3-Star Hotels in Shanxi, China

"Stayed in a different room this time round, room was big enough for 3 people. Facilities are a little dated, the filtered water tap was not working but overall room was clean and functioning. Has a robot to deliver food deliveries which was greatly welcomed. Breakfast spread was wide but food was average. Don’t think it’s worth the money, save the money for ordering food delivery."

"The room was spacious, the air conditioning worked well and wasn't too noisy. The bathroom had a separate wet and dry area, and there was even a washing machine (though I didn't use it). The slippers provided were sterilized. The hotel is located right on a bustling street, not far from the Bell Tower walking street and the subway (about a 5-10 minute walk). My room faced away from the main street, which was nice. Breakfast was decent. Overall, good value for money."

"Facilities: The parking lot was full, but the heating worked fine, so it wasn't cold. Cleanliness: Decent. Environment: The surroundings are quite convenient with many restaurants and close proximity to the scenic spots. Service: There was only one front desk staff member, so the service was just okay."

"The hotel's location is excellent, very close to the city center, making it easy to get to both the ancient city and commercial areas. Parking was also convenient for those arriving by car. Great value for money! The rooms were clean and tidy, with a good separation of wet and dry areas. The soundproofing was also decent. The butler was warm and patient, always ready to answer any questions, which definitely enhanced our positive impression of Datong."

"This hotel boasts an excellent location within the ancient city, right next to Huayan Temple and the West Gate of the city wall, with a variety of dining options nearby. The proprietress is friendly, warm, and attentive, providing overall thoughtful service. The hotel environment is clean and tidy. The second-floor patio features a tea set, koi fish, peacocks, and parrots, creating a relaxed and comfortable atmosphere. The guesthouse rooms are well-equipped with all necessary facilities, including a full range of toiletries."

"The room is very clean, the facilities are advanced, the smart equipment is very convenient, I like it very much, the sound insulation is very good, and I sleep very comfortably at night. Behind is the Luohe River, the scenery is good. Recommended 👍"

"It is hard to understand how a hotel can have so many problems in two nights, power outage at 10pm + changing four rooms + excavator downstairs at 11pm + crazy knocking on the door while I was sleeping soundly and listening to the male supervisor apologize 1The air conditioner in the first room was a bit noisy, so I changed to the second room 2 The hotel lost power at around 10pm that night and it was completely dark. There was no emergency lighting and no one notified what had happened. 3. I woke up the next morning and found that there was no cover on the bathroom window. The whole room was bright and I couldn't sleep at all. 4 I changed to a third room because I hired a car and was not in the hotel for a day. I left my luggage in the room and left. When I came back and opened the door, the room smelled like a public toilet. 5 changed to the fourth room…The excavator started working downstairs at around 11 o'clock. I'm impressed... I've never seen a large machine working in a city center at 11pm. I was going to change the fifth room, but after a while, the quarrel between other communities and excavators ended. 6I thought the disaster would be over after I checked out the next day. Who would have thought that a male supervisor would knock on my door frantically at around nine in the morning to apologize to me when I was fast asleep. No one paid any attention to him and he kept knocking on the door. What kind of new type of boss is this? ? No matter whether the customer is resting or not, as long as you want to apologize, it doesn’t matter what time it is? ? Is it polite for a man to knock on a woman's door frantically, either at night or in the morning? ? Three stars because the general manager finally came to apologize and refunded the room fee, but the first thing he said to me was that there was construction going on next door to the hotel. Construction next door to the hotel is the least of your problems. I don't know how the employees report the situation. The hotel staff was very nice throughout the whole process and actively changed rooms, but there was no apology or compensation. We changed four rooms but no one offered to help us upgrade the room or anything like that. When I was about to change to the fifth room and I was already very dissatisfied, they said they would give me a fruit plate so that I would not give a bad review... After knowing that I would definitely describe the room truthfully, they knocked on the door frantically early in the morning... What an incredible way to handle the problem."

"A characteristic hotel with a unique design style and tea culture as its connotation. Snack gift pack, self-service afternoon tea, the room is clean and smell-free, and there is a bathtub where you can take a bath. Attentive service and convenient travel!"