Mixed feelings
For us the location was ideal, being walkable to places of interest yet away from the crowds.
The provision of breakfast & tea, coffee, cake & biscuits at anytime of the day was really good, so that you set off for the day well fed. Using the communal lounge & dining area with other guests & with each room having its own food & space in the fridges worked well.
The decor and furnishings are shabby chic & overall pleasant however the chairs in the lounge area have seen better days & need replacing as the springs are hanging out the bottom & not comfortable. A lick of paint to freshen up areas would be good too.
The provision of ear plugs I thought was to help cut out any noise from other guests coming & going if you were sleeping. This was not necessary. They were however to help cut out the sound of terrible electronic house / rave music coming through the foundations of the building from a bar called Santa Martha next door, which obviously thought that it was a club, not a bar. This place was open until 3am in the morning & so resulted in us getting the worst 4 nights sleep ever. I don't know why the owner has not addressed this with the bar as it's detrimental to her business. It turns out that the bar doesn't even have a license to play music & Thai, very nice woman who works at the Factory, even called the police to address. I had to go down on 2 nights to get the music turned down/off. Unless the music issue gets sorted I would not stay here again, which is a shame.