Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 6, 2026
Guest User
The room was spacious, and the balcony was also very large with a nice view. The open-air onsen was amazing! The service was excellent. They even had massage devices for body and face. The matcha tea bags were delicious too. I felt a lot of thought went into everything.
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Price per night from:NZD 357
Posted on May 22, 2026
Qian ChinCelebrated 520 (May 20th) by booking a more upscale meal that day, and the experience was great ❤️. The location is fantastic! It's a 5-minute walk to Umi Jigoku (Sea Hell), so we went straight there after breakfast when it was less crowded. Regarding service, I have to say: it was the rainy season, and there were many staff members standing at the entrance, but they only bowed. It felt awkward watching adults and children run into the hotel in the rain to check in, and checking out involved carrying our own luggage in the rain too.
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Price per night from:NZD 370
Posted on Feb 5, 2026
Guest User
The hotel's location is a bit out of the way. The ocean view from the room was okay, I guess. You're required to take off your shoes when entering the hotel, but they don't even provide disposable slippers, so the service is pretty mediocre. The front desk staff also had a very unenthusiastic attitude during check-in. The hotel tries to project an image of being very clean and upscale, but honestly, the cleanliness of the guest rooms was just average; the toilet wasn't even wiped clean and had stains.
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Price per night from:NZD 210
Posted on Mar 4, 2026
Guest User
I was a bit worried the hotel might be older than it looked in the photos, but it was actually very clean and nice! I was impressed by how clean it was when I saw that each person got a towel bag for their stay. My skin felt so soft afterwards, whether it was the water or the toiletries, I don't know! They had all the essentials like a fridge, a kettle, and toiletries. All the staff were super friendly, making it a truly great hotel. Unfortunately, I was too tired to try the on-site hot spring, so I definitely want to experience it if I visit again. If I ever come back to Beppu, I'll absolutely stay here again.
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Price per night from:NZD 57
Posted on Jan 7, 2026
E1386****
This was my second time at Hoshino, and I went with friends. Everything was excellent, from the service and facilities to the environment, cleanliness, and food. The entire building faces Beppu Bay, with a minimalist design that still feels warm. The abundant use of white space, wood, and natural light makes it feel like living in a breathing art museum. The public spaces are very quiet, even when the hotel is full, maintaining the consistent understated elegance of the ”Kai” series.
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Price per night from:NZD 565
Posted on May 29, 2026
Guest UserRoom: neat clean space. lights and Aircon . the area between the beds is very spacious and there are large lockers so plenty of space to store your stuff . Bathroom: two normal showers and a large shower room where you can rent a bath hammock thing. three vanity sinks in this bathroom, then there's a toilet room with three toilets and three sinks, so lots of options. shampoo conditioner and body wash supplied. decent hairdryer. washing machine 300 yen, then dryer 100 yen per 15 mins. Security: pin code on dormitory. Amenities: there is a kitchen space and you can also order food from the 5th floor of the tower to the hostel lounge. Location: about ten minute walk from the station. plenty of eating places and shops nearby. there is a bus stop right outside. Other: might be useful if there were bins in the dormitory rather than having to go back and forth between the lounge. hooks in the bed area might also be useful e.g. for hanging your towel, although I suppose you could put it in your locker
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Price per night from:NZD 29
Posted on Jul 14, 2026
Anonymous UserIt is very near to the Beppu train station, about 3~5 minutes walking.
Breakfast is good, wide selection of Japanese and some western food.
Public bath ~ you need to walk to another Amanek Hotel, just few steps away. Nice hot pool with sauna facilities. Only complaint is the female cleaner keep coming in and out when the male guests are in the changing room and public bath. Doesn't she have better time to come and do cleaning and service? The bath area is close between late morning to afternoon.
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Price per night from:NZD 53
Posted on Apr 26, 2026
Onpes diary
I was very impressed with this ryokan stay. We chose a Family Room, which comfortably accommodated four of us. The room had two air conditioners, keeping it pleasantly cool throughout our stay. The overall atmosphere was warm and peaceful, truly ideal for a relaxing getaway.
The service was also very impressive, especially from the elderly gentleman and the male staff member who gave excellent advice. They were attentive and friendly. The other female staff were also lovely and provided equally great service.
The ryokan also has an onsen for a relaxing soak, and the location is convenient, with easy access to a nearby mall close to Beppu Tower.
Overall, it was a very memorable ryokan experience, and it's a place I'd love to visit again.
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Price per night from:NZD 83
Posted on Jan 10, 2026
Clean_Martin
I've stayed here before, and this time I brought a friend and booked a larger room. It's a historic inn, but the building and decor don't feel old at all. The Japanese-style room has a really nice vibe, and the smell of the tatami mats is so soothing. The room itself is incredibly spacious; I honestly think three or four people could comfortably stay in that one large tatami room. On the top floor, there's a hot spring with one indoor bath, a small outdoor bath, and a small sauna, all using natural hot spring water. The breakfast selection isn't huge, but all the dishes are local specialties or popular items from Oita Prefecture, so you'll definitely eat well and feel full. The downstairs parking used to be free, but now it costs 700 yen per night.
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Price per night from:NZD 52
Posted on Feb 17, 2026
Guest User
The hotel location is excellent, right next to Beppu Station – just cross the road from the exit. It has its own hot spring, which is a bit small, but guests can use the hot springs at two other nearby hotels for free. Breakfast is also served at one of those other hotels. The room rate is very affordable for Beppu, offering great value for money.
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Price per night from:NZD 25