Guest User
October 6, 2024
Because my friend was on a business trip to Dubai and needed to choose a hotel at the nearby airport, I, as a hotel partner, recommended this hotel to my friend among several hotels at the airport. As a service industry in Dubai, we are also cooperating with all hotels in Dubai, but why is the service of this hotel so poor? It's really unlucky,
First: The hotel staff service, especially the lobby staff, has an extremely bad attitude because they are the person in charge of the hotel duty. The hotel told me that they cannot have any visitors in all the rooms in the hotel. I pressed the ID on the front desk and went to the room for 10 minutes to put something. No, it doesn't work. Only one person has registered in the room we originally booked, and it won't work if I put my ID into the system. No matter what we tried, we couldn't do it. In the end, we were really impatient and asked the hotel what to do. Normal rooms in Dubai hotels can accommodate two people, but there is no room for more than two people. The Indian duty manager asked me to book a room at the hotel. room, I am a hotel guest and can go up to the floor. It’s really disgusting. We have to spend money in the hotel to get it. All hotel rules require customers to spend money indirectly. Since when have Dubai hotels been so short of business? ? ? ? ? ?
Second: I turned on the lights at 11:30 in the morning when I checked out on the same day. I checked that there was no light on the room button. I called Guest Service for a long time to answer the phone. After answering, I told him that the lights in my room could not be turned on. The nice guy directly asked me to transfer to Other numbers. I listened to him and dialed other numbers according to his instructions. I called other numbers many times but got no answer. This hotel operation is really interesting. Who can bear this? ? ? ? ? ?
Third: The hotel room/corridor smell/hotel room is not good and has a strong smell.
Since the hotel wants to do this in the service industry, why not disappoint them by booking a room directly online and giving them bad reviews (this is not intentional, all the hotel's operations are indeed unforgettable). I sincerely recommend that if you are on a business trip to Dubai or traveling to Dubai, you must not choose this hotel and avoid this pitfall. If you really want to come to this hotel to experience it, I also hope that everyone can have an accommodation experience in this hotel.
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