Guest User
October 26, 2024
First of all, the overall experience is great. I like this big terrace very much. I will try the Lanchi room next time I have the chance. There are a few details that feel inconsistent with the positioning of the entire hotel: 1. Service. After checking in, the waiter told me that there was a special person responsible for turning on the Bluetooth speaker. A few minutes later, a cleaning lady came and fiddled with it for a long time but couldn't get it done. I was tired from the journey and wanted to rest early. Finally, when I was about to give up, I finally got it done. 2. I don't know if it was construction next door or upstairs that day, and there was a lot of noise on the terrace. In the end, I had to give up enjoying the sunset and go back to the room to close the doors and windows. The funny thing is that when the hotel staff asked me about my stay the next day, I reflected this problem and she said she would help me change the room, but there was no follow-up. 3. On the last day, I found that there were several holes in our sheets. 4. Some staff responsible for cleaning the room will take the initiative to greet guests when they see them, but some will not.
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