Boutique Hotels in Datong

"This hotel has a classic, old-school charm, and it's good in the traditional sense. Our high-floor room offered excellent views (we might have gotten lucky and were assigned a room overlooking the ancient city). It was well-equipped, despite the slightly outdated design (e.g., fewer bedside outlets and a manual, classic-style toilet), spacious, and clean. The housekeeping was very thoughtful; they replenished amenities based on our usage and provided a fruit plate, pear soup, and a kind note daily. The breakfast buffet was satisfying with a wide selection and comfortable ambiance. The à la carte Chinese restaurant, in particular, left a deep impression with its unexpectedly high quality and great value for money (the dishes shown are all small portions, so please excuse my photo collection, which looks like a restaurant review, haha). All in all, a great review!"

"The staff were all very professional and enthusiastic, providing excellent service. The room was bright and spacious, the environment was clean, and the facilities were comprehensive. The toiletries and other amenities were of very high quality, and there was even a free mini-bar! Breakfast started at 6:30 AM, with a full selection of delicious dishes. It's about a 10-minute walk from the old town."

"The service attitude was exceptionally good. When a line started forming for check-in, more staff immediately came to the front desk to assist. They also offer late check-out. The room service was impeccable, and they provided a crib. There were complimentary welcome fruits. The breakfast selection was quite rich, including knife-cut noodles and freshly ground coffee at the counter. The overall environment was very good, fitting the description of an older, established five-star hotel. I requested a non-smoking room in advance, and indeed, there was no smoke smell. The bathroom drain didn't have any unpleasant odors either; generally, there were no strange smells. The window could be opened, which at least prevented stuffiness. In late May, after 8 PM, the air conditioning could be turned on for cooling. The shower water pressure was excellent, which was a big plus. The family deluxe suite had two bedrooms and two bathrooms with a connecting door, which was the main reason I chose this hotel. The room size was ample. The only downside was that the mattress was too soft. The hairdryer was a Dyson model, and the sink was large enough for three people to use simultaneously. The soundproofing was good, and overall, I was very satisfied. The cleanliness was also up to standard. I had read reviews about staff helping with luggage, and traveling by car with an infant, I was really hoping for some assistance. However, no one was at the parking lot. Perhaps this service isn't available unless there's special weather. Parking was very convenient though."

"Thanks to Nanshe, our trip to Datong was incredibly enjoyable and pleasant, offering a sense of security just like home. The guesthouse is located inside the ancient Datong city wall, which is an excellent location, making it very convenient to visit famous attractions and long-standing restaurants, all within walking distance. The room was clean, tidy, and well-arranged—small yet cozy. We even had foreign guests in the room opposite ours 😉. The two housekeeper sisters provided attentive and responsive service, always ready to offer advice. On our first day, they recommended the nearby Dongfang Xiaomian restaurant, a local favorite for sliced noodles; you can't go wrong with anything you order there! 😁 On our second day in Datong, we experienced a sandstorm, a rare experience for someone from the coast. We stayed at Nanshe for three days, and because of Nanshe, I fell in love with Datong."

"The hotel's facilities are excellent, but the service was extremely disappointing. I specifically booked a large suite for four days to relax and chat with friends and play cards. However, two unfriendly guests next door fabricated stories, claiming we knocked on the wrong door and made noise. In reality, we were always careful to keep quiet. Despite this, the hotel, without verifying the facts, sent staff to disturb us multiple times in the middle of the night—they opened our door three times and we received a phone call. To prove our innocence, we even went to the surveillance room and confirmed from the footage that we never knocked on the wrong door. Overall, the hotel's handling and resolution of disputes were quite unprofessional."

"I will objectively describe this true stay experience, detailing the hotel's hardware advantages and terrible service, writing a scathing Ctrip review in a genuine and straightforward tone to fully express my dissatisfaction. Top-tier hardware, abysmal service, completely ruining the stay experience! Choose with caution. Objectively speaking, this Wyndham hotel's facilities are definitely among the best in Datong. The rooms and amenities are flawless. I had high expectations for the hardware experience, but the entire stay was ruined by the extremely poor service. I'm giving a bad review, no room for negotiation. I came to check in on a Monday lunchtime, not a holiday. The hotel, along with Yun'gang Hotel, was hosting a conference that day, so there was already a significant flow of guests. However, only one front desk counter was open, and there were seven or eight people in front of me. I waited a full ten minutes before it was my turn. Just when it was finally my turn, a female staff member in a black suit, who seemed to be a supervisor, suddenly came over. She didn't make eye contact with me the entire time, didn't even say a polite ”Please wait,” but instead just curtly said ”Wait a moment.” Then she proceeded to operate the front desk computer, completely ignoring me and not saying a word, leaving me standing there for a full 5 minutes, feeling awkward and speechless. After she finished and walked away, I was completely bewildered. I went up and asked why she wasn't checking me in. She actually said she was handling check-ins for the conference attendees. I immediately got angry and asked her why she didn't tell me upfront that she was only serving conference guests, making me wait for nothing. She, in turn, self-righteously replied, ”How was I supposed to know you weren't a conference attendee?” Conference attendees were clearly wearing their exclusive badges. As a lobby staff member, is she incapable of even the most basic observation and distinction? Her attitude was arrogant and contemptuous throughout, and she didn't even offer an apology. When I questioned her terrible service attitude, she completely ignored me and just walked away. Paying the same price, should regular individual guests be treated with such neglect and disregard? As a high-end hotel, are these the service standards and communication skills of the lobby staff? They completely disrespect customers and lack basic service awareness. How exactly does this hotel conduct its employee training? I stayed here for two days, and I don't want to say anything else. Just because of this terrible check-in experience, no matter how good the hardware is, I will definitely not come back. I also advise anyone looking for a comfortable stay to choose with caution! If the service doesn't keep up, even the best hardware is meaningless. Service: Too poor"

"The stay was excellent. First, the location is unbeatable. It's within walking distance of attractions such as Huayan Temple, Shanhua Temple, Prince Dai's Mansion, Nine-Dragon Wall, and Datong Ancient City Wall. Popular restaurants like Longjuxiang, Zini 369, Xijindao, and Beiwei Family Banquet are all within a 5-minute walk. Second, the facilities are brand new. The hotel, newly opened in April 2026, is spotless and meticulously designed. There's a coffee machine at the entrance, freshly brewed herbal tea, paper cups for takeout, plenty of bottled water in the room, a mini-fridge, and a delivery robot. Finally, the atmosphere was incredibly welcoming. Even before arriving, there were warm reminders, and the staff were very helpful, recommending restaurants and accepting takeout orders, making me feel right at home. Goodbye Datong, may our friendship last forever!"

"The room is very clean, the facilities are very good, the bed is very comfortable, next time I go to Datong, I will stay at their home."

"I made a spontaneous decision to visit Datong and stumbled upon this Holiday Inn. The promotional pictures were exactly what I was looking for, but I was still pleasantly surprised by how perfect my stay turned out to be! I called the front desk, and they prioritized getting my room ready. The young lady at the front desk during check-in was incredibly enthusiastic. She told me all about the hotel's facilities, the gym's location, and even their Chinese restaurant's set menus, which were a great deal and featured delicious Datong specialties with excellent service. The room was incredibly comfortable and spotlessly clean. The overall environment and facilities are top-notch. The hotel has only been open for a year, so the rooms are all smart-enabled, featuring smart toilets, smart curtains, and a massive TV. The entire experience felt very welcoming. The hotel's overall ambiance is fantastic; the lobby bar is particularly unique, and the drinks and coffee are delicious and expertly prepared. The general environment is beautiful, and I loved the pleasant fragrance on the first, second, and fifth floors. I will definitely be staying here again next time!"

"The price was a bit high during the Chinese New Year, but the service was good, and there was plenty of parking, including an underground garage. The front desk staff were very attentive. The room had a convenient wet/dry separation, and there were daily welcome fruits. The fruit wasn't anything special, but it was packaged in a bag, which was handy for taking on the go in a tourist city. The only minor drawback was that the breakfast didn't change at all during our three-day stay. The butter was at room temperature, and at the live cooking station, the noodles were pre-cooked and just re-heated when someone ordered them. Plus, the person cooking the noodles had an impatient attitude towards everyone. However, considering the price, which would typically be around 200+ RMB on a normal day, these points are understandable. Overall, it was still quite good."