5-Star Hotels in Jiangsu, China

"This hotel is an investment by Singapore's Temasek Holdings, and it attracts a good number of international guests, especially from Singapore. The overall environment of the hotel is quite pleasant, feeling almost like a garden. However, there are some shortcomings: 1. The lobby, both in terms of overall size and the front desk area, is very cramped, leading to overcrowding and noise. 2. Among the front desk staff, some colleagues are very dedicated, like Jane, who, despite appearing new, is very conscientious. However, another young man, Jerry, seemed to lack patience. 3. In the rooms, the air conditioning's cooling performance was only average. 4. For a foreign-invested hotel, all the English 'Guest' signs in the elevators were misspelled. Overall, the hotel's location is decent. However, it primarily caters to group tour clients, and the attention given to individual travelers seems to be a bit weaker. I hope to see improvements in the future."

"As a seasoned traveler with extensive luxury hotel experience (having stayed in nearly a hundred and being a 'Black Diamond Partner'), this was my first time trying the Kimpton brand. My main reason for choosing this hotel was my strong interest in Kengo Kuma's concept of a 'granular structure' Suzhou garden landscape, and I wanted to experience it. The result, I must say, far exceeded my expectations. On the night of my check-in, it was a stormy evening. Under the interplay of wall washers and granular lighting, a beautiful rain curtain formed over the classical eaves. Coupled with the white noise, the quality of sleep significantly improved, and the ambiance was just right. My choice of the 'Cool Garden Water View King Room' was an absolute highlight. The room was spacious and airy, blending the elegance of Suzhou gardens with modern minimalist design. The attention to detail in the room's amenities, a testament to HBA Interior Design, was evident and far surpassed what one would expect at this price point. The room featured a Serta mattress, a capsule coffee machine, and custom-scented bath amenities (available for purchase at the gift shop). What's more, the body wash, shampoo, conditioner, and lotion each had a unique scent! This is a significant step up from most luxury brands that often offer a single citrus scent across the board. The first round of mini-bar drinks was also complimentary, and it's worth noting that the selection featured unique local specialties like 'Wang Shanzha' (hawthorn drink) and white peach soda, rather than just standard colas, showcasing a thoughtful integration of local flavors. Of course, the impeccable and attentive service is a must-mention in this review, easily comparable to (if not surpassing) the butler service at domestic St. Regis hotels (where butler service often isn't 'in-person' unlike in Europe or other Asian St. Regis properties). Our butler, Vickey, proactively added me on WeChat before check-in and was consistently responsive and thoughtful throughout our stay. Whether I was inquiring about hotel facilities, nearby attractions, or had any spontaneous requests, she responded instantly and resolved them efficiently. The hotel's location is also very convenient, nestled in the old city of Gusu – a tranquil retreat amidst the hustle and bustle – making it easy to access attractions like the Humble Administrator's Garden and Pingjiang Road. From the top-notch hardware to the warm service, this stay was flawless, and I will definitely choose this hotel again on my next visit to Suzhou."

"What a fantastic vacation experience! Over four days and three nights, we got to try out buildings 9, 2, and 8, each with its own advantages. My personal preference, in descending order, is 2 ≥ 9 ≥ 8. First, let's talk about the courtyard room in building 2. What I loved most was waking up to lush greenery right outside my window. I could step into the courtyard in my pajamas and soak in nature. Even when it rained, there was no need to worry about not being able to go out; there were tables and chairs in the courtyard perfect for quietly watching the rain. It truly maximized that relaxed, vacation feel, ideal for unwinding and recharging. The facilities weren't old either; I found them perfectly fine. Next up is the suite in building 9. It's spacious, featuring a living room, bedroom, study, and two bathrooms. The Chinese-style decor felt grand and expansive, and the garden views from the window were also excellent. It would be very comfortable for a family. Since there were only two of us, we didn't need such a large space, which is why I personally preferred building 2, though building 9 was indeed great. Building 8 is the newest and most modern. It offers breakfast (which 2 and 9 don't), and it was quite good. The window seats in the restaurant also boasted amazing views. They even provide complimentary bedtime snacks (again, something 2 and 9 lack) and you can choose hot milk, which was a very thoughtful touch. The room quality was also higher, with Bulgari toiletries, Evian and Nongfu Spring bottled water, and better quality disposable slippers and mattresses. However, my personal priority for a resort hotel is the scenery, so building 8 ranked slightly lower for me. For those who prioritize room quality and service details, this building is definitely worth considering. The overall landscaping and service throughout the hotel grounds were excellent. Before coming, I wondered if people were exaggerating when they said you don't need to leave the hotel for a vacation, but after experiencing it, I realized it's true. Staying at the Yingbinguan is perfect for a low-energy, lazy person like me who doesn't want to wake up early for itineraries or battle crowds at tourist attractions. Beyond the hotel, everyone we encountered in Yangzhou – at attractions, restaurants, and museums – was incredibly nice. Thank you, Yangzhou, for giving us such precious travel memories. We'll definitely be back for another vacation!"

"Booked an executive room, got upgraded to a deluxe suite, both the space and the view were satisfying. Had afternoon tea at the executive lounge once; the desserts were pretty good, overlooking Haizhou District from the 41st floor. Also tried the buffet dinner once; it was generally average, nothing particularly outstanding. The room itself didn't feel old, and the facilities were well-maintained. Overall, a positive review. Will consider staying here again next time I visit Lianyungang."

"The location was directly at the tourist attraction very convenient. Hotel amenities are great, love the Dyson hair dryer and the hot water dispenser save time to boil. A very warm feeling staying in tte hotel as they will serve evening drink into our room and on the check out day they packed us a small bag of titbits which elevated the whole staying experience that they care for every guest. The staff were very friendly and polite, have to give special credits to 小海 and the 小姐姐 at the front desk whom served us on day 1. Despite my endless questions, they still patiently attended to me. Last but not least the wonderful shuttle service that they provide and the driver gave us good advice. Thumbs up to him!"

"Our family trip to Nanjing led us to choose this hotel on Shanxi Road, and it was a great decision! The location is incredibly convenient, and the staff were exceptionally warm and helpful, even arranging our rooms on the same floor. During our stay, their response time to requests was very quick, and our rooms were cleaned immaculately every day. My family was really happy with everything. We had a fantastic experience, and the breakfast was also excellent and plentiful. All in all, a wonderful trip!"

"Located in the heart of Yaohu Town, Lakeside Mansion was upgraded to a more comfortable room by the front desk manager. Leo provided warm and attentive service, calling to confirm our arrival time before check-in and picking us up after we arrived in the town. He also patiently explained the things to know about visiting Yaohu Town. The hotel's large viewing terrace offers a clear view of the nighttime Dragon Soaring Water Show and fireworks."

"The room layout was well-designed, the views were beautiful, and the service was attentive. The observation deck truly offers stunning scenery! My only minor complaints were that the hairdryer was quite weak, and the self-service dinner was just average. Our butler, Alice, was always available to help with any issues, which definitely deserves praise!"

"I finally got to experience the Crowne Plaza Suzhou, and its cruise ship-like architecture is incredibly distinctive. The nighttime views by Jinji Lake are picture-perfect, no matter where you snap a photo. The location is superb; step outside and you're right on the lakeside promenade, with easy access to the Gate of the Orient and Suzhou Center – perfect for sightseeing and shopping. We stayed in a lake-view room which offered expansive views. The room itself was spacious, clean, and equipped with soft, comfortable bedding and smart, modern facilities. The breakfast buffet was extensive, offering a wide variety of Chinese and Western dishes, desserts, and seafood, all managed efficiently. All the staff members were warm and polite; check-in was efficient, and any requests were handled promptly. The heated swimming pool and kids' play area are excellent amenities, making this hotel suitable for both couples on a getaway and families with children. My stay was absolutely perfect, and this will be my top choice when visiting Suzhou again. I'll definitely be back! - Cecelia and Carrie"