Top 5-Star Hotels in Busan

The location is excellent! Access to Haeundae Beach & walking distance to the market & subway stations. The staff ma were very helpful & accommodating, spoke good English. Nearby street seafood stalls & street food. My daughter & ai had a great time there.

The room is in good condition and it’s very clean. Excellent service from the hotel staff. Good amenities within the hotel, including the outdoor spa and swimming pool. Looking forward to returning again in the future.

Thanks to Mr Dong-Yeop Lee the Duty Manager of Grand Josun Busan and his team Mr JinHun and Mr Seyoung for recovering my daughter favourite bed soft toy which was accidentally thrown together with the shower robes and sent to the laundry contractor for wash. Without way above their best efforts to go down to the laundry plant located a distance away from the hotel in the wee hours of the following day to check through every robe, I believe our trip to Busan as well as Seoul will not be a memorable trip. Your service is unparalleled and your effort to console and reassure the guest aftermath the promise of recovering the lost item is indeed well commendable! Excellent and top class service to recommend all to visit this hotel whom staffs are pleasant, friendly and helpful to the hotel guests. KEEP IT UP and thank you so much for turning around our mental debacle.

A perfect place to stay and the Seaview room is fantastic! Will definitely stay here next time when visit Busan

Ananti at Cove Busan We went there because the kids sang that they wanted to swim We stayed with our 8-year-old and 3-year-old children and enjoyed swimming We enjoyed the happiness with room service The pool was a little bigger than Haeundae P Hotel and the room condition was also really good There was a bathtub in the room, so it was perfect for soothing the regret after swimming! I liked it We were able to enjoy pleasant water play We tried to use the meeting and McQueen's Lounge But I thought it would be a nuisance to others because of my 3-year-old son's screaming skills, so we did everything in the room But there was no inconvenience The kimchi stew we had with room service was delicious The club sandwich and chicken were delicious The kids' omelet rice was a little disappointing We made happy memories in many ways

5 stars hotel with 5 stars amenities such as Dyson hairdryer and diptyque toiletries. Nespresso machine and 4 different types of tea available each day. You can borrow a HDMI-iPhone cable to mirror to TV for YouTube/Netflix. Family room was queen and single beds. Daily snacks such as macaroons, chocolates or fruits. Concierge and check in/out service was polite and prompt. Short cut from hotel to LCT mall (towards Haeundae beach) was very handy. The mall has few shops opened such as a bakery, 7-11, and cafes. Hotel is in the building on far right in pic.

Advantages: 1. The hotel's exterior and lobby are nice, with a sense of high-end solemnity, suitable for business trips. 2. It was my first time taking a taxi in Korea, and the staff helped me book a taxi. I could pay with cash or credit card, which solved the problem of difficulty in taking a taxi (although I later downloaded Uber and used it successfully), which is very friendly for people who don't know how to take a taxi in Korea. 3. The breakfast environment is good. I personally think the food is OK, not amazing, but my colleagues think it is good. Problems: 1. Busan was so hot when I went there, and the lobby was cooler than the bedroom. In the morning, I had to take a shower and put on makeup because of the work environment. My God, I was sweating while taking a shower and putting on makeup. I couldn't put on makeup well. The air conditioner was very low and the temperature was similar to that of a decoration. It was really a bit frustrating. 2. The wind power of the hair dryer is a bit low, and I can't dry my hair in the morning. The wind power and speed are also a bit slow, which is really anxious for people who are going on a business trip. 3. I don't like bathrooms with bathtubs, but I feel that most traditional hotels in Korea have bathtubs. I wanted to use the shower head but couldn't pull it out for a long time, which was really anxious. In short, for someone who is used to using a shower head, it was really frustrating. I took a shower in a hurry. 4. I don't know if the welcome drink is the mineral water in the hotel bedroom? 5. I looked at the selling point of the hot spring coupon, but I didn't experience it because I was tired from traveling and didn't have suitable clothes. I felt a little regretful. 6. The room is not very big, there are many mirrors, and the design of the window is relatively antique, but can this paper paste really not be poked? 7. You can see some street views, but it's average. There are more karaoke rooms. I don't know why there are so many entertainment venues in the surrounding environment.

My family and I stayed at the hotel from 26 Dec to 28 Dec 2023 and upon checkout, the staff insisted that they had issues reversing my 200 000 krw deposit because I didn't use the same card. This is strange and confusing because I only used one credit card the whole time in Korea. I also used the same card to pay for the hotel booking upon check in. We stayed in other Lotte Hotels in Korea and compared to those hotels, our experience at Lotte Hotel Busan was not the best. During check-in, i had several questions for the staff assisting us but she told us curtly that she will explain this later. Perhaps it was a language issue but definitely rubbed me the wrong way. During our time using the pool, different lifeguards asked me on two separate occasions if my family had registered to use the pool -- we paid for the pool usage and received wristbands. They also hovered around my family quite a bit - prolly cos my husband's arm tattoo was showing under his shirt and my kids are rather loud (they are 3 and 6 fyi). We were also told by the staff to keep our 3 year old quiet. We understand that compared to perhaps other Korean children, our child can be quite loud. We tried our best to keep him quiet but he is just 3 and simply excited to be there and it was not so nice to feel like we were being watched all the time for our child.

Busan House & Beach BnB is an 11-minute walk from Namcheon Subway Station (Busan Line 2). This apartment is 2.3 km from Gwangan Bridge and Kyungsung University. Free WiFi access and private parking is available on site. The kitchen has a fridge. Towels and bed linen are featured in this apartment. Marine City is 3.6 km from Busan House & Beach BnB, while Busan Museum Of Art is 3.7 km from the property. The nearest airport is Gimhae International Airport, 15 km from the property.

The hotel staff's service attitude was excellent. They greeted us warmly and helped us with our luggage upon our arrival at 1:00 pm, and arranged for us to check in early. Our room had a beautiful view of the sea and was spacious. The bathroom was large and clean, the mattress was very comfortable, and the shower gel and body lotion provided were from well-known brands. The room was well-soundproofed, quiet, and very comfortable. We also enjoyed a delicious breakfast in our room on the second day, with excellent service. The only downside is that the hotel is located in a remote area with no restaurants or convenience stores nearby, so a taxi is necessary to get in and out.