Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 17, 2026
Guest UserI booked this place for a friend, and the overall experience was excellent. Xiao Hao was incredibly thoughtful and attentive, making all the arrangements in advance and responding promptly. The rooms were clean and tidy, with comfortable furnishings and a tranquil environment, perfect for relieving travel fatigue. The location is convenient, and the price is excellent. My friend was very satisfied throughout the stay and would definitely book again. I highly recommend it for any trip!
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Price per night from:Rs 17,323
Posted on Apr 21, 2026
KL1234
Stayed here with my wife and son while visiting family and had a great experience. I was a bit hesitant at first since we usually stick with Marriott properties, but this place exceeded expectations and honestly felt better than many Marriott hotels we’ve stayed at.
The hotel feels brand new, very clean, and well maintained. The laundry room was a huge plus for us, especially traveling with a child. Breakfast was convenient and tasty, so we didn’t even need to leave the building in the mornings. There’s also a convenience store right around the corner which made things even easier.
What really stood out was the staff. The reception team was incredibly kind and helpful, especially when my son had an emotional moment. Despite the language barrier, check-in and check-out were smooth using an offline translation app.
Would definitely stay here again.
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Price per night from:Rs 12,367
Posted on Aug 27, 2026|Superior Room (2 Beds)
Fredis Bonilla
I came to this city on a business trip, and I can honestly say this was one of the best places I stayed during my time in China.
The hotel is located in an excellent area, everything was very clean and comfortable, and the breakfast was delicious. I especially want to recognize the housekeeping staff—the ladies who cleaned and took care of my room did an excellent job throughout my stay.
The only real challenge I experienced was the language barrier. Communication in English at the hotel was very difficult, and for international business travelers, having at least one English-speaking staff member available would make a big difference.
One other suggestion would be to have a restaurant and bar inside the hotel open in the evening, where guests could enjoy a drink and a variety of international food without having to leave the hotel. This would be especially convenient for foreign guests who may have difficulty communicating outside because of the language barrier.
With these improvements, this hotel would easily be a 10/10 for me. Overall, I had an excellent experience and I highly recommend it to my business colleagues visiting the area. Great location, excellent cleanliness, delicious breakfast, and wonderful service. I would definitely stay here again.
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Price per night from:Rs 11,534
Posted on Jan 12, 2026
Guest User
This stay truly exceeded all expectations. As foreigners visiting Citadines Baoding for the first time, the overall experience couldn’t have been better — it was absolutely top-notch 👍.
From the moment we stepped into the lobby, we were greeted with a sense of warmth and genuine hospitality. The front desk staff were incredibly thoughtful and attentive.
The hotel also provides a complimentary fruit platter, which was a very nice and thoughtful touch. The room is well equipped with a capsule coffee machine, and there is even a washing machine inside the room, making the stay especially convenient for families and longer visits.
Another major highlight is the room layout. In addition to the bedroom, there is a separate small living area. This design is a big plus — my husband can watch TV or work in the living space without disturbing my rest, which greatly enhances comfort and privacy.
Overall, whether it was the attention to detail at the front desk, the comfort and quality of the accommodation, or the excellent food and beverage service, this hotel truly delivered on all fronts. It’s absolutely an ideal choice for business or families traveling with children, and we would highly recommend Citadines to anyone visiting Baoding.
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Price per night from:Rs 9,119
Posted on Jun 24, 2026
Tuzijiejie131The hotel boasts luxurious facilities and spacious rooms, offering excellent living conditions. However, the carpet in the rooms wasn't thoroughly cleaned, and the lack of a delivery robot made convenience a bit of an issue.
The kids' club on the first basement floor was poorly managed. The connecting door to the mall was often left open, allowing many external visitors to flood in and occupy the play area meant for hotel guests' children, making the environment chaotic. The duty manager and the short-haired staff member on that day were very proactive in addressing the issue and promptly removed the external visitors. We thought everything was settled, but a little later, we found that a connecting door was still ajar, and external individuals were re-entering the kids' club area, posing a safety risk. The hotel's access control was inadequate, lacking long-term effective management.
Overall, the hardware is excellent. I hope the hotel strengthens its room cleaning details, adds delivery robots, and strictly controls access to the kids' club to ensure the exclusive play rights of its guests. Additionally, I'd like to commend the duty manager and the short-haired lady in the black uniform on the first basement floor for their prompt and excellent handling of the situation. I also appreciate the front desk staff who gave a gift to our child.
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Price per night from:Rs 28,607
Posted on Apr 25, 2026
abid saud
Every time I will come to baigou I only stay at this hotel
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Price per night from:Rs 6,746
Posted on Feb 14, 2026
PauOHanlonI believe my friends and I spent Christmas eve here. Being an exchange student from England, far from home, and my friends and classmates from Latvia and Cambodia, we needed somewhere homely and comfortable to stay. This place was exactly what we needed.
We stayed here for one night in the middle of winter as part of our road trip from Beijing to Wutaishan, following the sections of the Great Wall. We turned up after dark, we were welcomed with a big smile and slept with ease after the long drive.
In the morning I woke up early, found a spot in the courtyard garden and opened my Christmass cards. The owners dog immediately rolled over to be petted and for the next hour I had good company, drank tea and enjoyed the peace.
The owners awoke to find me outside, probably thought I was a ****** and so, immediately lit their fire in the garden. They saw me drinking tea so got the iron kettle boiling over the heat of the flames. My mates awoke to this and joined me and the boss by the fire. The outside temperature was negative, but we were warm, happy and ready for the day ahead - exploring Baishishan. The boss also showed us his great tea collection.
I want to thank the owners for a short but great stay and I highly recommend. I would like to come back in spring to see their courtyard in full bloom.
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Price per night from:Rs 4,497
Posted on Aug 28, 2026|Discount Twin Room
Kindness-around-the-worldThe location is very convenient with two little shops, a bus stop and shopping centre with a lot of restaurants nearby.
The hotel, as being renovated in 2022, is not up to standard what you would expect. Our room had a terrible old plastic shower and toilet cabin. Not very clean - even though the cleaner would clean, it will never become clean as it is old and worn out. The ceiling is moldy and parts are falling down, right on the bed. Shabby and unhealthy!
We got towels worse than any old cleaning cloth! It had several holes in it... I would be ashamed to have it in my own home!
As being a receptionist myself, I know how annoying and picky some guests can be, so I felt a bit uncomfortable going down to the reception to inform them about it. But I did. They apologised and we got new towels. It's obviously not there fault,... but it seems that the owner can't be bothered about maintenance.
Breakfast was Chinese cuisine, no Western food except for toast (no butter, jam). There was a lot of choice.
Apparently we where upgraded to a room with 10m2 more, when I complained about the bathroom.
The staff at breakfast and reception were both kind and helpful. But the hotel itself is overpriced and not up to standard.
In other reviews this was mentioned already. The feedback was, that the hoyel would do something about it. So I still booked. It seems know like a ”standard” answer, without actually the will to do something about it.
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Price per night from:Rs 5,913
Posted on Apr 24, 2026
@foodtravelnlife at YouTube
Amazing value, wonderful staff, and spotless rooms
I had a fantastic stay at the Vienna Hotel Baigou. As soon as I checked in, they kindly upgraded my room to one with windows — completely complimentary. That was such a pleasant surprise.
For the price I paid, I honestly didn’t expect such a great experience. The rooms were clean, well-maintained, and very spacious.
What really stood out was the staff. Despite the language barrier, they went out of their way to help me with a smile — truly courteous, helpful, and wonderful. Every team member I interacted with was a joy.
Breakfast was lovely, with a live DIY omelette option for guests, which I really appreciated.
I will definitely stay here again when I’m in town. Thank you to everyone at the hotel for making my stay so pleasant!
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Price per night from:Rs 5,580
Posted on Apr 7, 2024
Guest User
Facilities: The room is big enough, a luxurious room from 15 years ago, with old and outdated facilities.
Service: The service is OK
Hygiene: Average, the noodles are OK
What needs to be complained is still the breakfast. Although it is included, there is nothing left when I went there at 8 o'clock. There are only a few pickles and two cold dishes, which are also the bottom, and there is no staple food. After everyone's strong reaction, some quick-frozen bean buns came up, which were all cold and not heated through, and they had to be snatched. And there were no basic eggs, at least one per person, and the waiter said we didn't have eggs.
The restaurant waiter said that there were too many people and the food couldn't be cooked, but how many people stayed every day and the front desk didn't communicate, don't they know how many people eat?
Free bathing is not bad!
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Price per night from:Rs 3,581