Hotels Near Charles Street in Boston

I’ve been attending an event at this location for the last 3 years and this was by far the worst one yet. The rooms are SMALL… a suite is the size of an average hotel room. The queens were hardly enough for a couple. Their run rooms are literal closets. It is very clean, staff was great about replenishing towels and providing extra within a reasonable time. However, I was a little taken back when management refused to accommodate the event and often shoved us out of the way to prioritize 2-3 pilots coming in from the local airport. We are a 2,500+ person event and staff seemed to go out of their way to make things extra difficult. Elevator lines were ridiculous and when we tried to use the stairs, one of the managers lied and said they didn’t have any. Luckily we found them ourselves and just proceeded to use them as necessary. I was taken back by the bell hops who literally shoved their hand in your face demanding money before you could even take your bags off the cart… certainly made me not want to tip them at all especially after watching them man handle our luggage and throw it around. When it was time to leave, one member openly groaned in annoyance when we had requested our bags be taken to valet. Nobody wanted to do their job without extra money being tossed at them. Finally we got our luggage to valet and before I could even get my wallet out one member scoffed in disgust and tossed the cart at us… certainly not going to tip after that tantrum. 3 years ago this was my favorite location but you can actively see the decline in service and respect toward patrons. The location is ok at best. It’s in walking distance to great restaurants and such, however it’s impossible to park and unload on the main busy street. I’m glad we have a new hotel for next year…

Hotel location is good, easy to enter and exit, only 8 kilometers from Luogan Airport, there are a lot of public transportation nearby, the bed is very large, the standard room is two 1.5m beds, the towels are also four people, we only live two very spacious and comfortable, That is, the facilities are older than the domestic hotels, and they do not hinder the use of functions.

The price of accommodation in Boston is too expensive... It's a good value for the price, it's centrally located, and the room was nice. It was convenient that there was a restaurant and bar right next to it.

First and last nights were very noisy, so bad I constantly woke up. Not the hotel or guests fault, but my room was right outside the parking lot and a loading / unloading area of some sort and it was really a nightmare. Everything else was good.

The hotel is in a very good location, connected to the shopping mall, making it convenient for shopping. Downstairs is the Public Library. There is no buffet breakfast in the hotel. If you want to eat, you need to order a la carte. The Destination Fee of $30 per day can be used for breakfast. It is not enough for two people.

Great staff, very clean. Was skeptical when I read ”bathroom down the hall” but was pleasantly surprised by everything! For not having a bathroom in the room or pool STILL 10/10 I absolutely plan to be back soon! Might rent a whole floor with our couples friends

It's connected to the mall, so can do everything without going outside. The facilities are a bit old, but room is spacious and the windows don't open. I highly praise Mr. Augustin(?) at the front desk. I'll never forget him kindly finding me a beer opener. I will definitely go again because of him:)

The hotel room's thermostat was set at 68 degrees F when we entered but we found it to be quite warm, so we turned the thermostat down to 65 degrees, then further to 62 degrees because the room was still quite stifling. Around 2:00 a.m., uncomfortable and sweating while trying to sleep, we called the front desk and told them that we had lowered the thermostat to 60 degrees F but that the heat was just as warm as when we first entered the room (there was no way to measure it but I'm guessing it was close to 80 degrees). The front desk told us that the thermostat only controls the heat; that is, lowering the temperature will not actually cool the room or turn the heat off. They told us that the only way to stop the heat was to turn it OFF. We were also advised to open a window, which we did; but the noise from the city outside did not help us get a good night's sleep at all, and the room took a while to cool down enough to be able to sleep comfortably. This one issue---the extremely warm and uncomfortable room---is enough to make us not return to this hotel in the future.

The room is suitable for a large family because it is a suite, equivalent to two bedrooms. The only inconvenience is that it's a bit far from the subway station, but it's not far from Harvard and MIT, which is quite convenient. There is a Whole Food supermarket nearby where you can buy some things. There was too little food at the buffet, but Starbucks gave me a pot of coffee, which was great

The hotel is 8 mins walk to the redline, which makes the transportation very convenient to all the main attractions in Bostion. The hotel is old, so the room has a weird smell. However, the reception desk is very friendly. We had our welcome cookies and some nice suggestions for the stay and transportation. There is a market place on the first floor which serves Starbucks coffee and other groceries. All in all, we are satisfied with the stay considering the price.