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Great spot! Perfect location to downtown,loved it !!Though the weather was nasty!

I was pleasantly surprised after reading the various reviews on this hotel. We attended a birthday party for a relative. The party was in one of their private rooms with a bartender. The plated food (chicken or salmon) was excellent.) The hotel rooms were clean and in good condition. And, the beds were extremely comfortable. I was really impressed with the handicapped accessible room that we needed for my husband. It was large with a really huge bathroom. The staff was the reason that I gave this hotel a four-star review. They were friendly and readily accessible when we needed information or support. A special thank you to one of the bell captains who brought a wheeled cart to take over forty gift bags down to the party room. Again, good service. Coming from a metropolitan area, I am comfortable giving tips for service. We also enjoyed the hotel restaurant. The menu was large enough with a great breakfast buffet. The food was very tasty and varied. There was made to order omelets included with the brunch. It was the first time that I saw smoked salmon and grits on a breakfast buffet, but it made me happy. We ate a number of lunches at the same restaurant. Their Nicoise salad was excellent, very well priced, with a piece of cooked-to-order tuna. It was beautifully plated and delicious. The drinks from the bar were not over-priced. The cocktails were excellent. We didn't have cars and quickly could have Ubers drive us to different sites. I'd return if in the area.

This was no doubt at one time a wonderful Inn. Now unfortunately it is showing it’s age and has an air of neglect about it. There were several positives: very spacious accommodations, lovely grounds and easy walk ability to the formal Gardens of Middleton Place, view from our second floor room looked like we were in a tree house elevated along the canopy of the Oaks. This weekend trip was a belated birthday present from my husband and he bought a package. There was a huge, gorgeous flower arrangement in the room along with a cold bottle of Prosecco in the frig. The package included dinner at the Middleto Place restaurant which was lovely. Now for the reason for the 3 stars. This is a very expensive place to go for a weekend but I don’t mind the money if everything is appropriate for the cost. Our first impression when we entered the room was that it smelled strongly of bug spray. And that smell lingered all weekend. But even with that we had a couple infamous Palmetto bugs in various states of death throes and the little inch worms and flying bugs that seemed like fire flies didn’t seem phased by the spray. When we shared this with the desk the response was, well we are in the woods. The windows take up an entire wall and would be stunning if they were cleaned. Again the woods and humidity must make it challenging but for the price I would expect more. The paneling was showing its age as well and the sofa and overstuffed chair. The room was huge and we could have danced but it only had a queen sized bed which looked smaller because of the room size. The mattress sank terribly in the middle and every time one of us moved we ended back up in the middle. A breakfast buffet was included and it was also a bit neglected. On the bright side it looked like they were renovating the unit next to us so hopefully they will return this place to its original glory. I would try it again if I knew it was in an updated room, and during the off season when prices are better.

We really loved this hotel. Not too far from the airport and close to downtown too. Price was a bit higher than we hoped but once you see the room it's worth it. Breakfast staff really friendly and helpful but the breakfast could use some work though except the Waffles those were pretty good. The front desk ladies are so warm and welcoming except for one. I had to go back to ensure I got her name Kaya. She needs customer service training or maybe she's not a people's person if so she's doing the wrong job. Her approach is like she's bothered by you when you go to the desk. First time in Charleston so I asked directions to the Historic District and where to find what. She looked at me and said ”ma'am you can use your GPS that's what I use” and she went back on the computer to do whatever she was doing. That same day we left and went to get a quick lunch at Ruby Tuesday next door (DO NOT TRY THEM), my husband who is super friendly and talkative with everyone was just sharing with her about Ruby Tuesday and asking if she ever tried it, bluntly said NO, and went back on her phone. The ladies that work at night were totally opposite, Tonyann and Fiona. They recommend Triangle Char and Bar a MUST try very close to the hotel. They always have a smile and are ready to help. Overall, I'll definitely be back at the hotel, but hopefully, Kaya isn't there when I am.

I stayed here on a girl's trip to Charleston and was also able to use American Express points which was a bonus. (It was a LOT of points but the nightly room rate was quite high so I expected that). The hotel is beautiful, quiet but cool vibe, very understated. My room, while small, was quiet, well appointed (gorgeous chandelier) and the bed was SO comfortable. One thing I thought strange was that there were no in room coffee or espresso options. They did have a morning coffee self service stand in the lobby which was fine. There were also no places to grab a quick bite to eat to take on the go which would have been convenient. Two of the mornings I was there I didn't have time to either order room service or go sit in the lounge to order breakfast so I ended up eating a granola bar that I had with me since I was meeting people for other activities. The service across the board was excellent. The views from the Citrus Club were beautiful although service there seemed to be way too slow and the whole key card/wait for entry didn't quite seem necessary as we had to wait twenty minutes to get up there and found it 50% full (maybe a staffing issue?). Regardless, it is a lovely hotel, a block off of King Street. I would definitely stay here again.

Lovely, well-appointed, comfortable hotel. The room was clean and the location is great - you can walk everywhere. Loved the breakfast basket each morning - really unique idea. Housekeeping was great as well - room was cleaned and set up each day and coffee maker was restocked each morning. Comfortable bed and spacious bathroom. I stayed in a Studio but it was bigger than my apartment! Only downside: sometimes sharing the elevators with 7th Floor rooftop goers was a bit of a concern, but I would just wait for the next elevator and no USB ports in the room. Will definitely stay here again and highly recommend to others - just will remember to bring an extra charger.

Rarely leave reviews. This place deserves it. It was all so perfect for a couples weekend. Pool and deck was gorgeous with great views. The hotel is close to all downtown. Every sitting area throughout the hotel was done to perfection. You can spend a full weekend just in this hotel and it’s amenities if you wanted. The club room was an added bonus with great service. When they didn’t have the drink I wanted at the club bar, Dan went out and got it for me. 5 star service and hotel.

Staff at the front desk was a bit dismissive and parking costs $20/night. Breakfast not included but there’s a restaurant on site. Pros: - great location, close to attractions, restaurants, shops - Wifi works well - rooms are relatively clean however I found a few hairs here and there - rooms are spacious enough - Check-in is at 4pm officially but our room was ready at 2pm so we could check in - mini fridge in room - the hotel is nicely furnished and decorated - 24-hour fitness center - 2 complimentary bottles of water - Coffee machine in the room Cons: - staff at the front desk could’ve been friendlier - bed too soft and pillows too thick - A/C didn’t work properly—the room was either ice cold or hot

Everything was wonderful. The room was clean and inviting the bed was comfortable. The staff was so friendly every single person we encountered. They were kind helpful. Everything was perfect in this stay. We love the proximity to everything downtown the comfort of the food, the snacks throughout the day in the parlor. could not have asked for a better experience. Looking forward to going again.