Bakersfield Hotels with Airport pickup service

Hear is a copy of my email to the manager January 15, 2022 that has not been answered to date “With regards to our stay for one night on Friday, January 14, 2022. We have several concerns about your hotel. Upon check-in we saw on your doors that all patrons entering your establishment must wear masks in public areas. We immediately witnessed one couple who were returning to their room walk straight through the lobby to the elevator and up to and back from their third floor room maskless. Not one staff member asked or approached them to put on a mask. To continue on that I just went down at 830 to get a coffee and three young adults with one child exited the elevator with no masks in sight. It looked as if they had just checked in. This is the laxist hotel in the three we have stayed in on our trip. MASKS ARE MANDATORY IN PUBLIC PLACES your sign says. Secondly, we don’t understand why when occupancy rates are so low you put guests at the back of your property regardless of how the reservation is booked. We booked through Expedia (to redeem credit card points) but would gather if we booked through my IHG membership we would have received a better room facing the front of the property. At the very least a disclosure should be given that there will be train and loud horn blast noise during the night so guests can decide to change rooms then and there. A train went by at 1045 pm and again at 300 am. We may have heard it at the front but not to the same loudness as at the back. It was dreadful. Thirdly, at approximately 230am in the morning an obnoxious guest in a red pick-up truck started their vehicle and sat there for ten minutes blasting extremely loud music that woke us from our sleep. (This is the same vehicle that checked in around 600 pm and played the same loud music for all to hear while they unpacked and entered the building….)They then left and returned some 15 minutes later and the same thing….I called the front desk on both occasions to report but nobody picked up the call. Then at about 430 am the owners of the same vehicle kept unlocking and locking their vehicle with their fob for another annoying 10-15 minutes….This all occurred in YOUR parking lot. Where is your sense of responsibility you owe your guests? May I also suggest that your coffee station be made available 24/7 outside the breakfast area by the front desk. It wasn’t a COvID distancing friendly time. Too many people bunched around. For those who just want a coffee having to line up in the breakfast line and wait until the end to get coffee is wrong. This was the worst night’s sleep we have ever had in a hotel. We feel exhausted for our drive to Palm Springs and feel we wasted points on this uncomfortable experience. We await your reply. Room 330

The overall environment of the hotel is good. There is a cookie at the check-in. The front desk staff is also very friendly. The hotel is very comfortable and the bed is large. The price is very high.

This the second time that I booked this hotel in my way back to home. Unfortunately this time the room didn’t have fridge although it was mentioned in the booking and one of the comforters had stain on it. The staff was great and friendly as before

The breakfast was good, the facilities were relatively new, there were plenty of parking spaces at the door, there were several gas stations around, and there were few people in the neighborhood. It was a quiet little city with a good attitude at the front desk.

Please bear in mind there is no food no breakfast no services of any kind as far as I can tell. Except for perhaps the gym and Business center maybe. If you want water they will charge you. And even though some places will claim that they have breakfast there is literally nothing. You can get a cheaper hotel with better services. Also the building was noisy it is lacking soundproofing. Also the staff is not wearing masks so if you consider masks a reasonable thing a business could do to make you feel like they're trying to keep you a little bit safer, this is not the place for you.

This review happen during CoVID (Feb 2022). My wife and I where visiting friends in Bakersfield. We spent one night. The hotel is located right off the freeway in an industrial area with other hotels located around it. The area around the hotel has a lot of fast food restaurants and some sit downs. But with that said we had a pleasant stay. The hotel was clean and the staff was friendly. The check in process was quick and easy. They have a little shop next to concierge where you can but chips, soda, and candy. The lobby was nice and the restaurant was open (Happy to see it was open). The room was nice, clean, and with plenty of room. For one night in Bakersfield it was perfect. We would stay here again.

They don’t tell you over the phone they charge a deposit of 100 a night. Stay 3 nights 300. Broken windows in rooms like 108. They don’t tell you on the phone heater for hot tub and pool Broken. Don’t answer Phone at front at all it’s silenced. Will not bring anything to your room! It’s dirty and covered in stains no one vacuums the carpets. Your not allowed to take breakfast to room and eat if anyones not feeling well in a covid environment and the staff is beyond lazy. Absolutely not like the usual Raddison. Stay at the Hilton instead it’s a dive total dirty nasty place with homeless in the parking lot and trash in the little alley behind the building. And as you can see there’s cockroaches!

This hotel is quiet! Except in the daytime when the families are enjoying the awesome pool!!! (Not a complaint btw) there are two separate buildings of rooms separated by a bridge running over mill creek. The office lady we got today was AMAZING!!!

The hotel location is not in the city center, there are many brand hotels next to it, the breakfast is good, there is a large free parking lot. Bakersfield is a passing city, the appearance is not good, but the hotel feels good.

This is a pretty new hotel. The room was large and comfortable. The staff was helpful - I had driven over 10 hours to get there and was a bit forgetful checking in but they got me through it. The hotel is across the street from a good brewery with great food. Just what I needed to rest up for another day of travel.