Hotels in Dubai Sports City, Dubai

It’s always lovely to stay there. Nice pool and pool staff. They arranged a room for guests to watch the World Cup. Very thoughtful of them. Check in was easy. Got a great studio that it was very difficult to leave. I renewed for over 2 weeks. Not many options for breakfast but at least we were able to get a Spanish Omelette

With a stay at Hera Holiday Home, you'll be centrally located in Dubai, a 4-minute drive from Dubai Autodrome and 13 minutes from Mall of the Emirates. This apartment is 9.4 mi (15.2 km) from Ibn Battuta Mall and 9.6 mi (15.4 km) from Dubai Marina Mall.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.Make yourself at home in one of the 99 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and electric kettles.

With a stay at this apartment in Dubai (Dubai Sports City), you'll be a 3-minute drive from Dubai Autodrome and 7 minutes from Dubai Miracle Garden. This apartment is 7.3 mi (11.7 km) from Mall of the Emirates and 9.3 mi (15 km) from Ibn Battuta Mall.Free valet parking is available onsite.Make yourself comfortable in your air-conditioned apartment, featuring a microwave and an LED TV. There's a private balcony. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include complimentary bottled water and an iron/ironing board, and housekeeping is provided on request.

We rented in the apartment section. it’s a very nice size apartment and comes with a small kitchen and living room. If you’re going to be in the area and have a family, this is highly recommended.

Hey there All Visited this fantastic place for a staycation located at Deira name as Carlton palace Hotel We were duo The Hotel rooms are very spacious The Bathroom is not top The Roof Top pool is amazing The Gym was big and has all the top equipments Absolutely loved it The breakfast buffet was better than many other 5 star hotel buffet highly recommended If you are in Dubai make sure to stay in this amazing 5 star hotel Follow for more such reviews

I love staying at this hotel! It’s so convenient for anyone why wants to do gold shopping or shopping for dresses and other things. The fact that this hotel is basically attached to a mall is also another plus for food and just general shopping. I’ve stayed here a few times and the rooms are very spacious. Can’t wait to go again.

All in all great experience with a few issues mentioned at the end. Helpful staff, especially valet parking, luggage service, early check-in for us free of charge, early breakfast packaging for check-out and so on. Location is also very central (of course convenient only by car or taxi/Uber). Arslan from breakfast is excellent and friendly. He does his job perfectly. Also Raj from the garage (delivery point) is very nice, helpful and cheers you up each time you meet him. Abdullah from housekeeping (room cleaning) is the best I have seen in hotel service in his position. Fast, efficient, friendly and down to earth. A few issues: Elevators take a LONG time to arrive. Although most breakfast service people are great, a few times they forgot your orders, bring wrong ones, etc. TV is very dim, sound is very low and the broadcasting from an iPhone only works half of the time with lots of disconnections. Bathrobes had to be requested explicitly a couple of times (since forgotten), the reception only had 1-2 people and almost always busy with another guest which means waiting time. All in all a great experience and for Christmas and new year's time, we found a relatively good price for a 5-star hotel at this time. Recommended!

I find this hotel neat and clean. All repairs are done on time and facilities are shining. But what I value the most is Customer Support. All the hotel staff has exceptional high standards to treat visitors (in the restaurant, reception, any other person in the hotel). Thanks to Mr Bikash Tharu for always keeping my room cozy and bringing homely vibes.

We booked a staycation in Dubai to celebrate my birthday, hoping to enjoy some quality time together with my sister. Upon arrival, we were warmly greeted by Mr. Rodel, who assisted us with our luggage. He was extremely polite and accommodating, making us feel welcome from the very start. However, our experience at the reception during check-in was extremely disappointing. When we approached Mr. Abdelrahman at the front desk, he requested our IDs. I provided my Emirates ID since the room was booked under my name. Unfortunately, my sister had forgotten her physical ID and asked if an electronic copy would suffice. He immediately said, “No.” She explained that she had forgotten her ID, and I asked what we should do since we had travelled all the way from Abu Dhabi. I asked if they would accept me but not my sister, what would be the point? His response was once again a firm, “No, we need a physical ID. We cannot do anything about that.” Despite our efforts to explain the situation, he remained unyielding, insisting that only I would be accepted and not my sister. I was extremely frustrated and disappointed, so I requested to speak with the manager. Abdelrahman continued with the check-in process without further engagement. When the manager arrived, he explained that while the protocol does indeed require physical IDs, they would make an exception this time. My sister acknowledged that it was her mistake not to bring her physical ID, but the way Abdelrahman handled the situation was far from satisfactory. His repeated refusals, without offering any alternative solutions, were disappointing—especially considering this is a 5-star hotel. Proper customer service, particularly in the hospitality industry, involves more than just saying “No.” It requires understanding, empathy, and a willingness to assist guests to the best of one’s ability. After check-in, we were assisted by Mr. Choi, who helped us with our bags and escorted us to our room. His professionalism and courteous demeanour were a complete contrast to our earlier experience. Mr. Choi, along with Mr. Rodel, Mr. Gaurav, and Mr. Rozaldo, truly stood out during our stay. They were all incredibly helpful, polite, and welcoming, and they deserve recognition for their excellent customer service. Overall, our stay was pleasant, but the check-in experience left a negative impression. I hope the front desk staff receive further training in customer service, particularly in terms of empathy and problem-solving. A simple “No” is not the answer to every situation, especially when guests are looking for assistance.

I was happy of the one who cleans my room for the past 15 days that is sanjeeb and suman who where always been super clean and tidy and trustworthy and when i called them for a special clean they always do it and wat i demand to clean they do it perfectly and the staff are very friendly thanks from the bottom of my heart from the amsterdam boy ronald😆😁😄😃😀🌷🌷🌷