfast and dinner is superb. The reception staff are also exceptionally efficient, speak excellent English and offer accurate advice and information. The hotel shop sells bus tickets at a discounted rate and the fact that the hotel is at the start of the No6 bus route to the Old Town is a bonus as it means you will get a seat! The pools are well maintained - even if the water is a mite cool - with masses of loungers and umbrellasThere are several mini markets and restaurants within a short walk of the hotel and the beaches are easily reachable on foot. Excellent.

The desk staff are friendly, but the service items are too poor to be considered a 4-star hotel. This was my first time in a hotel without welcome water. There was bottled water in the minibar for a fee.

In a beautiful position looking out over the Adriatic and coast line towards the old town, of which is only a 20min walk from the Villa! This is a place to chill with some lovely relaxing areas to sit or lounge with furniture mostly positioned looking out over the amazing panorama. The Villa was full during our stay however it almost felt like we had the villa and staff to ourselves. Staff were informal however the level of service particularly at breakfast was well orchestrated. There was always someone on hand for drinks during other times. The room was fairly small but very well presented with a balcony looking out over a beach, the incredibly clear Adriatic and its coast line. There were some lovely touches and treats provided complimentary by the Villa. We loved Breakfast served outside on the veranda with a lovely choice of items from fresh fruit platters, fresh pastry’s to a fully cooked breakfast and much more. Service was spot on as previously mentioned. This was our first visit to Croatia and we can’t wait to return.

We have just returned from our first visit to this area and are so pleased we chose to stay at this hotel It's location is excellent. On a promenade which is great for a stroll at all times of the day. Just a short walk to a bus stop then a short drive to Dubrovnik old town. We only had a classic room; a balcony but no sea view. This wasn't a problem as the view from reception and the rooftop bar were always accessible and amazing! The room was a good size, very clean, well equipped and comfortable. The outdoor pool is now closed for the winter. We tried the indoor pool one day but with no windows we weren't keen. We stayed half board and couldn't fault the selection or quality of the food at both breakfast and dinner. You had the option to dine inside or out. The icing on the cake has to be the staff. Everyone we met from the cheerful cleaner, the lady who delivered the nightly chocolates, the restaurant staff, bar staff, reception staff were all friendly, helpful and good at their jobs. During our stay we visited Cavtat, Lokrum and the old town several times. All worth doing, wear sturdy shoes to Lokrum. The Dubrovnik Pass is well worth it. Visit the nearby Cave Bar too for another lovely spot to have a drink and soak up the sun. We will miss these views. Thank you for a memorable holiday

We have just come back from staying here for 10 days (going from in season end of sep to out of season in oct). The view from our top floor sea view was spectacular. The breakfast buffet is excellent with a range of cold and warm food, replenished between 7-10am and has everything you could want. Staff were friendly and helpful. In terms of the room, it was comfortable but lacked storage space for things that couldn't be hung in the wardrobe. Cpuple of bird could do with a refresh of paint, but overall the main grand hotel parm biilding and rooms are moderrn and spacious. The air con system is very old and very loud we either kept getting woken up by how loud it was (like a motor) or we woke up sweltering... so that was a shame. Our towels were replenished daily, our bedding made daily but in terms of clean bedding maybe it was changed once or twice over the 10 days. Apart from that our room was not cleaned, so after 10 days, things started to look grubby. Bar wasn't open until 2am as stated, maybe because it was out of season so we tended to have the last drink there around 11 before they closed up. Pool area - clean and not busy so you won't struggle to get a sunbed. We spent about 4 afternoons around the pool and only once was there staff at the pool bar serving drinks and food. Rest of the time there was no pool bar or music, so we took cheap beer and food from the shop to enjoy by the pool instead. Overall I think it's a good facility for anyone mid 30s onwards and in a good location as there are lots of restaurants and cafe bars and shops close by and the views and walks around are great. But if you're someone that goes on holidays to spend a lot of time at the hotel, maybe this isn't the one. Few disappointing features but didn't ruin our holiday. In my opinion, this is more of a 3+ star bot a 4 star due to the cleanliness during our stay