Carolina C.
November 21, 2023
The staff was super friendly and the hotel cleanliness is very good. However, to be a 4-star hotel, I think it needs a renovation. At the very least, the room they gave us was a little run down. Another drawback was that we couldn't turn on the air conditioning and we were caught in the summer of Saint Martin, so we had to sleep with the windows open in the middle of November. It is true that they offered us a change of room, because ours was exposed to the sun all day, but for the 1 night we had left when we made the complaint, we decided not to change because of the disruption it would entail. As I said, a good hotel, located next to the AVE Station, clean and with very very friendly staff.
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