Top rated hotels in Charleston

West Ashley Inn
2.4/597 Reviews
My name is Laneda Williams I'm writing this grievance complaint . I was treated unfairly and my civil rights had been violated. I checked in on April 4 , 2023 and stayed in room 139 with bed bugs and roaches. The roach was big and had babies too. I brought a can of raid . I didn't know they had bed bugs until I finally laid up under their sheets after a week. So, I was woken up by something biting me I turned on the light and looked on the pillow and there was a bed bug. I went to the office at 2:00 am in my night clothes and told the staff that I have bed bugs, I went to room 229 and moved my belongings from 139 room to the new room . Okay, I was made whole with that situation . Now, I paid by the week the total amount is $496.74 times 4 for the month. The grand total is $1,979.04 . I just paid for the room again (weekly) on Friday 28, 2023 and early Sunday morning around 12:00 am. i was told that i had to leave the premise because i had my door open. The lady security guard did not knock on my door she was too lazy to walk up the stairs to tell me to close my door. But, instead she screamed from the top of her lungs , like a block away to tell me to close my room door. Motel 6 robbed me of my money that consisted of $494.74 . I have all of my recipients for proof . I contracted the Health department and BBB about this matter. WHERE'S MY MONEY !!!!!!!!!!!!!!! REFUND MY MONEY !!!!!!!w

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