Abou Sofiane Hotel

This has to be the worst hotel I have ever been too! Advertised as 4 star but doubt it’s even a 2! It’s dirty, worn out and dated The inside of hotel is yellow and feels like your in some nicotine stained building Some of the staff are lovely but if u have any issues don’t even bother with the guest relations manager as he is a nasty intimadating man , accused of breaking a tv in room and demanding I pay 350 Dinah for it although I didn’t break them accused me of being drunk and pulling it off the wall . Locked out of hotel room until under duress I had to pay Asked to speak to manager every day and was always being told come back tomorrow . Manager was never in. ? Food absolutely disgusting and covered in flys Once you found food that was edible you then had to find some plates or dishes that were not dirty to eat from And if you want a drink , you can always use the plastic cups that have fag burns in the bottom of them There is no food for children to enjoy and if they are hungry and u decide to go to the shop in reception you can always enjoy out of date crisps as a quick snack ! You can always relax by the pool Or in lobby where u constantly have some chubby little waiter constantly saying you look after me I’ll look after you lady , outside hotel the taxi drivers pee up the walls so it constantly stinks if urine ! Nothing is lite up at night making it a death trap For children as there is a path that leads right to pool from bar so if a child was to run off they would land in pool and no one would ever no Pool Shuts every day at 6 This hotel is just awful I’m so disapointed that I worked hard to pay for a holiday that was awful When booking this holiday the pictures looked stunning but don’t get hopes up as I think the pictures may be a few years old I need a holiday to get over this holiday Tbh you have to be drunk to stay in this awful depressing place

Just returned from 9 nights and absolutely loved it had the best holiday room comphy and clean food was good did get repetitive but being a frequent traveller that always goes all inclusive it always does if your there more than a week there is a alacarte resuraunt u can use once and a snack bar which was good we used that most lunch times pools were nice and clean slides were great loverly beach being a smallish hotel everything was not much walking which was perfect as my mum can't walk far got a sunlounger no problem animation team were good there was a few nights there was no entertainment which was disappointing but we just went out all staff was very friendly an went out there way for us no kettle in room but we always take our own always taxis outside to take you too surrounding places very cheap no spa facilities but you can use the hotel next door which we did has a loverly in door pool would I come again most definitely for the price we paid I cant complain ya holiday what you make it an we met some amazing people why we was there an had a great time didn't want come home

Regrettably our flight had been cancelled in June 2024 and we immediately booked into Abou Sofiane hotel in Port El Kantaoui for 4 nights stay with my wife but upon checking out, on our last day at the hotel, I requested for a full invoice paid receipt but was REFUSED but given a handwritten receipts which were essentially useless. I required this to allow to make a claim against the airline on reasonable expenses upon my return to UK. I have emailed the hotel but have had no response now for several weeks. I am now out of pocket to the cost of nearly £400. I find this totally unacceptable that in 2024 this hotel is unable to provide a basic receipt on their letter headed paper and provide my with an invoice proving i stayed at their hotel.

Has a lovely time weather was hot staff and animation team were brilliant big shout out to tito and the other beach was really lovely food was amazing thanks for everything ❤️ ☺️ ❤️ ☺️ ❤️ ☺️ ❤️ ☺️ ❤️ ☺️ ❤️ ☺️

REALLY Enjoyed the holiday. The hotel and the room were GREAT. Food was excellent. Animation team were fantastic. Bar drinks and beach great. Pool very clean. All staff friendly and helpful. Reception was always there and answered ant questions we had.