Had a very warm welcome. The hotel is a little dated, but was clean. Super friendly and helpful staff and a very large continental breakfast. There were cute tiny olive oil bottles, which was very appreciated. The coffee is a self-serve machine and there was canteen serve for all manner of hot foods, lots of bakery variety. I really enjoyed my one night stay after missing a flight at Verona airport. The staff helped me plan a really fun day until my flight the next day, they stored my luggage, while I went to see the sights. The most beautiful square in the world, dantes statue, Romeo and Juliets balcony, the castle, the river, the amphitheatre and I was lucky to find a wonderful festive market. A wonderful night and day in Verona. I went to the gusti gardens which absolutely wonderful highlight of my day.
Room fit for the price, unfortunately, despite having asked for a shower, I had a room with a bathtub (visibly ruined).
The hotel's location is very comfortable for me, and is close to the motorway and main gates.
Appropriate cleaning, comfortable and large bed (two large beds next to each other)
Very clean, beautifully furnished rooms (many of nix), mega friendly staff, super breakfast (especially suitable for various inconsistencies), deep garage also suitable for large vehicles (pick-um).
The location is also very good - you are fast in Venice, Verona or the Gardasee
Hotel near Stazione Mestre,Venice71.4% of visitors choose this area
ZZefinity2026.04.22
The biggest advantage of this hotel is its location, but honestly, everything else feels a bit subpar compared to other four-star chains like Hilton. Perhaps it's because Venice's urban infrastructure is quite old. The hotel lobby is nice, but the in-room facilities have some flaws, like certain glued-on fixtures that easily fall off. They do have both new European and old Italian standard power outlets, which is, I guess, okay. There are also a few other minor imperfections, and around 2 AM, there seemed to be a party with young people nearby.
Overall, though, the location and experience justify the price. There are plenty of dining options nearby; I recommend trying some of the highly-rated restaurants for pasta, pizza, and gelato – the prices are good too. After all, hotels on the main island are even less cost-effective and have older facilities. If you have higher expectations for your experience, I'd suggest going a few kilometers away to a Hilton Garden Inn or similar. The price is about the same, the facilities are better, but transportation isn't as convenient. Otherwise, you'd have to pay double the price for something on the main island. For lower expectations, you could try other nearby hostels that aren't hotels.
Charming and Comfortable Stay at Hotel Firenze
I had a lovely stay at Hotel Firenze. The interior is beautifully decorated, and the room was exceptionally clean. I especially appreciated the heated toilet—such a thoughtful touch! The bed was very comfortable, and I had a great night’s sleep. Breakfast was a highlight each morning—delicious and beautifully presented.
The hotel is conveniently located near the train station, which made arrival and departure easy, though it’s a bit of a walk to reach the historic city center. Being next to a main road, there was some street noise, but it wasn’t disruptive.
Overall, a charming and well-kept hotel that offers a pleasant and cozy stay.
The hotel parking lot is spacious enough, the inside and outside of the building are clean and good. Especially because it's a family of four, I mainly sleep on the sofa bed, which is the most comfortable of the capital sofa beds so far. The daily cleaning is very clean and the breakfast quality is good. It is located between Verona and Venice, so it is a good location to explore both places. The outdoor swimming pool is also comfortable and worth using.
Hotel near Venice City Center,Venice26.5% of visitors choose this area
OOlga_Sid2026.03.30
A great hotel for both short and longer stays. The staff is very polite and helpful, and the location is extremely convenient – if you arrive by bus or train, there’s no need for additional transport as everything is easily reachable on foot. The breakfast is simple but tasty, and the best part is the lovely view of the canal while enjoying your meal.
Esperienza veramente bella, unica e interessante.
Colazione super approvata e abbondante, personale educato.
Senza problemi su tutti i servizi proposti.
It is perfectly located, 2 minutes from the station waiting, a few bars near where you can have a delicious dinner and drink coffee. The hotel is clean, quiet, trains and cars are not heard. My room was with a terrace, and maybe someone would lack privacy as the door goes to the common terrace and at the open door come whoever you want from the neighboring rooms. And so I liked everything. But the door in the shower cabin would be nice to fix)
Very Good
51 reviews
8.5/10
Price from
€55
per night
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9.2/10
Great
LLady WI was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices.
The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day.
The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip.
Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work!
Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes.
The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.
AAlex Fu HKGThe best even hotel I’ve ever stayed in Europe.
Super perfect service, highly professional and quality staff, good English, efficient, and take care of my every details.
Quality physical condition of the hotel, the hotel is a re-renovated building from a flour mill, so that it is very spacious, my room is big enough also in European hotel.
Great location, 15-minute from St Mark’s Sq, chilled island and not distanced but you’ve to take water taxi to get to the hotel
Qualify breakfast, an unforgettable enjoyment for my stay
Reliable Water shuttle bus - one of the very important services provided by the hotel to go to / from St Mark’s Sq, Euro15 for the whole stay, 30-minute frequency every day. And the hotel also offer complimentary water taxi to Murano Island everyday, so that I can visit both Murano and Burano at the same day.
GGaibiansuishidouzaijinxingThe hotel is located near the train station, about a seven to eight-minute walk away. The exterior design of the hotel looks very modern. However, the first room we were given only had a shower curtain in the bathroom, and water would spill out everywhere when showering, making the floor wet – I almost slipped. On top of that, the shower curtain smelled musty, which was quite disgusting.
After speaking with the front desk, we were moved to another room with a glass door for the shower.
This is a four-star hotel, and the official website photos showed a three-piece toiletry set (shampoo, conditioner, body wash). In reality, the room only had a three-in-one product for hand/hair/body washing. This is a significant difference in quality; typically, three-in-one products are found in hostels, B&Bs, and budget hotels, not a four-star establishment. This is misleading for consumers. When I first brought it up with the front desk, they said there was no three-piece set. After I showed them the official website photos on my second attempt, the front desk reluctantly provided body wash and body lotion.
SSvanzThis was just a one-night stopover on our way back to Milan from the Dolomites, and overall, it was pretty average. The location is near the train station, but the surrounding area didn't feel very safe. The room itself wasn't well-ventilated and had a strange smell. The mattress was quite dirty; they gave us two sheets and told us to sleep between them, with the duvet on top, which was odd. There were no curtains on the bed, but the bathroom was quite spacious, which was a plus. Soundproofing was terrible; there were activities in the common area every night, so light sleepers should definitely beware. Service was minimal, and the front desk staff seemed rather unenthusiastic. For Venice, I guess it's considered good value for money. Next time, I'd rather just transit directly to another city.
AAnonymous UserVery good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
NNicolas15The place is great for a budget-friendly stay near Venice. However, there is no free shuttle for guests without their own transportation, so we had to walk 20 minutes to the bus station and then wait another 20 minutes for a bus to reach Venice center. This was misleading considering the amenities listed. We paid around 60 euros for a 2-day, 2-night stay. Despite this, we still enjoyed our stay overall.
ZZefinityThe biggest advantage of this hotel is its location, but honestly, everything else feels a bit subpar compared to other four-star chains like Hilton. Perhaps it's because Venice's urban infrastructure is quite old. The hotel lobby is nice, but the in-room facilities have some flaws, like certain glued-on fixtures that easily fall off. They do have both new European and old Italian standard power outlets, which is, I guess, okay. There are also a few other minor imperfections, and around 2 AM, there seemed to be a party with young people nearby.
Overall, though, the location and experience justify the price. There are plenty of dining options nearby; I recommend trying some of the highly-rated restaurants for pasta, pizza, and gelato – the prices are good too. After all, hotels on the main island are even less cost-effective and have older facilities. If you have higher expectations for your experience, I'd suggest going a few kilometers away to a Hilton Garden Inn or similar. The price is about the same, the facilities are better, but transportation isn't as convenient. Otherwise, you'd have to pay double the price for something on the main island. For lower expectations, you could try other nearby hostels that aren't hotels.
KKKLION818The location is very convenient, and the price is moderate, so I'd recommend it. This stay exceeded my expectations! The hotel's location is superb, within walking distance of major attractions, making getting around incredibly easy. The room was clean, tidy, and well-lit, with soft, comfortable bedding and a separate wet and dry area in the bathroom. The front desk staff were warm and professional, making check-in efficient and paying attention to thoughtful details. The breakfast offered a rich variety and tasted great. Overall, it's excellent value for money, and I would choose it again next time.
GGuest UserWe arrived at the most expensive hotel (AU$1600 for 3nts, 2 adults) we had ever stayed at, there was no lift to our room on the 1st floor.
I struggled to carry 2 suitcases with no assistance from the gentleman in reception up to the 1st-floor room. This would be very difficult if we were older & unable to carry our cases.
The wi-fi didn't work in the bedrooms only in the public areas - even though we were told it would.
The bedroom had multiple squashed mosquitos on the walls next to the bed.
The lace curtain had a couple of cigarette burns on it.
The bedcover had a cigarette burn on it.
The telephone handset cable was not connected to the .telephone - I tried to fix it but it wouldn't stay in the socket.
The safe was not working.
The instructions to use the safe were so old & worn out you couldn't read them.
The shower wouldn't work properly, so I had to call the person in reception to assist us in getting it working.
You had to get out of the shower cubicle to retrieve shower gel/shampoo/soap. There was nowhere in the shower to put these items. There was no room in the shower at all. I moved the stool in the bathroom to put my shower gel on it & two legs fell off the stool.
The toilet roll holder wouldn't hold the toilet roll and it kept falling off.
The bathroom bin was broken and filthy
The breakfast ran until 10 am, the bread ran out & was not replaced & this was before 9 am.
I am a travel agent & book many guests to stay in cities around the world including Venice
I was upset that this hotel was an extremely poor standard and felt like it ruined the end of my beautiful holiday in Italy.
We would be extremely grateful if you could offer us a credit for our next hotel booking with trip.com, we are in the process of booking our November Asia tour.
Kindest regards
GGuest UserI liked the hotel's close proximity to the main square. A hearty breakfast is included in the price. The room is clean, with windows overlooking the neighboring building. It has all the necessary amenities. I recommend this hotel for its affordable price.
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