Posted on Feb 22, 2026
Guest User
My parents have mobility issues and are elderly, so we booked a villa. It had underfloor heating and air conditioning, but their sleeping room was upstairs, which was a bit inconvenient for them as they had to climb stairs. There was a hot spring pool in the courtyard, and the butler even lit a bonfire and set out candles. The butler service was excellent; they responded immediately when called upon in the group chat. They also provided shuttle service to a nearby Tujia restaurant, which was very thoughtful. The scenery around the hotel was beautiful, but the nearby amusement park was a bit noisy. They offered complimentary afternoon tea every day 👍. The breakfast selection was a bit limited, and the bathroom facilities weren't as spacious or convenient as the hotel's. Overall, we were satisfied; the service and scenery were good. The restaurant's dinner was delicious, specializing in fine dining, but the portions were a bit small. For a large family, the fried rice we ordered was only enough for five people, so we ordered another serving. We ate two dinners, ordering different dishes, and none of them were bad; everything tasted great, and we were very satisfied. It would be best if future meals offered small, medium, and large portion sizes so that different groups could choose the appropriate portion. Overall, we were very satisfied and recommend it. The housekeeper said they're opening a new store this year, which won't be as noisy as this place. I'm looking forward to it.
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Price per night from:US$468
Posted on Sep 11, 2026|Jingjie Water-View Suite
Guest UserThe flower arrangements and tea sets at Xin Hotel are beautiful. In the morning, a wellness butler even leads guests on a mindful walking meditation in Xixi Wetland's Hundred Birds Garden. Afterwards, there's a plant mandala healing session. The hotel truly excels in its aesthetic details. It's also a perfect place for someone looking to escape daily routines, find peace, and relax. The wellness butler is thoughtful and attentive, offering personalized healing experiences and companionship. It was a truly worthwhile experience.
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Price per night from:US$409
Posted on Oct 4, 2024|Deluxe Double Room
B_inCXianhua Sandalwood International Hotel
Rating: ★★★★☆
We recently stayed at Xianhua Sandalwood International Hotel during the national holiday in China, and overall, our experience was quite enjoyable. Here’s a breakdown of our stay:
**Location: 浦江仙华檀宫国际度假酒店
**Check-In Experience:**
We arrived at Xianhua Sandalwood International Hotel and the check-in process was smooth and efficient. The staff greeted us warmly and provided all the necessary information about our stay. However, the English was limited, but at least it was smooth and no hassles.
**Room Comfort:**
Our room was spacious and well-appointed. We appreciated the comfortable king sized bed, view, huge bathtub, cleanliness, and spaciousness. However, as a coffee lover, there was only one serving of coffee, so when we woke up the next morning I was quite upset that only myself was able to enjoy an early morning coffee. Nevertheless, it was perfect for relaxing after a day of sightseeing.
**Facilities:**
The hotel offered various facilities that enhanced our stay. We particularly enjoyed facilities like a fitness center, indoor pool, hot springs, table tennis and the pool table. The breakfast buffet was delightful, offering a mix of local and international cuisine.
**Service:**
The staff was exceptional. They were always available and eager to assist with any requests. Their friendly approach made our stay even more pleasant. The front desk manager Kang was super friendly and arranged for the coffee bar to open earlier the day we checked out.
**Room for Improvement:**
While our overall experience was positive, there were a couple of areas for improvement. We traveled with our 7 month old daughter and the noise and maintenance were quite unpleasant. However, these didn’t detract significantly from our enjoyment.
**Final Thoughts:**
This international hotel is just a few minutes' drive from the city, offering a serene escape with a beautiful exterior. Guests are welcomed by a picturesque fish pond, vibrant gardens, playful rabbits, and a designated play area for kids, making it an ideal family-friendly destination.
In addition to comfortable accommodations and expected amenities, the hotel provides a relaxing environment for guests of all ages.
Would we return? Absolutely!
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Price per night from:US$54
Posted on Oct 15, 2026|Deluxe Classic Room (2 Beds)
hkjgy99
Oh my goodness, I'm back again! Another stay, another review!
**Location:**
After getting off at the Qiandao Lake High-Speed Railway Station, you can take the hotel's dedicated shuttle bus (it makes stops at several major hotels along the way, so it takes a bit longer, but the price is reasonable and you get to do some sightseeing on the way). A ride-hailing car costs around 48-50 RMB, and a taxi is about 90 RMB...
**Facilities:**
Everything is in good working order. The hotel excels at family-friendly activities (though it's also great for business and leisure getaways). The lobby features a vertical musical fountain installation, complete with a musical fountain and water screen show...
**Rooms:**
Individual rooms are quite spacious overall, with options including inner-lake view rooms and Qiandao Lake view rooms...
**Service:**
There are dedicated customer service staff who provide prompt responses and arrange various activities...
**— My personal experiences and feelings from staying here several times:**
(1) The breakfast is rich and diverse. There's also a fantastic Chinese restaurant and a cozy executive lounge café with a great view (it's a top-notch spot for watching the water screen show)...
(2) There are plenty of activities. Depending on your age group, you can head to the ”Big Fish Pond” to feed the fish, do some light hiking/exercising on the back mountain, or check out the tour desk...
(3) It's very convenient to go to ”Fish Street” and ”Huguangli” for fish dinners. Note: I personally prefer dining at ”Huguangli”...
(4) The hotel's customer service responds promptly—they are at your beck and call and handle all kinds of issues efficiently...
(5) The guest rooms are sufficiently large and spacious, and the children's facilities are reasonably equipped...
(6) Smooth sailing all the way!
(7) Wonderful ”Qi Qi” (there's a customer service staff member named Qi Qi who is simply fantastic)...
(8) May wealth come from all directions and all your endeavors succeed...
(9) All roads lead to Rome: I will be back, I'll be back...
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Price per night from:US$126
Posted on Aug 21, 2026|Family-friendly Suite
AlicequnaliThis place is practically a Kyoto-Hangzhou branch, several friends even thought we had gone abroad when I didn't share the location! From the moment we entered to check-in, everything felt so ceremonial: the hand-washing basin, water divination, welcome tea and snacks, making sachets, and a full introduction to all areas and activities. We were even able to check in early, which was a great help as a room was already clean. Right when we arrived, there were chilled noodles in the hot spring area, which were absolutely delicious! Since there were many adults and children in our group, we decided to go out for dinner. When we returned, we went straight for the hot springs. The amenities provided were from good brands and very comprehensive. It was my first time experiencing a Japanese-style hot spring, and it was quite a novel experience. Afterwards, there was delicious chilled milk in glass bottles. The kids had a blast in the hot spring lounge area, happily devouring fruits, snacks, drinks, and ice cream. After a round of fun, it was time for late-night oden. The adults were full and content, returning to their rooms to rest. The next day's nine-compartment breakfast looked small but was incredibly satisfying. This was truly an extremely, extremely, extremely, extremely unexpected and perfect hot spring trip. If you're coming to Hangzhou, you should definitely plan to visit this place! 😆
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Price per night from:US$316
Posted on May 28, 2025|LUCKY DIP Room
Tridib MisraAfter reserving, I received a courtesy call from the hotel, and we then connected on WeChat since I don’t speak Chinese. The hotel introduced me to Long, the housekeeper, who coordinated our entire stay with great care and attention. Before our arrival, they asked if we had any special requests. As my wife and I were celebrating our anniversary, I asked them to decorate the room with flowers—and they did a beautiful job.
They also asked about our dinner and breakfast preferences and were impressively organized in their preparations. We arrived on a Saturday afternoon, but our taxi had trouble locating the hotel. I called Long, and he immediately came out to meet us—a huge help! When we checked in, they welcomed us with refreshments and even surprised us with a complimentary room upgrade. The room had a bathtub, which our three-year-old son especially loved.
To our delight, they had thoughtfully prepared a child’s hygiene kit for him, including kid-friendly soap, shampoo, and a dental kit. We also received a handwritten note, a fresh fruit bowl, and a lovely bouquet of flowers. The hotel itself is beautifully designed, spotless, and very tastefully decorated.
There’s a small indoor play area for children, including a slide, tent, and games—our son played there every day. We also enjoyed strolling around the grounds and spending time at the scenic swimming pool, which is nestled in the mountains. The food was another highlight: we had a delicious Chinese dinner and a traditional Chinese breakfast, both full of flavor.
Throughout our stay, Long was incredibly helpful and made our trip truly special. Thank you, Long!
I highly recommend Lost Villa. They have other locations as well, and we’re definitely looking forward to staying with them again.
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Price per night from:US$83
Posted on May 23, 2026
Elevemm52I specifically chose the Brettonwood Resort for my trip to Qiandao Lake this time, and the overall stay exceeded my expectations – it was absolutely fantastic! Our butler, Mei Mei, was incredibly attentive and deserves a special shout-out!
The hotel's location is excellent; I could enjoy the stunning lake and mountain views right from my window. In the mornings, there was a beautiful mist, and in the evenings, gorgeous sunsets. The scenery was truly breathtaking.
The front desk staff were warm and patient, and the check-in and check-out process was smooth. Any requests were handled promptly. The resort grounds are serene and elegant, with lush greenery and even a petting zoo. The kids absolutely loved feeding the peacocks, ducks, bunnies, foxes, raccoons, and piglets. It's also very pet-friendly.
The breakfast buffet offered a rich variety, especially the noodle and vermicelli station with a wide selection of condiments. They even had homemade chili and ginger, which was a real treat for spice lovers. Parking for self-drivers is convenient, and it's particularly well-suited for family vacations. This will be my top choice for Qiandao Lake; I'll definitely be back!
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Price per night from:US$54
Posted on Jan 10, 2026|Guestroom - Near River
HaobaishaoStepping into this courtyard, time takes on a tangible form. Sunlight filters through the leaves, casting dappled, ink-wash patterns on the white walls. Sitting quietly under the eaves, a cup of clear tea completely relaxes the mind. The room offers a view right outside the door; at night, you hear the bamboo rustling in the wind, and in the morning, the scent of fresh grass. The best part about this place is that it makes you forget you're traveling – it's as if you've returned to a long-unvisited, leisurely hometown, rediscovering the tranquility and ease that life should inherently have.
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Price per night from:US$30
Posted on Aug 2, 2026|Suite With Garden View
e00099718Facilities: Excellent
Cleanliness: Very good
Environment: Superb
Service: Absolutely amazing
Welcome fruit: The sweetest plums I've ever tasted!
We went in late July, it was super hot during the day, but thankfully there was a shuttle service that took us everywhere, which saved us a lot of hassle.
The first night, we ate at a restaurant recommended by the front desk, and the food was excellent.
The second day, we went for the 'lazy' rafting experience, also recommended by the front desk. Although it was crowded, the experience was still fantastic!
On the third day, before checking out, we visited the museum and went for a small stream trekking, which was incredibly relaxing.
Overall impression:
The entire scenic area has great aesthetics; whether it's the natural scenery or the architecture, there's nothing visually unappealing.
The people we met and the scenic area itself were very pet-friendly. They treated our dog like family, making the experience very relaxed and natural.
This place is also perfect for very lazy people. The hotel organized many activities and even reminded us in advance to join, which was very thoughtful.
The breakfast was also delicious, clean, and fresh.
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Price per night from:US$92
Posted on Feb 26, 2026
Guest User
The room design was great, and both the elderly and children loved it. They even thoughtfully provided eye masks. The room had a smart smart control system and underfloor heating. Both the indoor and outdoor views were fantastic, especially the hot spring in the bamboo forest. The service was excellent; they responded immediately to every request, even late at night – thank you so much to the young man! Initially, the guesthouse had stopped providing underfloor heating for the first few days of our stay because it was getting warmer, but on the day we arrived, it got a bit cold, and my child liked to walk on the floor without slippers. The owner kindly turned the heating back on – thank you!
We had dinner at the guesthouse: chicken soup, braised bamboo shoots, and braised catfish. The auntie cooked it very well; my elders still rave about it afterward, haha. Breakfast was rather home-style, but the auntie's soft-boiled eggs were delicious, and the young man's hand-drip coffee was also very good.
One small suggestion: could the guesthouse consider allowing guests to choose between regular towels and disposable towels in the future? My child only made this suggestion about the towels, haha. Also, it would be even better if there was an absorbent mat in the bathroom.
Overall, it's good, pet-friendly, and I recommend it.
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Price per night from:US$75