Resort-Style Hotel in CarlsbadWelcome to the Holiday Inn Carlsbad - San Diego, an IHG Hotel. Carlsbad’s amazing weather and stunning beaches make it one of the best places to visit in California year round. The seven miles of surf, sand and sun beckon for endless outdoor activities. You can always count on Carlsbad’s beaches for ocean fun anytime of the year!Discover all that Carlsbad has to offer when staying at our breathtaking, resort-style Carlsbad hotel. Convenient location with numerous attractions are just a short drive away, including, LEGOLAND® California Resort, the Carlsbad Flower Fields, the world famous San Diego Zoo, Safari Park, Sea World and Camp Pendleton.Whether you are visiting for business or leisure, we have all your needs covered. Guests can enjoy great amenities like complimentary wired & wireless internet access, outdoor pool and spa, in-room mini fridges, free parking, 24-hour business center kiosk & fitness center.Our resort-style courtyard is your perfect escape. You can put at our practice green or take a dip in our pool after shooting some hoops on our sports court. Make sure to enjoy a culinary experience at Stratus, our full service restaurant and bar.The indoor/outdoor meeting and banquet facilities boast the perfect location to celebrate weddings and other special events.The best of Carlsbad is awaiting you, and the journey begins at the Holiday Inn Carlsbad.
GGuest User2022.09.21
Booked a two night stay here when I was in the San Diego area for work. While the property is aging, I can see that they try to maintain its upkeep pretty well. Unfortunately, there were some issues of concern that made the experience less than amazing. I wasn't expecting an Intercontinental (I've stayed at two ICs this past year) - but being that it is part of the IHG, I was expecting at least decent service. Pros: * The IHG website/app were having issues due to the hack. I finally was able to book a reservation, but called the morning of to confirm. Todd was friendly and efficient, was able to confirm my reservation (booked directly through the hotel), view preferences and noted my late checkout request. * Lili was the front desk agent when I checked in. She was friendly, efficient, knowledgeable. She also was able to notate my late checkout request for 2pm. * I reached out to Lili shortly after checking into my room and noticed what looked like pet hairs (see attached photos) in a corner of the room. She expressed genuine concern after I showed her the photos, and had Yolanda stop by with a vacuum cleaner. * Centrally located to groceries and restaurants (walking distance to Trader Joe's!). * Courtyard view rooms have better noise insulation from the road - a good thing considering that the hotel property fronts a major roadway (Palomar Airport Road). * Rooms have a mini-fridge, which is helpful since most hotels don't offer one. * The hotel's on-site restaurant, Stratus - was open everyday for breakfast/dinner - their buttermilk pancakes are great. Cons: * The pet hair situation led me to wonder what other shortcuts was taken (or not taken) in turning over the room. If you look at the photos, this wasn't a stray pet hair here and there - the amount of hair should've been noticeable if the turnover was just a bit more thorough. * The wireless internet kept cutting out throughout the stay. I'm not sure where the router is, but perhaps the hotel can consider adding a few wireless access points throughout the property, since the signal kept getting dropped. * The walls are thin. I was next to a guy that played his TV on at full blast - it sounded like a concert every night. I could hear vividly his phone conversations (colorful language) too. * Late checkout was inconsistent. Todd noted my request initially over the phone - he said he would be able to offer 1:30pm. Lili upon checkin, confirmed it for 2pm. My card stopped working at 12:30pm when I left to move some of my belongings to my car. I waited behind 3 other guests before I was able to be helped and Veronica asked if I was still checking out at 1pm. I mentioned the later time that Lili offered and even pointed out that had my card still worked, I wouldn't have lost 30 minutes waiting in line and probably would've been able to check out by 1pm. * When I finally managed to get back into my room to remove the rest of my stuff, I went back down to the front desk. Which had four
Daily Mandatory Charge includes: 2% Carlsbad Tourism Business Improvement Assessment
Stay a while at our new, pet-friendly Home2 Suites by Hilton Carlsbad. Conveniently located near Carlsbad and Vista Business Park. Our excellent location also puts you within minutes of nearby attractions including LEGOLAND and Carlsbad Beach. You’ll feel right at home in our spacious suites offering a well-equipped kitchen complete with a full-size refrigerator, dishes, microwave and flatware. Enjoy the open and airy layout of your suite, which includes a living room, sofa bed and separate bedroom. Each suite gives you what you need to be productive with an ergonomic work environment. Bring your pets with you: we offer special amenities and services to our furry guests.
Our outdoor pool is a great way to unwind after a long day of exploring the city. Wake up to our free breakfast, including hot breakfast sandwiches, fresh fruit, coffee and juices. Use the free WiFi and stay connected during your stay. For business guests, our modern business center is the perfect place to catch up on emails. Manage your time effectively at our Spin2 Cycle Center—Laundry and Fitness Facility.
TTravlprincess2024.03.09
Booked this property based on experience at other Home2's, but IMO, it fell short of the standards for the brand. The front desk staff were all friendly and helpful, coffee and tea kept stocked, and location great for those going to Legoland. However, the king suite with curtain didn't offer the privacy for one person to sleep and the other to read or do anything besides sit in the dark, as the curtain is translucent and doesn't filter light (see photos). To make it worse, lamplight reflects off the TV screen, doubling the effect. Room doors will either slam loudly or, if one tries to not slam it, will not quite close completely to lock without an extra tug, a safety issue. Biggest disappointment was with the breakfast area, which appears to have staffing and resource management issues (see photos). The hot dishes are not labeled. I thought the pan of white mystery clumps contained fresh cheese curds at first, an unusual offering, but whatever... Then I took a bite...disgusting...imagine what unseasoned boiled earlobes might taste like. I had to ask what it was when I could finally locate someone working in the kitchen. It was supposedly scrambled egg whites, which made a daily appearance the week I was there, along with pork sausages (had to ask about that, too, since I don't eat pork). Gluten-free options are limited to proteins and fruit, with Cheerios in a large dispenser, subject to cross-contamination. Fresh fruit was not wrapped. I saw one guest handle each and every apple before he selected one. Ewww. Each day, there was a shortage of plates (see photo with no plates under or on counter). I was delighted to finally be able to eat on my last day there, when the pre-packaged hot bites included a delicious gluten-free frittata instead of the Jimmy Dean pork breakfast sandwiches which had been the only choice for days before. Will probably stay somewhere else next time.
Located in Carlsbad (La Costa), Omni La Costa Resort & Spa Carlsbad is within a 10-minute drive of Moonlight State Beach and Carlsbad Premium Outlets. This family-friendly resort is 4.3 mi (7 km) from LEGOLAND® California and 4.6 mi (7.4 km) from Flower Fields of Carlsbad.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 8 outdoor swimming pools. This Tuscan-style resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grab a bite at Bar Traza, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Carlsbad? This resort has 110000 square feet (10219 square meters) of space consisting of a conference center and 46 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 607 air-conditioned rooms featuring MP3 docking stations and DVD players. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
100 reviews
3.9/5
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BRL 1,937
per night
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Embark on the ultimate Southern California getaway at Park Hyatt Aviara Resort, Golf Club Spa. This luxury, AAA Five-Diamond resort is nestled within 250 acres of vibrant greenery and panoramic views, embodying the pinnacle of luxury. The resort boasts five exceptional restaurants, adult and family pool experiences, spacious cabanas and Topgolf Swing Suites. For those seeking rejuvenation and holistic wellness, the Miraval Life in Balance Spa Aviara stands as an oasis of serenity. Renowned for its transformative experiences, offering an array of therapeutic treatments, mindful practices, and personalized wellness programs. From the meticulously appointed guestrooms and suites, to the attentive service that anticipates every need, Park Hyatt Aviara designs every aspect to elevate your experience, making your stay a celebration of luxury and leisure.
MMichelle yang2019.09.05
The location of the hotel is very good, it is definitely a summer resort in summer. There is no hotel private beach at all. Don't even think about it except to see a small bay or beach. The price is not cheap, nearly 500 dollars a night, the hotel only provides a few pool bubbles. There is a golf course, and the hotel staff is absolutely top-notch service, which is commendable.
The Westin Carlsbad Resort & Spa features expansive guest rooms and suites with coastal views, a serene spa, gourmet cuisine, 24/7 fitness facility, resort-style pool, and more. Experience true luxury when you stay at our Carlsbad resort with refined spa treatments, California coastal locally sourced cuisine and hand-crafted cocktails at our 20|TWENTY restaurant amidst coastal views, and sunbathing poolside. Our hotel is in a prime location of Carlsbad, walkingdistance to LEGOLAND California and only a short drive to the many beautiful white sand beaches of San Diego. The SoCal golfers’ favorite, The Crossings at Carlsbad golf course, isadjacent to our hotel offering an amazing experience to golfers of all levels. After a full day of exploring Carlsbad or SoCal, you'll love coming back to your home away from home.
TTONG2019.07.21
If you want to go to Lego, the hotel location is very good, you can go directly to Lego's back door, and the hotel has a special LEGO front desk, she gave me two tickets, meaning that adults buy an adult ticket, children are free, we are just It is a family of four, it took more than 260 knives, bought two adult tickets, including the aquarium! The poolside environment is very good, the night pool is warm water, children are very happy!
Sheraton Carlsbad Resort & Spa is a family hotel with swimming pool in Carlsbad, CA, offering the perfect getaway for families. Our hotel features expansive suites with beautiful seaside and property views, poolside dining with farm-to-table bites at our 7 Mile Kitchen restaurant, an on-site spa, and more. Located in the prime location of Carlsbad, our hotel is walking distance to LEGOLAND California, with a private entry access exclusive to our guests. The white sand beaches of Carlsbad, Carlsbad Lagoon, and Carlsbad Flower Fields are just a short drive away. A golfer’s paradise, The Crossings Carlsbad golf course is adjacent to our hotel, offering an amazing experience for golfers of all levels. After a full day of exploring Carlsbad, unwind in your comfortable and airy guest room, where you can store your leftovers in your mini-refrigerator and indulge in your favorite shows. For the ideal family hotel with swimming pool in Carlsbad, CA, look no further than Sheraton Carlsbad Resort & Spa.
RRUI2019.07.08
The front desk service was huge. We arrived at the hotel at around 12 o'clock in the evening. We had a long-distance drive all day. We thought that the sheraton service could not be bad. I knew that the front desk was a fat white man. When I checked in, I kept rolling my eyes all the time. When I applied for membership, I was too sleepy and didn't respond. I asked a question. The front desk immediately replied, ”I am very busy today, don't ask me to see it yourself.” At that time, I thought it might be too late. The front desk had emotions, and it was true that in April, it was obvious that the trash was a hostile phenomenon. After the completion of the process, I did not tell me how to find the room, just an understatement, ”Go through the door.” As a result, there was only 3 floors in the back of the lobby, and our room number was 50. I asked him back. He confirmed that he was on the 5th floor. He immediately left the lobby and told him not to look back. In desperation, I had to bite the scalp on the third floor. Fortunately, I met a couple of black couples who went downstairs to buy wine in the middle of the night. They were very friendly and said that they also found a room for a long time during the day. The actual situation is that the sheraton hotel and the next resort share the lobby and porch. You need to go upstairs through the hotel room corridor, find a glass door at the end, swipe the card and then take the elevator to the resort floor. On the night of the check-in, I sent a complaint letter to the Shereton complaint mailbox. It has been two months since I saw it. Today I saw the app reminder comment. The disgusting feeling of Lima is coming to the fore, and I have to give a bad review.
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the resort for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.Securing passes to the city's top attractions is simple with the resort's ticket service and tours. Repeatedly enjoy your best-loved attire with the aid of the laundry service available at LEGOLAND HOTEL AT LEGOLAND CALIFORNIA RESORT.During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The resort is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at resort are equipped with linen service, blackout curtains and air conditioning.Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker and instant coffee.LEGOLAND HOTEL AT LEGOLAND CALIFORNIA RESORT offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at LEGOLAND HOTEL AT LEGOLAND CALIFORNIA RESORT. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at resort to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Snack vending machines...
Ttonyma2020.01.31
The hotel is next to Lego Park~ It is the most convenient place if you go to Lego to play. The parking fee is 22 dollars for a day~ When you enter the door, you can tell the entrance that you can pay for parking at the hotel if you stay in the hotel. The hotel will give you a card for you to enter and leave the hotel. One of the advantages of staying in a hotel is that you can enter Legoland early to play~ Breakfast at the hotel is still OK. If you have a Chinese stomach, you probably need to buy something to eat with you~ Because the breakfast is very American~ The temperature of the air-conditioning in the hotel room is a bit problematic, but not at night Warm breeze~ Because I came to California in winter, it’s still a bit cold at night~ Also, it’s better to check the official Lego website to see if the door is open when I come in the off-season. Because the opening time is uncertain in winter~ I just caught up to it this time. It’s also a good choice to spend a night in Lego hotel to enjoy the tranquility
Daily Mandatory Destination Charge includes: Premium guest internet access; daily $25 food and beverage credit for use in all hotel outlets; daily one hour bike rental per room.
Located in Carlsbad between San Diego and Los Angeles, The Cassara Carlsbad is a family-friendly resort, adjacent to LEGOLAND® California and SEA LIFE Aquarium. The hotel has a prime location with easy access to I-5 San Diego Freeway and close proximity to businesses including NRG Energy and Viasat Inc. The beach is a short drive away, offering a range of water activities like surfing, kayaking, and fishing.
The hotel has two outdoor heated pools with jacuzzis. One is an adult pool with swimming lanes, a pool bar, and cabanas. The second is a family pool with interactive water features, slides, and lounge chairs. Other hotel amenities include a fully-equipped fitness center. Modern guest rooms have a laid-back Californian vibe, perfect to unwind in after a busy day of sightseeing. In-room amenities include free WiFi, a mini-fridge, coffee maker, and work desk. Room upgrades offer additional amenities including a balcony, wet bar, and partial coastal views.
Enjoy all-day dining at Karl Strauss Brewing Company, located on the same campus as the hotel. Unwind in The Cassara Kitchen & Bar which serves Carlsbad-inspired cocktails and small plates. Room service is also available.
2,800 square feet of dedicated event space is available for meetings, events, and weddings. Inspire attendees with full-service amenities and unmatched ocean views. The largest venue can cater for up to 150 guests in a reception setting.
Whether a family vacation or passing business trip, The Cassara Carlsbad is a welcoming hotel that caters for everyone (including your pets).
GGuest User2024.05.06
The hotel is worthy of being a Hilton, with drinking ice water, hot springs and swimming pools. It is very close to Legoland, a 10-minute walk, and not far from the beach, where you can see the sunset over the sea. The American restaurant in the hotel has authentic taste and large portions.
Daily Resort Charge includes: WiFi: beach chairs, towels & umbrellas: 2 water bottles, refillable at stations: shuttle service: morning premium coffee: beach bicycles: 20% off Ebike rentals: 15% off select spa treatments: 10% off pool cabanas & gift shop retail.
Situated next to the Pacific Ocean, Cape Rey Carlsbad Beach, a Hilton Resort and Spa boasts an outdoor pool and an elevated spa area, on-site bar and restaurant. Our spacious rooms have great amenities including free WiFi, 50-inch HDTV with extended channels, iPod docking station, microwave and a refrigerator at Cape Rey Carlsbad Beach, a Hilton Resort and Spa. A comfortable desk and seating area also featured in all rooms at the hotel. Select rooms offer balconies or patios with ocean views. Serving breakfast, lunch and dinner Chandler’s Restaurant & Lounge is located on-site.
The restaurant offers a menu inspired by locally grown fresh produce and features signature cocktails. For your convenience our on-site fitness center and business center with fax and photocopying services are available at the hotel. A gift shop and 24-hour reception are also offered. Legoland and Carlsbad Premium Outlets are within 5 miles of the resort and conveniently accessed by the complimentary shuttle. San Diego Zoo and San Diego International Airport are less than 40 minutes’ drive from the hotel.
2024.10.17
Linen first class Valet first class Front Desk The best location. Love it Neighborhood first class Add two more handi cap parking slots at the rear entry way PLease. We will make this our ”Go To” home in Carlsbad, CA Thank you all in the facility. They know what they are doing and it's well managed.
Located in Carlsbad, Hilton Garden Inn Carlsbad Beach is by the ocean, within a 5-minute drive of Flower Fields of Carlsbad and Carlsbad Premium Outlets. This hotel is 1.9 mi (3.1 km) from LEGOLAND® California and 2.2 mi (3.5 km) from SEA LIFE Carlsbad Aquarium. Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops. Satisfy your appetite at Coast 6450, a restaurant which features a bar/lounge and an ocean view. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Carlsbad? This hotel has facilities measuring 7029 square feet (653 square meters), including conference space. Self parking (subject to charges) is available onsite. Make yourself at home in one of the guestrooms featuring microwaves and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
邬邬2019.07.13
Crossing the road is the sea, and going to the beach is a long way. Parking is expensive. There is a place to eat in the lobby, and it is delicious in the evening. It is delicious. very quiet. Still satisfied.
102 reviews
3.9/5
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BRL 1,108
per night
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.3/5
Excellent
LLEIThe rooms are very large and clean. The pool is divided into adults and children. The children must go to the children's pool every day. There is a great beer house restaurant at the entrance of the hotel. You can solve the problem by visiting Legoland. Outlet is less than 5 minutes drive from the hotel, recommend the Grand Pacific Hotel to Legoland, walk no more than 10 minutes
LL7360FIpbHorrible business practices at this Motel 6. Worst experience someone could have with a hotel, on a Friday. No rooms were available but evidently I had caught the last minutes of their lower rate. How could I know? Man slammed down the phone on me. I was lied to, with an hour to vacate. There were plenty of rooms just for 15.00$ more. I had a guaranteed and paid reservation. Jerks. And they never tried to help me or make things right. Don't trust these people. Don't stay here longer term. If you need basic empathy or have a problem no one can really help, which is a bad situation.Rooms are great but the user friendliness is absent. I felt discrimated against. What apology could fix something like that or how this management disrespects its paying guests? Terrible service.
吴吴Opposite the outlet, shopping and eating are very convenient. The hotel check-in time is at 4 pm. I can't check in early. The beach recommended by the waiter is really good. The sand is fine and clean. The hotel is quiet and there is a swimming pool, nice!
FFEIFEIHow should I evaluate it? The front desk service is still very good, because my family had a wounded man with a broken leg and crutches. I specially arranged the first floor and showed me first. But when I entered the hall, the cleaner was mopping the floor and the floor was slippery. My patient fell again and was injured twice. The most important thing is that, for some reason, Ctrip sent a text message saying that we did not check in and deducted another time. I wonder if it's a Ctrip problem or a hotel problem? In short, the communication is not smooth. This is the second time that the check-in information cannot be checked for repeated deductions during this trip to the US Causes us a lot of trouble. I hope Ctrip will pay attention to it instead of blocking my comments
GGuest UserThe room, definitely needs an upgrade. A desk chair that is not ripped, a bathroom mirror that is hung straight and a TV unit that is not scratch, oh an a TV with more than about 10 digital channels would be nice. We didn’t get hand soap to wash our hands in the bathroom, I asked about this and apparently there was none. Very unhygienic of the hotel not to offer soap considering the last two years of life. Also your elevators certificate is out of date. Breakfast is nice, they are all the same only I would like to just have staying guest attended breakfast. As on a few occasion people entered straight from the street one lady that helped herself too breakfast even had an ankle monitor on and was quite happy to tell everyone trying to eat breakfast. If breakfast is open to helping people that need it, I understanding only it would be nice for paying guest to know that breakfast is open to anyone that knows about it. During our stay we had a group of school soccer players over two days, which means that more food is generally eaten and drunk. Two mornings we had to use milk that was not in the individual cartons, bananas were never seen after day 1, yogurt choices were down to one and no hot chocolate. Yes, it is hard to keep everyone happy with supply but this group of school kids would have booked in advance, maybe the hotel should prepare for this situation. Room service, I did not put out the green sign and wanted my room cleaned, do you think it happened? No, I went to reception to ask why and was told that they are under staffed and had to clean a 5th of the rooms. I am glad that me as a guest is not seen as a priority to have a roomed clean, clearly my hard earned money is not worth the time. As a hotel guest you pay to have these services if the hotel can not offer these services, tell the guest or offer a discount for half the services of the hotel. Pool, the morning of Sunday at my stay I went for a swim, around 10am. Firstly the pool was not open, it apparently opens at 9am. Once we got it open pool towels were not available as they were all over the ground from the day/night before. Yes, I know it is hard to get staff, if this is the case close half the hotel and let the guests know otherwise you are expecting these facilities to be functional and up to some sort of standard when paying full price for a stay.
LLubarskyOur stay was nice and relaxing, which was the reason for getting away. The room was pleasant and very clean. And the bed was comfortable. I slept like a baby. There weren't many amenities, but they did have the most important one, as far as I'm concerned, the beautiful swimming pool. I was very inviting. And the customer service was great. Very friendly, professional staff. I would definitely recommend Motel 6, to my friends and family.
Budget Motel, obviously run 'on a budget'. Our ground floor room (123) was clean and basic, no frills, just in need of some upgrading and a fridge/coffee maker, etc, etc. This however would then increase the daily rate for the room. We felt safe, the bed was fine, aircon wasn't noisy, shower worked and the towels were adequate. Sure we've stayed in better places, but this was a great price and where we wanted to be (walking distance of 'down town' Carlsbad). No bugs, no problems, front of house staff pleasant enough, decent care free stay of two nights.
GGuest UserWe had booked 2 rooms at this hotel for a Carlsbad weekend. It was simply the worst hotel we had ever seen. The hotel looks very nice from the outside. It was not what we expected at all. In order to utilize the kitchen facilities and a coffee maker, you had to check them out at the front desk. There really was no breakfast facility as advertised. They said they put some packaged goods on the table by the front door. When we got to the room, it smelled and did not feel clean. We didn't feel that the sheets were clean and looked for bed bugs quite honestly. My girl friend said she would sleep with her clothes on because it felt so dirty. My son and his wife moved three times trying to find a decent room. We tried to move as well. They offered us the first room he was assigned and turned down. When we went to the second room they offered, there were rings from drinks on the kitchen counter and what appeared to be a significant amount of ashes in the bathroom sink. At that point, we went back to registration and they offered to cancel our reservation. The front desk was very accommodating, so we were very happy with their response. They were the best part of our experience. We left and I couldn't get the smell out of my nose for almost an hour. It was a combination of cooking smells and cleaning fluids. The word that we all kept saying was that it needed to be a demo and total rehab. It was probably the worst hotel experience any of us have ever had.
GGuest UserI think this place recently changed hands. The evening staff that greeted me when I arrived was eating her dinner - noodles- at the check in desk. Nevermind Covid still being a ' thing' , she continued to eat while checking me in. She was extremely rude and acted like checking me in was more of an annoyance than anything else. She didn't tell me what room I had, what the WiFi password was, amenities etc. The inhospitality of the staff remained the norm throughout my entire stay. That is with the exception of one housekeeping person and a new staff member named Christopher. The door magnet didn't work The coffee was like Folgers and terrible There weren't any drinking glasses in the room and only one coffee cup The bed was so soft I had to put a pillow under my back I could go on Trust me there's a lot more But suffice it to say All in all A motel 6 would have been more comfortable This was not a great experience. However ALL could have been overlooked if the staff was friendly. They should hire Christopher to manage it He knows hospitality. Oh and I should add That at checkout time The owner it manager who wears a shiny tan suit Makes sure there's a police car outside ready to get rid of any guests who don't check out in time. That's right - he's a pushy mafioso type person. Very rude and in your face. Too to the hotel Get the shiny suit guy off the property. He's bad for biz. Carlsbad is a high end destination place and he is more appropriate for Folsom.
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