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I've stayed here during the first week of may and though this is not one of the best stays in ooty, there's nothing serious to complain. I've paid for 3 days and that's a bit much for this hotel. However it was the peak season so almost all the hotels are over priced at this point of time. The rooms were neat and over all hotel is maintained well. 24 hrs hot water facility is available. Road leading to the hotel is narrow and parking is very congested. I suggest not to prefer this if you are coming in own vehicles. Room service and restaurant could do better. It will take 15 mins walk, mostly flat surface except near the stay, to the market area where you have a couple of good restaurants and other shops. Overall it's a 3. 5/5 kind of stay.

Really old facility, with really bad maintenance. Rooms, bathroom fittings, doors, and even towels provided all are in pretty bad shape and badly need repairs and upkeep. There were no tissue papers in the bathrooms. Cleaning is poor. Saw a dead bird on the balcony of the room where we stayed. They’re just trying to make the max out of an old facility without doing *any maintenance* - absolutely not worth the money we pay. The restaurant and food are decent, but poor ambience due to the lack of maintenance for the past many years.

I chose garden manor as we didn't get a room in our usual hotel. But we weren't disappointed and the service and rooms were super clean and the location was also at a great place, nearby botanical garden. Loved the way the hotel management treated us. Will definitely recommend my friends and family to this hotel.

The property is centrally located and a must visit if you are interested in Victorian architecture. The property is arguably from the British Era(at-least the Victorian suits). The suit rooms are huge and are carved in wood from floor to ceiling. They have an amazing restaurant and the food is yum. F&B manager Bede and his team including Rajesh were ever ready to attend to all our need. I wish Bede managed the entire property as his personal touch was there in every meal served in the restaurant. Veeramuthu from house keeping is another staff who goes extra mile to satisfy his inmates. A must stay in case you are visiting Ooty. NB- try to book suit rooms as there is no balcony attached to the the rooms in this hotel.

One of the best resorts in Ooty. Before starting my detailed review, a very high level review - Ooty is a beautiful hill station, but in a highly commercialised hill station like Ooty, getting a panoramic & peaceful place is really challenging. In my past 2 visits I was staying in other resorts near Ooty lake where the view was though good but somehow I was missing the hill station feel. But this resort really made my trip enjoyable. Reached the resort around 5pm, our Valley view room was ready & in reception staffs were professional & friendly. Within a minute they completed our check in. Room : spacious & clean room ( geyser, room heater, kettle, mini fridge etc available). We booked for valley view room & view from the room was mesmerising. If they would have planned for a balcony in valley view room, that View : Ketty valley view was mesmerising, full of clouds and a wide variety of plantations. On day 2 we enjoyed the sunrise ( if you are staying here, don’t miss the sunrise view ). On day 3 it was full cloudy, a short morning walk in clouds with singing birds and beautiful flowers was super refreshing. Food : Now coming to the best part of our stay. A big shout out for Mr Ranjan ( the chef ). He personally was checking with all guests on dinner/ breakfast menu. On day 1 we ordered nonveg food which was really yummy. On 2nd day Mr Ranjan asked us what we want for dinner, we ordered veg food ( jeera rice, aloo jeera, mushroom 65, naan, dal fry , masala papad & raita ), he made the best veg food I have ever tried. Breakfast also lot of varieties. Mr Prem Kumar was really prompt in service hot food. We liked the vada & sambar on day 1, requested Mr Ranjan to repeat the same on day 2. ( juice, fruits, bread toast, egg omelette, boiled egg, upma, poha, aloo paratha, dosa, vada, idli, poori, aloo sabji, sambar , chutney etc ) I am not sure what else I missed in my review, but in short, my third trip I highly enjoyed because of this resort. I will definitely visit this resort again. A highly recommended place. Few pics are attached for reference. Thanks for reading !